Netflix cancellation stops your charges immediately, but the timing depends on your billing cycle

When you cancel Netflix, your account closes at the end of your current billing period — not right away. If you pay monthly and cancel on the 15th of the month, you keep access until the end of that month. If you pay yearly, you keep access until your annual renewal date. Netflix does not refund the portion of a billing period you have not used, so cancelling mid-cycle means you lose access to those unused days.

You cancel through your account settings on the Netflix website or app, not by calling or emailing. The process takes about two minutes. Netflix will ask why you are leaving, but you do not have to answer — that question is optional.

Key Takeaways

  • Cancellation takes effect at the end of your current billing cycle, not immediately, so you will keep watching until that date arrives.
  • You cancel by going to Account Settings on Netflix.com or in the app under your profile menu, then selecting "Membership and Billing."
  • Netflix does not offer refunds for unused time in your current billing period.
  • If you share your password with others, they will lose access when your account closes, so tell them before you cancel.

Steps to cancel on a computer or phone

On a computer, go to Netflix.com and sign in. Click your profile icon in the top right corner, then select "Account." Under "Membership and Billing," click "Cancel Membership." Netflix will show you the date your access ends and ask you to confirm. Click "Finish Cancellation" to complete it.

On an iPhone or iPad, open the Netflix app and tap your profile icon at the bottom right. Tap "Account," then scroll down and tap "Membership and Billing." Tap "Cancel Membership," review your end date, and confirm. On Android, the steps are the same: profile icon, Account, Membership and Billing, Cancel Membership.

After you confirm, Netflix sends a cancellation confirmation email to the address on your account. Keep this email as proof of when you cancelled, in case you are charged again by mistake.

Cancelling a subscription paid through a third party

If you signed up for Netflix through Apple, Google Play, Amazon Prime Video, or another platform, you may need to cancel through that platform instead of through Netflix directly. Check your email receipts to see where your charges come from — if they say "Apple" or "Google," cancel there.

To cancel an Apple subscription, go to Settings on your iPhone or iPad, tap your name, select "Subscriptions," find Netflix, and tap "Cancel Subscription." For Google Play on Android, open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Netflix, and tap "Cancel subscription." If you subscribed through Amazon Prime Video, go to Your Account, select "Memberships and Subscriptions," find Netflix, and click "Cancel."

Cancelling through the third-party platform stops the charges but does not automatically close your Netflix account. You may also want to cancel directly through Netflix to fully deactivate your profile.

What happens to your data and profile after cancellation

Netflix keeps your account information, watch history, and saved titles for up to 10 months after you cancel. If you resubscribe within that window, your profile and viewing history return exactly as they were. After 10 months, Netflix deletes the account permanently.

Anyone who shares your password will lose access when your subscription ends. If you want to give them time to set up their own account or find an alternative, tell them your cancellation date in advance.

If you are charged after cancellation

If Netflix charges you after your cancellation date has passed, contact Netflix support through the Help Center on Netflix.com. Go to "Help," then "Contact Us," and describe the charge. Netflix support can review your account and issue a refund if the charge was an error. Keep your cancellation confirmation email handy when you contact them.

If the charge came through a third-party platform like Apple or Google, contact that platform's support instead. They handle the refund for charges that came through their system.

Pausing instead of cancelling

Netflix offers a pause option in some countries, which temporarily suspends your subscription for up to three months without cancelling your account. During the pause, you are not charged, but your profile and history stay saved. You can resume whenever you want.

To see if pause is available, go to Account Settings and look for "Pause Membership" under Membership and Billing. If you see it, you can pause instead of cancelling. If you do not see it, pause is not available in your region, and cancellation is your only option to stop charges.

Frequently Asked Questions

Can I cancel Netflix and then sign back up later?

Yes. If you resubscribe within 10 months, your profile, watch history, and saved titles return. After 10 months, Netflix deletes your account and you start fresh with a new profile if you sign up again.

Will I get a refund if I cancel mid-month?

No. Netflix does not refund unused time in your current billing period. You keep access until the end of that period, but you do not get money back for the days after you cancel.

What if I cannot find the cancel button in my app?

The cancel option is usually under Account Settings in your profile menu. If you cannot find it, try cancelling on Netflix.com instead — the website version is more reliable. You can also contact Netflix support through the Help Center if the button is missing.

Do I need to cancel before my free trial ends?

Yes, if you do not want to be charged. Netflix charges you on the day your free trial ends unless you cancel before that date. Check your confirmation email for the exact end date of your trial.