Cancel PlayStation Plus or PlayStation Now Through Your Account Settings

You can stop your PlayStation subscription by logging into your account on the PlayStation website or through your console. The steps differ slightly depending on whether you use PlayStation Plus (the monthly service for online multiplayer and free games) or PlayStation Now (the cloud gaming service), but both cancel from the same account management page.

On a web browser, go to account.playstation.com, sign in with your email and password, and select "Subscriptions" from the menu. You will see your active subscriptions listed with their renewal dates. Click the subscription you want to cancel, then select "Cancel Subscription" or "Turn Off Auto-Renewal." The system will ask you to confirm and may offer a discount to keep you subscribed — you can decline and proceed with cancellation.

On your PlayStation 4 or PlayStation 5 console, go to Settings, then Users and Accounts, then Account, then Subscriptions. Select the subscription you want to cancel and choose the option to cancel or turn off auto-renewal. The console will confirm the cancellation immediately. You do not need to restart your console or sign out of your account for the cancellation to take effect.

Key Takeaways

  • You can cancel through your PlayStation account on the website (account.playstation.com) or through your console's Settings menu in under five minutes.
  • Cancellation stops future charges but does not refund money you have already paid for the current billing period.
  • Your access continues until the end of your current billing cycle — cancellation does not cut you off immediately.
  • If you set up payment through Apple, Google Play, or Amazon, you must cancel through that platform instead of PlayStation's website or console.

What Happens to Your Games and Access After Cancellation

When your subscription ends, you lose access to PlayStation Plus online multiplayer features and the free monthly games you claimed while subscribed. Games you purchased separately remain in your library and playable. If you subscribed to PlayStation Now, you lose access to the cloud game library, but games you own outright stay on your console and remain playable offline.

Your save files and trophies do not disappear. They remain tied to your account and will be there if you resubscribe later. You can still play offline games and use other features like the PlayStation Store and your media apps without an active subscription. Friends will no longer see you as an online player, but your friend list and messages stay in your account.

Canceling a Subscription Paid Through Apple, Google, or Amazon

If you set up your PlayStation subscription through Apple App Store, Google Play, or Amazon, you cannot cancel it through PlayStation's website or console. You must cancel through the platform where you paid. PlayStation's system will not show a cancellation option if the payment method is linked to a third party.

For Apple: Open Settings on your iPhone or iPad, tap your name, select Subscriptions, find PlayStation, and tap Cancel Subscription. For Google Play: Open the Google Play app on your Android device, go to Subscriptions, select PlayStation, and tap Cancel Subscription. For Amazon: Go to Your Account on Amazon.com, select Memberships and Subscriptions, find PlayStation, and click Cancel. Each platform will confirm the cancellation and stop charging you on your next renewal date.

Stopping Charges If You Forgot to Cancel Before Renewal

If you were charged for a renewal you did not want, contact PlayStation Support through the website or by phone. You can request a refund for the most recent charge if you cancelled within a short window after renewal — typically a few days, though this varies by region. PlayStation Support will review your account and may issue a refund as a one-time courtesy.

To prevent this in the future, set a calendar reminder a few days before your renewal date. Check your subscription status on account.playstation.com to confirm the cancellation took effect before the billing date arrives. You can also turn on email notifications for upcoming charges in your account settings.

Reactivating Your Subscription Later

If you cancel and later want to resubscribe, you can restart your subscription at any time through the same account settings page where you cancelled it. You will not lose your account, save files, or trophies. PlayStation sometimes offers discounts to returning subscribers, though these are not may provide and depend on how long you have been inactive.

When you restart, your subscription begins on the day you reactivate it, not on your original billing date. You will be charged the full current price unless a promotional offer is available at the time you resubscribe. Your access resumes immediately after payment processes.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. PlayStation subscriptions are not refundable once the billing period has started. Cancellation stops future charges but does not return money for the current month. If you were charged in error or shortly after cancelling, contact PlayStation Support to request a refund as a one-time exception.

Can I pause my subscription instead of cancelling?

PlayStation does not offer a pause feature. You must cancel to stop charges. Your access continues through the end of your current billing period, so you can use the service until then before it shuts off.

What if I cancel but still see a charge on my credit card?

Check your billing date. If you cancelled after your renewal date, you may have already been charged for the next month. That charge is final. If you cancelled before renewal and still see a charge, contact PlayStation Support with your receipt to dispute it.

Do I lose my games if I cancel PlayStation Plus?

Games you claimed for free through PlayStation Plus become locked once your subscription ends, but you can reclaim them if you resubscribe later. Games you purchased with your own money stay in your library permanently, whether you have an active subscription or not.

How long does it take for cancellation to go into effect?

Cancellation takes effect immediately in your account settings, but you retain access through the end of your current billing cycle. You will not be charged again after that date. If you cancelled close to your renewal date, check your account the next day to confirm no charge went through.