You can cancel Audible through your account settings on the website or app, and the process takes about two minutes

Audible subscriptions end when you go to your account page, select your membership, and choose the cancel option. You will not lose access to books you have already purchased — those stay in your library. Your cancellation takes effect immediately, though you will keep listening access through the end of your current billing period if you have already paid for the month.

The steps differ slightly depending on whether you use the website or the mobile app, and Amazon (which owns Audible) sometimes changes the exact wording of buttons and menu items. The core process remains the same: find your membership settings, confirm you want to cancel, and choose a reason if prompted.

Key Takeaways

  • Cancel through your Audible account settings on the website or app — there is no phone number to call or form to mail.
  • You keep all books you have already purchased, and you retain access through the end of your paid billing period even after cancelling.
  • Amazon may offer you a discounted rate to stay subscribed; you can accept or decline without affecting the cancellation.
  • If you cancel and later want to resubscribe, you can restart your membership at any time without penalty.

How to cancel on the Audible website

Log into your Audible account at audible.com using your Amazon login. Click the profile icon in the top right corner and select "Account Details" or "Membership" from the dropdown menu. Look for a section labeled "Membership" or "Your Membership" — this is where your subscription status appears.

Find the button or link that says "Cancel Membership" or "End Membership." Click it. Audible will show you a confirmation screen that may include an offer to stay subscribed at a lower price. You can accept the offer, decline it, or proceed with cancellation. Select the reason for cancelling if prompted — this is optional and does not affect whether your cancellation goes through. Confirm the cancellation on the final screen.

You will receive a confirmation email from Audible within a few minutes. Keep this email for your records. Your account will show a cancellation date, and you will retain access to your library through the end of your current billing cycle.

How to cancel on the Audible mobile app

Open the Audible app and tap the profile icon, usually located in the bottom right corner. Select "Account" or "Settings." Look for "Membership" or "Subscription" in the menu. Tap it to view your current plan.

Find and tap "Cancel Membership" or "End Membership." The app will show you the same confirmation and retention offer as the website. Choose whether to accept a discounted rate or proceed with cancellation. Select a reason if the app asks for one, then confirm on the final screen.

The app will display a confirmation message. Check your email for a confirmation from Audible. If you do not receive one within 10 minutes, log into the website to verify that the cancellation went through, since app-based cancellations sometimes fail to process.

What happens to your books and credits after cancellation

Every book you have purchased with a credit or with cash stays in your library permanently. Cancelling your subscription does not remove them. You can listen to these books anytime, even after your membership ends, as long as you have an Audible account (which remains active even after cancellation).

Unused credits expire. If you have credits remaining on your account when you cancel, Audible will not refund them. Use any remaining credits before you cancel if you want to purchase additional books. Credits typically expire 12 months after they are issued, though Audible occasionally extends this window during promotions.

If you cancel mid-month, you keep access through the end of your paid billing period. For example, if you cancel on the 15th of a month and your billing date is the 1st, you retain access through the end of that month. You will not be charged again.

Retention offers and what to do if you want to stay

When you attempt to cancel, Audible often displays a retention offer — usually a discounted monthly rate for the next few months, or a pause option that temporarily suspends your membership without cancelling it. These offers are real and can be accepted without restarting your full subscription.

If you want to accept a retention offer, select it on the confirmation screen. Your membership will continue at the new rate. If you want to cancel anyway, ignore the offer and proceed with cancellation. Declining an offer does not prevent you from cancelling.

If you want to pause your membership instead of cancelling, look for a "Pause Membership" or "Pause Subscription" option on the same screen. A pause typically lasts one to three months and keeps your membership active without charging you. When the pause ends, your regular subscription resumes.

If your cancellation does not go through

Occasionally the cancellation process fails, especially on the mobile app. If you do not receive a confirmation email within 10 minutes, log into the website and check your account status. If it still shows as active, try cancelling again through the website rather than the app.

If the website cancellation also fails, or if you receive an error message, contact Audible customer service through the website. Go to audible.com, scroll to the footer, and select "Contact Us." Choose the option for account or membership issues. Audible's support team can cancel your membership manually and will send you a confirmation.

Do not rely on stopping your payment method as a way to cancel. Amazon will attempt to charge you repeatedly, and your account may be flagged for non-payment. Always cancel through the account settings first.

Restarting your subscription later

You can restart your Audible membership at any time after cancelling. Log into your account, go to your membership settings, and select "Restart Membership" or "Reactivate Membership." You will be charged the current subscription rate, which may differ from what you paid before.

When you restart, your library remains intact — all books you purchased are still there. You will receive a new credit (or credits, depending on the plan) for the month you restart. Audible does not penalize you for cancelling and restarting, and you can do this as many times as you want.

Frequently Asked Questions

Will I lose my books if I cancel?

No. Every book you purchased stays in your library. Cancelling only stops your monthly subscription and credit. You can listen to your books anytime after cancellation as long as you keep your Audible account active.

Can I get a refund for unused credits?

Audible does not refund unused credits. If you have credits left, use them to purchase books before you cancel. Credits expire 12 months after they are issued, so cancelling does not speed up expiration — they will expire on their normal schedule.

What if I cancel and then want to come back?

You can restart your membership whenever you want. Log into your account, go to membership settings, and select restart. Your library will be waiting for you, and you will receive a new credit for the month you restart. There is no penalty for cancelling and returning.

Do I keep access to my books through the end of the month?

Yes, if you have already paid for the current month. If you cancel on the 15th and your billing date is the 1st, you keep access through the end of that month. You will not be charged again. If you cancel on the 1st right after being charged, you have access for the full month.

Why is Audible asking me to choose a reason for cancelling?

Audible uses cancellation reasons to understand why members leave. Answering is optional and does not affect whether your cancellation goes through. You can skip this step if you prefer not to provide feedback.