How to cancel a Roku subscription
You can cancel most Roku subscriptions directly through your Roku account settings on any device — phone, computer, or the Roku player itself. The exact steps depend on whether you subscribed through Roku directly or through a third-party app like Apple TV Channels or Amazon Prime Video. Cancellations take effect immediately, though you keep access through the end of your current billing period.
Roku does not charge a cancellation fee, and you do not need to contact customer support to cancel. If you subscribed through a third-party service, you will cancel through that service instead, not through Roku.
Key Takeaways
- Subscriptions bought directly from Roku cancel in your account settings under "Manage subscriptions," and the change takes effect right away.
- If you subscribed through Apple TV Channels, Amazon Prime Video, or another third-party app, you must cancel through that app or service, not through Roku.
- You keep access to the subscription through the end of your current billing cycle even after you cancel.
- Roku charges no cancellation fee and does not require you to call or email to stop a subscription.
Cancel a subscription bought directly from Roku
Log into your Roku account on any web browser or the Roku mobile app. Go to Account, then select Manage subscriptions. You will see a list of all active subscriptions tied to that account. Find the one you want to cancel and select Cancel subscription. Roku will ask you to confirm; select Yes to complete the cancellation.
If you are cancelling from the Roku player itself (the device connected to your TV), press the Home button on your remote, go to Settings, select Account, then Manage subscriptions, and follow the same steps. The subscription stops immediately, but you retain access until your current billing period ends.
Cancel a subscription through a third-party app or service
If you subscribed to a channel through Apple TV Channels, Amazon Prime Video, Google Play, or another third-party platform, you must cancel through that service. Roku's account settings will show the subscription, but the cancel button will not work — it will direct you to the third-party service instead.
For Apple TV Channels: Open the Apple TV app on any Apple device, go to Account, select Subscriptions, find the channel, and tap Cancel Subscription. For Amazon Prime Video: Log into your Amazon account on a web browser, go to Your Account, select Memberships and Subscriptions, find the channel, and select Cancel Channel. For Google Play: Open Google Play on an Android device or web browser, go to your account, select Subscriptions, find the channel, and tap Cancel.
Each service processes cancellations at different speeds, but most take effect within a few minutes. You will keep access through the end of your current billing period with that service.
What happens after you cancel
Your subscription stops renewing immediately after you cancel. You will not be charged again. However, you can still watch content from that subscription until your current billing period ends — if you paid for a month on the 15th and cancel on the 20th, you keep access until the 15th of the next month.
After your access expires, the subscription will disappear from your Roku home screen. If you want to resubscribe later, you can do so at any time through the same method you used to cancel.
If you cannot find the cancel button
If you see a subscription in your Roku account but no cancel option appears, the subscription was likely purchased through a third-party service. Check the subscription name — if it says "via Apple," "via Amazon," or names another platform, cancel through that platform instead.
If you subscribed through a web browser on a computer or phone rather than through the Roku app or device, try cancelling from the same browser or device you used to buy it. Some subscriptions are tied to the device or browser where they were purchased, and cancelling from a different one may not work.
Roku subscription vs. channel access
Cancelling a paid subscription is different from removing a free channel from your home screen. Free channels (like Pluto TV, Tubi, or The Roku Channel's free tier) do not charge you and do not appear in your subscriptions list. You can remove them from your home screen by highlighting the channel and pressing the Options button on your remote, then selecting Remove channel. This does not cancel anything — it just hides the channel from view.
Paid subscriptions appear in your Manage subscriptions list and charge you monthly or yearly. Free channels do not. If you are looking for something to cancel and do not see it in Manage subscriptions, it is likely a free channel that you can simply remove from your home screen.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Roku and most third-party services do not refund partial months. You keep access through the end of your current billing period, but you will not receive money back for the unused days. If you want to avoid charges, cancel before your next billing date.
Can I pause a subscription instead of cancelling it?
Roku does not offer a pause feature for subscriptions. Your only options are to keep paying or to cancel. If you think you might resubscribe later, cancelling is fine — you can sign up again whenever you want.
What if I subscribed through a cable or streaming bundle?
If a Roku subscription came as part of a cable package, phone plan, or streaming bundle (like Hulu + Live TV), you must cancel through the service that provides the bundle, not through Roku. Contact your cable provider or the bundle service directly to remove that channel.
Do I need to delete the app to cancel the subscription?
No. Cancelling the subscription and removing the app are separate actions. You can cancel the subscription and leave the app on your device, or remove the app without cancelling (though you will still be charged). To stop charges, you must cancel the subscription itself.