What My Roku Com Subscriptions shows you

My Roku Com Subscriptions is a page on your Roku account where you can see every subscription service you pay for through your Roku device — things like Netflix, Disney+, Hulu, or any other streaming app you've signed up for. It's the central place to view what's active, what you're being charged for, and what you can cancel without calling anyone or hunting through multiple apps.

The page shows you the subscription name, the price you pay, and how often you're charged. You can cancel most subscriptions directly from this page, and the cancellation takes effect immediately or at the end of your current billing cycle, depending on the service.

Key Takeaways

  • My Roku Com Subscriptions lists every service you pay for through your Roku account in one place, so you can see your total spending at a glance.
  • You can cancel most subscriptions from this page without logging into the individual app or contacting customer service.
  • Cancellation timing varies by service — some end immediately, others run through the end of your billing period.
  • If a subscription doesn't appear on the page, it may be billed through a different payment method or account, not through Roku.

How to find My Roku Com Subscriptions

Log into your Roku account on a computer or phone at my.roku.com. Click on your account name or profile icon in the top right corner, then select Subscriptions from the menu. You'll see a list of all active subscriptions tied to that Roku account.

If you're on your Roku TV or streaming device itself, you can also reach subscriptions through the home menu. Go to Settings, then Subscriptions, and you'll see the same list. Some devices let you manage subscriptions directly from here, though the web version at my.roku.com gives you more control.

What information the page displays

For each subscription, you'll see the service name, the monthly or annual price, and the date you'll be charged next. Some services also show whether you're on a free trial, a promotional rate, or a standard price. This helps you spot subscriptions you forgot about or ones that have moved to a higher tier.

The page does not show you what content you have access to or your watch history — it's only about billing and account management. If you need to change your password, email, or payment method for a specific service, you'll usually need to go into that app or service's own settings.

How to cancel a subscription from this page

Find the subscription you want to cancel and click on it. A menu will appear with options, usually including Cancel Subscription or Unsubscribe. Click that option, and the service will ask you to confirm. Some services ask why you're leaving or offer a discount to stay — you can skip those prompts and proceed with cancellation.

After you confirm, the subscription is cancelled. Depending on the service, you may lose access immediately, or you may be able to use it through the end of your current billing period. The page will update to show the subscription as cancelled or will remove it entirely within a few hours.

When cancellation takes effect

Most streaming services cancel at the end of your current billing cycle, meaning you keep access until your next payment date would have been. A few services, like some premium channels, cancel immediately and may issue a refund for unused time. The cancellation confirmation message will tell you the exact date you lose access.

If you cancel by mistake, you can usually resubscribe from the same page or through the app itself. Resubscribing is treated as a new subscription, so you won't get back any unused time from the cancelled period.

Subscriptions that don't appear on this page

If you pay for a subscription through a different payment method — a credit card you entered directly in the app, an Apple ID, or a Google Play account — it won't show up on My Roku Com Subscriptions. You'll need to cancel it through that payment method instead. For example, if you subscribed to an app through your Apple ID on an iPad, you cancel it in Apple's Settings, not on Roku.

Subscriptions billed through a cable or satellite provider also won't appear here. Those are managed through your provider's account or app. If you're unsure where a subscription is billed, check your credit card or bank statement for the charge, and that will tell you which company to contact.

Troubleshooting common issues

If you see a subscription you don't recognize, check whether someone else on your household account signed up for it. Roku household accounts can have multiple users, and any of them can add subscriptions. You can remove other users from your account in Settings if needed, though that will also remove their watch history and preferences.

If you cancelled a subscription but it still appears on the page, wait a few hours for the page to refresh. If it's still there after a day, log out and back in, or try accessing the page in a different browser. If the charge still appears on your credit card after cancellation, contact the subscription service's customer support — Roku handles the billing page, but the service itself processes refunds.

Frequently Asked Questions

Can I pause a subscription instead of cancelling it?

Most major streaming services don't offer a pause feature through Roku. You either cancel or keep paying. Some services like Disney+ have added pause options in their own apps, so check the service's settings directly. Otherwise, cancelling and resubscribing later is your only option.

Will I get a refund if I cancel mid-month?

Usually no. Most services charge you for the full month upfront, so cancelling mid-month means you lose access at the end of that billing period but don't get money back. A few services offer prorated refunds for unused days, but this is rare. Check the cancellation confirmation to see what applies to your service.

What happens to my saved shows and watchlist when I cancel?

Once you cancel, you lose access to the service and can't watch anything. Your account and saved content usually stay on the service's servers for a set period (often 6 to 12 months), so if you resubscribe later, your watchlist may still be there. But this isn't may provide — contact the service if you want to know their specific policy.

Can someone else on my Roku account cancel my subscriptions?

Yes, if they have access to your Roku account. Any household member can see and cancel subscriptions from My Roku Com Subscriptions. If you want to prevent this, you can set up a PIN for account changes in your Roku Settings, or remove other users from your household account.

Why does my subscription still show as active after I cancelled it?

The page may not have refreshed yet — wait a few hours and reload. If it's still showing after a day, try logging out and back in. If the charge still appears on your credit card, the cancellation may not have gone through. Contact the subscription service's support team with your cancellation confirmation number.