How to Cancel SoundCloud+ on the Web or Mobile App
To cancel SoundCloud+, log into your account, go to your profile settings, and select the subscription or billing section. The exact path depends on whether you are on a computer or phone, but both routes lead to the same cancellation option. SoundCloud will ask you to confirm the cancellation and may offer a discount to keep you subscribed — you can decline and proceed.
On a computer, click your profile picture in the top right corner, then select "Settings." Look for "Subscription" or "Billing" in the left menu. On the mobile app, tap the profile icon at the bottom, then the gear icon for settings, and scroll to find your subscription details. The cancellation button is usually labeled "Cancel Subscription" or "Manage Subscription."
Key Takeaways
- You can cancel SoundCloud+ through your account settings on either the website or the mobile app in under two minutes.
- Your subscription ends on your next billing date, not immediately — you keep access until that date passes.
- If you paid through Apple, Google, or Amazon, you may need to cancel through that platform's app store instead of SoundCloud itself.
- SoundCloud often displays a retention offer with a discount when you attempt to cancel; you can ignore it and proceed with cancellation.
Cancellation Through Third-Party Payment Platforms
If you signed up for SoundCloud+ through Apple App Store, Google Play, or Amazon, you must cancel through that platform, not through SoundCloud's website. SoundCloud does not process the cancellation in these cases — the app store does. Canceling only through SoundCloud's settings will not stop the charges.
For Apple: Open the App Store app, tap your profile picture, select "Subscriptions," find SoundCloud+, and tap "Cancel Subscription." For Google Play: Open Google Play, go to "Manage subscriptions," select SoundCloud+, and tap "Cancel subscription." For Amazon: Go to "Your Apps and Subscriptions," find SoundCloud+, and select "Cancel subscription." Each platform processes the cancellation within a few minutes.
What Happens After You Cancel
Your SoundCloud+ features stop working on your next billing date, not immediately. If your billing date is the 15th and you cancel on the 10th, you keep ad-free listening and offline downloads until the 15th. After that date, your account reverts to the free version with ads and limited features.
SoundCloud sends a confirmation email when you cancel. Save this email as proof in case you are charged again by mistake. If a charge appears after your cancellation date, contact SoundCloud support with the confirmation email and your payment method details.
If You Cannot Find the Cancellation Option
Some older accounts or regional versions of SoundCloud have different menu layouts. If you cannot locate the subscription section in settings, try logging out and back in, or try accessing your account on a different device or browser. Clear your browser cache if you are on a computer.
If the cancellation button still does not appear, contact SoundCloud support directly through the Help Center on their website. You will need your account email and the email address associated with your payment method. Support typically responds within one to two business days.
Stopping Charges from a Linked Credit Card or Bank Account
If you cancel through SoundCloud but charges continue, the subscription may have been set up through a third-party platform you forgot about. Check your credit card or bank statement for the exact merchant name — it may say "Apple," "Google," "Amazon," or "SoundCloud" depending on where you signed up.
Contact your bank or credit card company and ask them to block future charges from that merchant. Provide them with the transaction details from your statement. You can also dispute the charge if it occurred after your cancellation date, though canceling through the correct platform is faster than disputing.
Reactivating Your Subscription Later
If you cancel and later want SoundCloud+ again, you can resubscribe at any time through the same settings menu. Your playlists, followers, and account history remain intact. SoundCloud does not delete free accounts after cancellation.
When you resubscribe, you may see a promotional offer for the first month at a reduced price. These offers vary by region and account history, so the price you see may differ from the standard monthly rate.
Frequently Asked Questions
Will I lose my playlists and followers if I cancel?
No. Canceling SoundCloud+ only removes the paid features like ad-free listening and offline downloads. Your account, playlists, followers, and saved tracks all stay on your free account.
Can I get a refund for the current month?
SoundCloud does not refund partial months. Your subscription runs until your next billing date, and you keep access to all features until that date. If you were charged twice in one month by mistake, contact support with your payment receipt.
What if I signed up through a free trial and forgot to cancel?
Follow the same cancellation steps in your account settings. If you were charged after the trial ended, contact SoundCloud support with proof of the charge and your trial start date. They may refund the first month if the charge was within a few days of the trial end.
Do I need to cancel before deleting my SoundCloud account?
You do not have to cancel the subscription first, but it is safer to do so. Cancel the subscription, wait for the cancellation to process, then request account deletion. This prevents accidental charges if the deletion takes time to complete.