Where to find your subscriptions on Roku.com
Log into your Roku account at roku.com, then select your profile icon in the top right corner. Click Account, then look for the Subscriptions section — this shows every subscription tied to your Roku account, whether you pay through Roku or through the channel itself.
The subscriptions page displays the service name, your renewal date, and how much you pay per billing cycle. If you have multiple Roku devices on the same account, they all share these subscriptions — cancelling one affects all devices using that account.
Some channels (like Netflix or Disney+) let you manage your subscription directly through their own websites instead. Roku's subscriptions page shows which ones you manage through Roku and which ones you manage elsewhere, so you know where to go to make changes.
Key Takeaways
- Your Roku subscriptions appear in your account settings under the Subscriptions section, showing renewal dates and billing amounts.
- Subscriptions you buy through Roku channels are billed to your Roku account; subscriptions you manage directly with the service are not listed there.
- Cancelling a subscription through your Roku account stops the charge but may not delete your account with that service.
- If you share a Roku account with family members, everyone on that account sees and can access the same subscriptions.
Cancelling a subscription through Roku
Find the subscription you want to cancel on your subscriptions page and select it. You will see a Cancel Subscription button or similar option. Click it, and Roku will ask you to confirm — this is your last chance to back out before the cancellation goes through.
The cancellation takes effect immediately, though you may keep access until your current billing period ends. Check the confirmation message Roku sends you; it will tell you the exact date your access stops. You will not be charged again after that date.
If you cancel and later change your mind, you can resubscribe through the same channel. Your old account with that service may or may not still exist — that depends on the channel's own policies, not Roku's.
Subscriptions you manage directly with the service
Some streaming services let you sign up and pay directly through their own website or app instead of through Roku. These subscriptions do not appear on your Roku subscriptions page because Roku is not handling the billing.
If you signed up for Netflix, Hulu, or another service directly (not through a Roku channel), you need to cancel through that service's own account settings, not through Roku. Log into Netflix.com or Hulu.com, go to account settings, and look for subscription or billing options there.
The confusion happens because you can still watch these services on your Roku device — the device just displays the app. The subscription itself lives somewhere else, so that is where you manage it.
Shared accounts and subscription access
When multiple people use the same Roku account, they all see the same subscriptions and can watch the same channels. If one person cancels a subscription, it disappears for everyone on that account.
If you want to keep some subscriptions private or separate, you have two options: create a separate Roku account for that person, or manage subscriptions through the channel's own account system instead of through Roku. A separate Roku account means a separate set of subscriptions, though you can still share the same Roku device.
Some channels (like Netflix) let you create multiple profiles within a single subscription, so different people can have their own watch history and recommendations without needing separate accounts or subscriptions.
Billing and payment methods
Subscriptions you buy through Roku are billed to the payment method you have on file in your Roku account. You can see and change this payment method in your account settings under Payment & Billing.
Your Roku bill shows all Roku subscriptions together on one statement. If you have multiple subscriptions, they may all renew on different dates, so check your confirmation emails to know when each one charges you.
If a subscription fails to renew because your payment method is expired or declined, Roku will usually send you an email. Update your payment information in your account settings to fix it, or the subscription will stay suspended until you do.
Pausing or temporarily stopping a subscription
Most channels do not offer a pause option through Roku — you either keep the subscription active or cancel it. However, some services (like Disney+ or Paramount+) let you pause through their own apps or websites, even if you subscribed through Roku.
If you want to stop paying temporarily without losing your account, check the channel's own website first. Log into the service directly and look for pause, suspend, or hold options in account settings. If the channel does not offer this, cancelling through Roku is your only option.
When you resubscribe later, you may be able to recover your old account and watch history, depending on how long you have been away and the channel's own policies. Some services delete inactive accounts after a certain period.
Troubleshooting subscription problems
If a subscription shows on your Roku account but you cannot access the channel on your device, try signing out of the channel app and signing back in. Sometimes the app needs to refresh to recognize your active subscription.
If you cancelled a subscription but the channel still appears on your Roku home screen, the app is still installed — cancelling the subscription just removes access to paid content. You can uninstall the app from your device if you do not want to see it anymore.
If you were charged for a subscription you did not authorize, contact Roku support through your account settings. They can review the charge and may be able to refund it, though the process depends on how long ago the charge occurred and your account history.
Frequently Asked Questions
Can I see all my subscriptions in one place?
Your Roku subscriptions page shows only subscriptions you bought through Roku. Services you signed up for directly (like Netflix or Hulu on their own websites) do not appear there. To see everything you pay for, you need to check both your Roku account and each service's own account settings.
What happens to my subscription if I delete the channel app?
Deleting the app does not cancel your subscription — you will still be charged. You must cancel the subscription through your Roku account or through the channel's own website. After you cancel, you can safely delete the app.
Can I transfer a subscription to a different Roku account?
No. Subscriptions are tied to the Roku account that purchased them. If you want to move a subscription to a different account, you must cancel it on the original account and buy it again on the new one.
Do I need a Roku subscription to use my Roku device?
No. Roku devices are free to use. You only pay for subscriptions to individual channels like Netflix, Disney+, or Paramount+. Many free channels (like Roku Channel, Pluto TV, and Tubi) do not require any subscription.
Why am I being charged for a subscription I do not remember buying?
Check your Roku subscriptions page to see which service is charging you. If someone else on your shared account bought it, they will be listed as the purchaser. If you do not recognize it, contact Roku support to review the charge and discuss a refund.