Where to find all your Amazon subscriptions in one place
Amazon subscriptions live in your account settings, not scattered across different pages. Log into your Amazon account, go to Account & Lists in the top right, then select Your Account. From there, click Memberships and subscriptions. This single page shows every active subscription tied to your account — Prime, Prime Video add-ons, Kindle Unlimited, Subscribe & Save orders, and anything else you're paying for monthly or annually.
The page displays what you're paying, when the next charge hits, and renewal dates. If you have multiple Amazon accounts (one personal, one for a business, for example), you'll need to log into each one separately to see its subscriptions. The same goes if someone else in your household has an account — their subscriptions won't show on yours unless you share a Prime membership through Amazon Household.
If you can't find the Memberships and subscriptions link, search your account settings for "subscription" or "membership." Amazon occasionally moves these pages around, but the search function will locate it faster than clicking through menus.
Key Takeaways
- All your Amazon subscriptions appear on one page under Account & Lists > Your Account > Memberships and subscriptions, showing renewal dates and amounts.
- You can pause most subscriptions for up to three months instead of canceling, which keeps your settings intact if you want to restart later.
- Canceling a subscription takes effect immediately for most services, though some (like Prime) end on your next renewal date.
- Subscribe & Save orders are subscriptions too — canceling them stops automatic shipments but doesn't affect one-time purchases.
- If someone else has access to your account through Amazon Household, they may have added subscriptions you don't recognize.
How to pause instead of cancel
Pausing is useful when you want to stop paying temporarily but don't want to lose your place, preferences, or restart fees. Most Amazon subscriptions let you pause for up to three months. When the pause ends, the subscription resumes automatically unless you cancel it before then.
To pause, go to your subscription on the Memberships and subscriptions page, click the subscription name, and look for a Pause subscription button. Not all subscriptions offer this option — Prime Video add-ons and some third-party services may only let you cancel. If you don't see a pause button, canceling is your only choice.
Pausing is different from canceling because it doesn't trigger a refund, and it doesn't reset any trial periods if you restart. If you cancel and then resubscribe later, you may lose access to a free trial you haven't used yet.
Canceling a subscription and what happens next
To cancel, click the subscription name on the Memberships and subscriptions page and select Cancel subscription or End membership. Amazon will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with cancellation.
The timing of when cancellation takes effect depends on the subscription type. Prime membership cancels on your next renewal date, so you keep access until then. Prime Video add-ons (like HBO Max through Prime) usually end immediately. Kindle Unlimited and Subscribe & Save orders stop right away. Amazon will send you a confirmation email with the cancellation date.
If you cancel within a few days of a charge, you may be able to request a refund. Go back to the Memberships and subscriptions page, find the subscription, and look for a refund option or contact Amazon Customer Service. Refunds are not may provide, but Amazon often approves them if you ask within a short window of the charge.
Understanding Subscribe & Save orders
Subscribe & Save is Amazon's automatic reorder program for household items, groceries, and supplies. You set a delivery frequency (every 1, 2, 3, 6, or 12 months), and Amazon ships and charges you automatically. These orders appear on your Memberships and subscriptions page because they are subscriptions, even though they're not monthly services.
Canceling a Subscribe & Save order stops future shipments but doesn't affect past orders or one-time purchases you've made. If you want to keep the item but change how often it ships, you can edit the frequency instead of canceling — click the order, select Edit delivery frequency, and choose a new schedule.
Subscribe & Save orders often come with a discount (usually 5 to 20 percent off the regular price). If you cancel, you lose that discount on future purchases of the same item, though you can still buy it one-time at full price whenever you want.
Checking for subscriptions you don't recognize
If you see a subscription you don't remember signing up for, it could be a free trial that converted to paid, a service added by someone else with account access, or a charge from a third-party seller using Amazon Billing. Check the subscription name and description first — sometimes the name on your bill doesn't match what you think you signed up for.
If someone in your Amazon Household has access to your account, they may have added subscriptions without telling you. Go to Account & Lists > Your Account > Amazon Household to see who has access and what permissions they have. You can remove people or change their permissions from this page.
If you don't recognize the subscription and can't figure out where it came from, cancel it immediately and then contact Amazon Customer Service. They can tell you when it was added and by whom, and they can help you recover the money if it was unauthorized. Keep the confirmation email Amazon sends when you cancel.
Managing Prime membership specifically
Amazon Prime is different from other subscriptions because it bundles multiple services — free shipping, Prime Video, Prime Music, Prime Reading, and more. You can't cancel individual parts of Prime; you cancel the whole membership. However, you can cancel Prime Video add-ons (like HBO Max or Paramount+) without affecting your Prime membership itself.
Prime renews annually or monthly depending on which plan you chose. You can see your renewal date and plan type on the Memberships and subscriptions page. If you want to switch from annual to monthly (or vice versa), you can cancel your current plan and start a new one, though you may lose any remaining time on your current plan.
If you cancel Prime, you keep access until your renewal date. After that, you lose free shipping, Prime Video access, and all other Prime benefits. One-time purchases you've already made are not affected.
Tracking charges and disputing them
Every subscription charge appears on your Amazon account under Account & Lists > Your Account > Your Orders or Memberships and subscriptions. You can also see charges on your credit card or bank statement under the merchant name "Amazon.com" or the specific service name (like "Prime Video").
If you see a charge you don't recognize, first check whether it's a subscription you forgot about or a one-time purchase. Look at the date and amount, then cross-reference it with your Memberships and subscriptions page. If it's a subscription charge and you've already canceled, the charge may have processed before your cancellation took effect — this is normal and usually results in a refund within a few days.
If you believe a charge is fraudulent or you were charged after canceling, contact Amazon Customer Service with the charge date and amount. They can investigate and issue a refund if warranted. Keep your confirmation emails from cancellations as proof.
Frequently Asked Questions
Can I get a refund if I cancel a subscription right after being charged?
Amazon often approves refunds if you cancel within a few days of a charge, especially if you can show you didn't use the service. Contact Amazon Customer Service with your cancellation date and the charge date. Refunds are not automatic, but it's worth asking.
What happens to my Prime Video shows and movies if I cancel Prime?
You lose access to all Prime Video content when your Prime membership ends on the renewal date. Any shows you were watching or movies you added to your watchlist will no longer be available. If you want to keep watching, you can pause Prime instead of canceling, or subscribe to Prime Video as a standalone service.
Can I cancel a subscription from my phone or tablet?
Yes. Open the Amazon app, tap the menu icon, go to Account, then Memberships and subscriptions. The process is the same as on a computer — click the subscription and select cancel. You'll get the same confirmation email.
If I pause a subscription and don't unpause it, will it restart automatically?
No. After three months, the pause expires and the subscription resumes automatically unless you cancel it before the pause ends. You'll receive an email reminder before the pause expires, giving you time to cancel if you don't want it to restart.
Why does Amazon show a subscription I don't remember signing up for?
It could be a free trial that converted to a paid subscription, a service added by someone with account access, or a charge from a third-party seller. Check your Amazon Household members first, then contact Amazon Customer Service if you still can't identify it. Cancel it immediately if you don't recognize it.