Cancel an Amazon subscription through Your Account
Log into your Amazon account and go to Your Account in the top right corner. Select Memberships and subscriptions from the menu. You will see a list of all active subscriptions tied to that account — this includes Prime, Prime Video add-ons, Kindle Unlimited, Amazon Music, and any other recurring services you pay for through Amazon.
Find the subscription you want to cancel and click Manage or Cancel subscription next to it. Amazon will show you the next billing date and ask you to confirm the cancellation. Once you confirm, the subscription stops immediately, though you keep access until the current billing period ends. You will receive a confirmation email.
If you cannot find a subscription in this section, it may be billed through a third-party app or service that uses Amazon Pay — those require cancellation through the app or service itself, not through Amazon's account page.
Key Takeaways
- Go to Your Account, then Memberships and subscriptions, to see all active recurring charges tied to your Amazon account.
- Click Manage or Cancel subscription next to the service you want to stop, then confirm the cancellation.
- You keep access to the service through the end of your current billing period even after you cancel.
- Subscriptions billed through third-party apps or Amazon Pay must be canceled through that app or service, not through Amazon's account settings.
- Save your cancellation confirmation email in case a charge appears after you cancel.
What happens after you cancel
Once you confirm cancellation, Amazon stops the recurring charge immediately. You will not be billed again for that subscription. However, you retain access to the service until your current billing cycle ends — if you paid for a month, you can use it for the rest of that month even though you have canceled.
After the billing period ends, your access stops. For example, if you cancel Prime on the 15th of the month but your annual renewal date is the 30th, you can still use Prime until the 30th. After that date, Prime features are no longer available.
Cancel subscriptions on the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right. Go to Your Account, then scroll down and tap Memberships and subscriptions. The process is the same as on the website — find the subscription, tap Manage or Cancel subscription, and confirm.
The mobile app sometimes takes longer to load the subscriptions list, especially if you have many active services. If the page does not load, try closing the app completely and reopening it, or use a web browser instead.
How to find hidden or forgotten subscriptions
Check your email for subscription confirmation messages and billing receipts. Amazon sends a confirmation when you start a subscription and a receipt each time you are charged. Search your email for "Amazon" and "subscription" or "renewal" to find messages you may have forgotten about.
You can also review your Amazon billing history. Go to Your Account, select Returns, orders, and accounts, then Payments. Look for recurring charges with descriptions like "Prime," "Kindle Unlimited," or the name of a third-party service. If you see a charge you do not recognize, click on it to see which service it belongs to, then cancel through the Memberships and subscriptions page.
Some subscriptions renew annually rather than monthly, so they may not appear in your recent charges if you have not been billed in several months. The Memberships and subscriptions page shows all active services regardless of billing frequency.
Cancel Prime membership specifically
Amazon Prime cancellation works the same way as other subscriptions — go to Memberships and subscriptions and click Cancel next to Prime. However, Prime is often bundled with other services. If you have a Prime Video add-on subscription (like HBO Max through Prime), canceling Prime does not automatically cancel the add-on. You must cancel each add-on separately if you want to stop paying for it.
If you cancel Prime mid-year on an annual membership, Amazon does not refund the unused portion. If you cancel a monthly Prime membership, you stop being charged the next month. You lose access to Prime shipping, Prime Video, Prime Music, and other Prime benefits immediately after you confirm cancellation, even if you are in the middle of a billing period.
What to do if you are charged after canceling
If a charge appears on your account after you canceled a subscription, first check the Memberships and subscriptions page again to confirm the subscription is actually canceled. Sometimes the page takes time to update, or a charge may have processed just before the cancellation took effect.
If the subscription shows as canceled but you were still charged, contact Amazon Customer Service through your account. Go to Your Account, select Contact Us, and describe the charge. Have your cancellation confirmation email ready. Amazon can review the charge and issue a refund if it was processed in error.
If the charge is from a third-party service that uses Amazon Pay, you may need to contact that service's customer support instead of Amazon. Check your receipt to see which company issued the charge.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
Amazon does not refund unused portions of monthly subscriptions. If you cancel on the 10th of a 30-day billing cycle, you keep access through the end of the month but do not receive a partial refund. Annual Prime memberships also do not refund unused time. Some third-party subscriptions through Amazon may have different policies — check the service's terms.
Will canceling Prime affect my Amazon shopping account?
No. Canceling Prime only removes Prime-specific benefits like free shipping and Prime Video. You can still shop on Amazon, use your saved addresses and payment methods, and access your order history. Your account itself remains active.
What if I cannot find a subscription I know I am paying for?
Check your billing history and email receipts to find the exact name of the service. If it is billed through a third-party app or Amazon Pay, it will not appear in the Memberships and subscriptions section — you must cancel it through that app or service directly. Contact Amazon Customer Service if you cannot locate it.
Can I pause a subscription instead of canceling it?
Amazon does not offer a pause feature for most subscriptions. You must cancel to stop charges. However, you can resubscribe at any time — there is no penalty for canceling and restarting later. Some services like Kindle Unlimited may offer a temporary pause option; check the Manage page for that subscription.