Where to find your Roku subscriptions and what you're paying for
Your Roku subscriptions live in one place: the Roku Channel Store on your device or through your Roku account online. When you sign into your Roku account at roku.com, go to "Manage your subscriptions" under Account Settings to see every service you're paying for through Roku, how much each one costs, and when your next billing date is. This is different from subscriptions you pay for directly — if you have a Netflix account you signed up for on Netflix's website, that won't show here, even though you watch it on Roku.
The subscriptions that appear in your Roku account are ones you either started through the Roku Channel Store or added to a Roku billing method. Some are free trials that convert to paid subscriptions automatically. Others are premium channels like Paramount+, Apple TV+, or Peacock that you can subscribe to directly through Roku instead of going to those services' own websites. Roku also offers its own free ad-supported channels and a paid Roku+ tier that bundles several services together.
Key Takeaways
- Check your active subscriptions by logging into roku.com and selecting "Manage your subscriptions" in Account Settings.
- Subscriptions you pay for directly with Netflix, Hulu, or other services do not appear in your Roku account, even though you can watch them on your Roku device.
- Free trials through Roku convert to paid subscriptions automatically unless you cancel before the trial ends.
- You can cancel any Roku subscription immediately from your account page, and the cancellation takes effect right away or at the end of your current billing cycle depending on the service.
- Roku charges most subscriptions to the payment method on file in your Roku account, not to a separate credit card.
How to cancel a Roku subscription
To cancel a subscription you pay for through Roku, log into your account at roku.com, go to Manage your subscriptions, find the service you want to cancel, and select "Cancel subscription." The cancellation is immediate — you lose access as soon as you confirm, or in some cases at the end of your current billing period. Check the confirmation message to see which applies to your service.
If you cancel during a free trial, you will not be charged at all. If you cancel after the trial ends and you have already been billed, most services do not refund the charge for the current billing period. Some services offer a grace period of a few days after billing, but Roku's policy varies by the individual channel. If you were charged by mistake or did not authorize a subscription, contact Roku support through your account page and explain what happened — they can sometimes reverse a charge if it is recent.
The difference between Roku subscriptions and direct subscriptions
When you subscribe to a service through Roku, Roku handles the billing and you see the charge on your Roku account statement. When you subscribe directly through a service's website or app, that service handles the billing and you see the charge from them. Both work on your Roku device, but they are tracked separately and you cancel them in different places.
Subscribing through Roku can be convenient if you want everything on one bill, but it also means you have one more place to check if a charge appears that you did not expect. If you already have a Netflix subscription through Netflix directly, for example, and you accidentally start a Roku subscription to Netflix as well, you will be charged twice. Check your Roku subscriptions list regularly to catch duplicates or services you forgot about.
Free and ad-supported channels on Roku
Roku offers a selection of free channels that do not require a subscription or payment. These include Roku's own free ad-supported services like The Roku Channel (which shows movies and TV shows with ads), Pluto TV, Tubi, and others. You can add these to your Roku home screen without entering a payment method, and you will never be charged for them.
Roku+ is a paid subscription tier that bundles several premium channels together at a lower cost than subscribing to each one separately. It typically includes services like Paramount+, Apple TV+, and others, though the exact lineup changes. If you subscribe to Roku+, you see it listed in your Manage your subscriptions page like any other service, and you can cancel it the same way.
How to update your payment method for Roku subscriptions
All Roku subscriptions charge to the payment method you have on file in your Roku account. To update it, log into roku.com, go to Account Settings, select "Payment & billing," and add or change your credit card, debit card, or other payment method. Any subscriptions you have will automatically charge to the new method on their next billing date.
If a payment fails — for example, if your card expires or is declined — Roku will usually try again a few times over several days. If all attempts fail, your subscription may be paused or canceled. Roku will send you an email notification if a payment fails, so check your email if you notice a subscription has stopped working. Update your payment method as soon as you see the notice to restore service.
Tracking what you spend on Roku subscriptions
Your Roku account page shows the cost of each subscription and the billing date. Add them up to see your total monthly spending on services through Roku. This does not include subscriptions you pay for directly elsewhere, so if you want to know your total streaming spending, you will need to check those accounts separately.
Many people end up with subscriptions they no longer use. Set a reminder to review your Roku subscriptions list once a month or once a quarter. Look for services you have not watched in a while and cancel them. Even a service that costs five or ten dollars a month adds up to sixty to one hundred twenty dollars a year if you forget about it.
What to do if you see a charge you do not recognize
If a charge appears in your Roku account that you did not authorize, log into roku.com and check your Manage your subscriptions page to see what is active. Look at the billing dates to match them with the charges. If you find a subscription you did not start, cancel it immediately and then contact Roku support through your account to report it.
Roku support can sometimes reverse a charge if it happened recently and you did not authorize it. Have your account information and the date of the charge ready when you contact them. If the charge came from a third-party service that you added to Roku (like a premium channel), you may also need to contact that service's support team directly, since they handle their own billing policies.
Frequently Asked Questions
Can I share my Roku subscriptions with family members on the same account?
Yes, anyone who uses your Roku device or logs into your Roku account can watch your subscriptions. However, if you want separate accounts for different household members, each person needs their own Roku account, and subscriptions are tied to the account that paid for them. You cannot share a single subscription across multiple Roku accounts.
What happens to my subscription if I unplug my Roku device?
Unplugging your device does not cancel your subscriptions. They remain active in your Roku account and will continue to charge on their billing dates. You will still be able to watch them if you plug the device back in or sign into your account on another Roku device. To stop being charged, you must cancel the subscription in your account settings.
Can I get a refund if I was charged for a subscription I did not want?
Roku does not automatically refund charges for completed billing periods, but you can contact Roku support and explain what happened. They may reverse a recent charge if you did not authorize the subscription. After you get a refund, cancel the subscription immediately to prevent future charges.
Do I need a credit card to use Roku subscriptions?
Yes, you need a valid payment method on file in your Roku account to subscribe to paid services through Roku. This can be a credit card, debit card, or other payment method that Roku accepts. Free channels do not require a payment method.