Where to find your Roku subscriptions

Your Roku subscriptions live in your account settings, not on the device itself. Log into your Roku account at roku.com, then go to Manage account and select Subscriptions. You will see every subscription tied to that account — both ones you pay for directly through Roku and ones you signed up for through a channel app.

If you use multiple Roku devices, they all pull from the same account subscriptions. Canceling a subscription cancels it across every device linked to that account. The subscriptions page also shows your payment method on file and the date each subscription renews.

Key Takeaways

  • View all your Roku subscriptions by logging into roku.com, going to Manage account, and selecting Subscriptions.
  • Subscriptions you buy through Roku channels and subscriptions you buy directly through Roku both appear in the same list.
  • Canceling a subscription stops the charge and removes access on all devices linked to your account.
  • Your payment method and renewal date are shown for each subscription so you know when the next charge hits.

The difference between Roku subscriptions and channel subscriptions

Roku offers two ways to pay for streaming content. A Roku subscription is one you buy directly through Roku — you see it listed under Subscriptions in your account. A channel subscription is one you sign up for inside a channel app, like HBO Max or Paramount+, but you pay Roku instead of paying the service directly.

Both types show up in your Subscriptions list. The difference matters when you cancel: if you signed up for a channel subscription through Roku, you cancel it through your Roku account. If you signed up for the same service outside of Roku (on their website or app), that subscription is separate and you cancel it there instead. Having both active at once means you are paying twice.

How to cancel a Roku subscription

Go to roku.com, log in, and open Manage account > Subscriptions. Find the subscription you want to stop and click the three-dot menu next to it, then select Cancel subscription. Roku will ask you to confirm. Once you confirm, the subscription ends immediately — you lose access right away and will not be charged again.

If you cancel before your renewal date, you do not get a refund for the time you have already paid for. The charge stops on the next renewal date. Some subscriptions offer a pause option instead of cancellation, which temporarily stops the charge without losing your account settings or watch history.

Updating your payment method

Your payment method is stored in your Roku account and used for all subscriptions tied to that account. To change it, go to Manage account and select Payment methods. You can add a new credit card, debit card, or PayPal account, then set it as your default. Roku will use the default method for all future subscription charges.

If a subscription charge fails because your card expired or was declined, Roku will try again a few times. If it keeps failing, the subscription will eventually be canceled. You will get an email when a payment fails, so check your inbox if you notice a subscription disappeared.

Viewing your subscription history and charges

Your billing history shows every charge Roku has made to your account. Go to Manage account and select Billing history to see past charges, what they were for, and the date they posted. This list includes subscription renewals, one-time purchases, and any failed charges Roku attempted.

If you see a charge you do not recognize, click on it to see details about what it was for. If it was a subscription you did not authorize, you can dispute it through your payment method (credit card company, bank, or PayPal). Keep your billing history handy if you need to contact Roku support about a charge.

What happens when a subscription renews

Subscriptions renew automatically on the date shown in your Subscriptions list. Roku charges your payment method on file the day before or the day of renewal, depending on the service. You will get an email confirmation when the charge goes through.

If you want to keep the subscription but change when it renews, you cannot adjust the renewal date directly. Your only option is to cancel and sign up again, which will set a new renewal date based on the day you re-subscribe. Some subscriptions offer monthly or annual billing — switching between them also resets your renewal date.

Troubleshooting subscription problems

If a subscription is not showing up in your list but you remember signing up for it, check whether you signed up on a different Roku account. Each Roku account has its own subscriptions. If you use multiple accounts on the same device, log into each one to find it.

If you are being charged for a subscription you canceled, check your billing history to confirm the cancellation date. Charges that posted before you canceled will still appear. If you see a charge after the cancellation date, contact Roku support with the charge details and your cancellation confirmation. If a subscription is not working on your device even though it shows as active in your account, try removing and reinstalling the channel app, or restart your Roku device.

Frequently Asked Questions

Can I share a Roku subscription with someone else?

Subscriptions are tied to the Roku account that paid for them. If you want someone else to watch, they can use a device linked to your account, or you can add them as a household member in your Roku account settings. Household members can watch your subscriptions on shared devices but cannot cancel or change them.

What if I forgot which subscriptions I have?

Log into roku.com and go to Manage account > Subscriptions. You will see every active subscription and its renewal date. If you have not logged in for a while, some subscriptions may have been canceled automatically due to failed payments, so the list shows only what is currently active.

Do I get a refund if I cancel mid-month?

No. Roku does not refund unused time. If you cancel on the 15th of a month and your subscription renews on the 30th, you keep access until the 30th but do not get money back for those 15 days. You stop being charged after that date.

Can I pause a subscription instead of canceling it?

Some subscriptions offer a pause option, which temporarily stops charges without canceling your account. Check the subscription details in your Subscriptions list — if pause is available, you will see it as an option next to Cancel. Not all services offer this feature.

Why am I being charged twice for the same service?

You likely have the subscription set up two ways: once through Roku and once directly with the service. Check your Subscriptions list for the service name, and also log into the service's website to see if you have an active subscription there. Cancel whichever one you do not want to use.