You can cancel Netflix through your account settings on any device, and your access stops at the end of your current billing period

Netflix does not charge a cancellation fee, and you keep your account active until the date you have already paid through. The cancellation takes effect immediately in your account settings, but you will still be able to watch until your next billing date arrives. If you cancel mid-cycle, you do not get a refund for the unused portion of that month.

The steps differ slightly depending on whether you signed up through Netflix directly, through a third-party platform like Apple or Amazon, or through a mobile app. Where you signed up determines where you have to cancel.

Key Takeaways

  • Cancellation through Netflix.com takes two minutes and stops charges on your next billing date, but you keep watching until then.
  • If you signed up through Apple, Google Play, or Amazon Prime Video, you must cancel through that platform, not through Netflix itself.
  • Netflix does not refund unused time in your current billing cycle, so cancelling on day one of a monthly plan costs the same as cancelling on day 29.
  • You can reactivate a cancelled account at any time by signing back in and choosing a plan, with no penalty or waiting period.

Cancelling a Netflix account you created directly

Go to netflix.com and sign in to your account. Click your profile icon in the top right corner, then select "Account" from the dropdown menu. On the Account page, scroll down to the "Membership & Billing" section and click "Cancel membership." Netflix will show you a confirmation screen with your cancellation date and ask you to confirm. Click the final "Finish cancellation" button.

Your cancellation is complete once you see the confirmation message. You will receive an email confirming the cancellation, and your account will show "Cancelled" under your membership status. You can still watch Netflix until midnight on your billing date.

Cancelling if you signed up through Apple, Google Play, or Amazon

If you created your Netflix account through the Apple App Store, Google Play Store, or Amazon Prime Video, you cannot cancel through Netflix.com. You must cancel through the platform where you signed up, because that platform controls the billing relationship.

Through Apple: Open the Settings app on your iPhone, iPad, or Mac. Go to your name at the top, then "Subscriptions." Find Netflix in the list and tap it. Tap "Cancel Subscription" and confirm.

Through Google Play: Open the Google Play app on an Android phone or tablet. Tap your profile icon in the top right, then "Payments and subscriptions," then "Subscriptions." Select Netflix and tap "Cancel subscription."

Through Amazon Prime Video: Go to amazon.com and sign in. Hover over "Account & Lists" in the top right and select "Your Account." Click "Prime Video Settings," then "Manage Your Prime Video Membership." Click "Cancel Your Membership" and confirm.

What happens to your account after cancellation

Your Netflix account does not disappear. It remains in a cancelled state, and you can reactivate it at any time by signing back in and choosing a new plan. Netflix does not delete your watch history, saved titles, or profile settings when you cancel, so everything will be there if you return.

You will stop receiving billing emails and Netflix will no longer charge your payment method. If you signed up through a third-party platform, that platform will also stop charging you once the cancellation takes effect.

Pausing your account instead of cancelling

Netflix offers a pause option that stops charges without cancelling your account. If you go to your Account settings and scroll to "Membership & Billing," you will see an option to pause your membership for up to three months. While paused, you cannot watch anything, but your account remains active and your watch history is preserved. When you are ready to resume, you simply unpause and charges restart.

Pausing is useful if you know you will want to return within a few months. Cancellation is the right choice if you do not plan to use Netflix for longer than that, or if you want to stop charges immediately.

Refunds and billing after cancellation

Netflix does not refund the cost of your current billing cycle, even if you cancel on the first day of the month. You have paid for access through your next billing date, and that is what you receive. If you want to avoid paying for an unused month, cancel on the last day of your current cycle, just before the next charge would go through.

Check your Account page to see your exact billing date. It appears under "Membership & Billing" and shows the day your next charge is scheduled. If you cancel before that date, no additional charge will occur.

Frequently Asked Questions

Will I lose my watch history and saved shows if I cancel?

No. Your watch history, saved titles, and profile settings stay with your account even after cancellation. If you reactivate your account later, everything will be exactly as you left it.

Can I get a refund if I cancel mid-month?

Netflix does not refund unused time in your current billing cycle. You have paid for access through your next billing date, and that access remains active even after you cancel. To avoid paying for an unused month, cancel on the last day of your current cycle.

What if I signed up through my phone and cannot find the cancel button?

If you signed up through the Netflix app on iOS or Android, you likely signed up through Apple or Google Play. You must cancel through that platform's settings, not through Netflix itself. Check your phone's app store subscription settings rather than the Netflix app.

Can I cancel and restart my account without losing anything?

Yes. You can cancel your account and reactivate it at any time by signing back in and choosing a plan. Your watch history and saved titles will still be there. There is no waiting period or penalty for reactivating a cancelled account.

How long does it take for Netflix to stop charging me?

Netflix stops charging you on your next scheduled billing date. If you cancel on the 5th and your billing date is the 20th, you will not be charged again. You can still watch until the 20th, then your access ends.