How to cancel Ring Subscription

You can cancel a Ring Subscription through your Ring app or on Ring's website by going to your account settings, selecting your subscription plan, and choosing the cancellation option. The process takes about two minutes. Your subscription will remain active through the end of your current billing period — Ring does not offer refunds for the unused portion of a paid plan, but you will not be charged again after cancellation.

Ring offers two subscription tiers: Ring Protect Basic (covers one camera or doorbell) and Ring Protect Plus (covers all devices at your location). Both renew monthly or annually depending on which you chose at purchase. Cancellation works the same way for either plan.

Key Takeaways

  • You can cancel through the Ring app by tapping the menu, selecting Subscriptions, and choosing Cancel Plan, or through Ring.com by logging in and navigating to your subscription settings.
  • Your subscription stays active until the end of your current billing cycle, so you will still have video recording and cloud storage until that date.
  • Ring does not refund unused subscription time, but you will not be charged for the next billing period once you cancel.
  • If you cancel and later want the subscription back, you can reactivate it at any time through the same settings menu.

Canceling through the Ring app

Open the Ring app and tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap Subscriptions. You will see your current plan listed with a Manage Plan button. Tap that button, then select Cancel Plan. Ring will ask you to confirm the cancellation and may offer a discount to keep you subscribed — you can decline and proceed with cancellation.

After you confirm, you will see a message stating your subscription is canceled and when it will end. Take a screenshot of this confirmation for your records. Your subscription will continue to work until midnight on the last day of your billing period.

Canceling through Ring.com

Go to Ring.com and log in with your account email and password. Click your account name or profile icon in the top right, then select Account Settings. Look for Subscriptions or Memberships in the left menu and click it. Your active plan will appear with a Manage or Cancel option. Click Cancel Plan and confirm when prompted.

The same confirmation message will appear on screen. You can also check your email — Ring sends a cancellation confirmation to the email address on your account within a few minutes.

What happens after you cancel

Your Ring device will continue to record and store video in the cloud until your subscription ends on its renewal date. After that date, your device will still function — you can view live video and receive motion alerts — but it will not record or save video to the cloud. Any video already stored will remain accessible until 30 days after your subscription ends, then it will be deleted.

If you have multiple devices and only want to cancel one subscription, you cannot do that through the standard interface. Ring Protect Plus covers all devices at your location, and Ring Protect Basic covers one specific device. If you have multiple Basic subscriptions (one per device), you can cancel each one separately through the same menu.

Reactivating your subscription

You can turn your subscription back on at any time by going to the same Subscriptions menu in the Ring app or on Ring.com and selecting Reactivate or Renew. You will be charged on the date you reactivate, not on your original renewal date. If you reactivate within 30 days of cancellation, your stored video will still be there; after 30 days, that video is permanently deleted.

Ring does not charge a fee to reactivate. You will pay the same monthly or annual rate you were paying before, unless Ring's pricing has changed since you canceled.

If you cannot find the cancellation option

If you are using an older version of the Ring app, the menu layout may be different. Update the Ring app through your phone's app store (Apple App Store or Google Play Store) to access the current interface. If you still cannot locate the Subscriptions menu after updating, try canceling through Ring.com instead — the website version is usually more stable.

If you subscribed through Amazon (because you have an Amazon Prime membership or purchased through Amazon.com), you may need to cancel through your Amazon account instead. Go to Amazon.com, click Your Account, select Memberships and Subscriptions, find Ring Protect, and select Cancel Subscription. Contact Ring support at support.ring.com if you are unsure which payment method you used.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Ring does not refund unused subscription time. Your plan remains active through the end of your current billing period, and you will not be charged again after that date. If you need a refund for a specific reason, contact Ring support, though they rarely make exceptions.

Can I cancel just one device's subscription if I have multiple cameras?

It depends on your plan. Ring Protect Plus covers all devices at your location and cannot be partially canceled. If you have multiple Ring Protect Basic subscriptions (one per device), you can cancel each one individually through the Subscriptions menu. You will see each device listed separately.

What if I cancel and then want it back?

You can reactivate your subscription at any time through the same Subscriptions menu in the app or on Ring.com. You will be charged immediately for the new billing period. Video stored before cancellation remains accessible for 30 days after your subscription ends; after that, it is deleted permanently.

Do I need to uninstall the Ring app to cancel?

No. Canceling your subscription does not remove the app or disconnect your device. Your Ring camera or doorbell will continue to work — it just will not record or store video in the cloud after your subscription ends. You can keep the app installed and reactivate whenever you want.

What if I subscribed through Amazon Prime?

Log into Amazon.com, go to Your Account, select Memberships and Subscriptions, find Ring Protect, and click Cancel Subscription. You cannot cancel an Amazon-linked Ring subscription through the Ring app or Ring.com. If you are unsure whether you subscribed through Amazon or directly through Ring, check your email for the original receipt.