How to cancel Knowt
To cancel your Knowt subscription, log into your account on the Knowt website or app, go to your account settings or billing section, and look for a "Cancel Subscription" or "Manage Subscription" option. The exact location depends on whether you signed up through the Knowt website directly or through a third-party platform like Apple App Store or Google Play. If you subscribed through an app store, you will need to cancel through that platform instead — Knowt's website cannot process those cancellations.
Cancellation takes effect at the end of your current billing cycle, not immediately. You will keep access to premium features until that date arrives. If you cancel mid-cycle, you will not receive a refund for the unused portion of your subscription, though some payment methods or circumstances may have different policies depending on when and how you signed up.
Key Takeaways
- Cancellations made through the Knowt website take effect at the end of your current billing period, and you retain access until then.
- If you subscribed through Apple App Store or Google Play, you must cancel through that app store's settings, not through Knowt itself.
- Cancelling your subscription does not delete your account or your study notes — you can still log in and use the free version.
- Keep a record of your cancellation confirmation in case billing issues arise after your subscription ends.
Cancelling a subscription purchased directly from Knowt
Open the Knowt website and log into your account. Click on your profile icon or account menu, usually located in the top right corner of the page. Select "Account Settings," "Billing," or "Subscription" — the exact label varies, but it will be in the settings area.
Look for an option that says "Manage Subscription," "View Subscription," or "Cancel Subscription." Click it and follow the prompts to confirm cancellation. Knowt may ask why you are cancelling; this feedback is optional. After you confirm, you should receive a confirmation email. Save this email as proof of cancellation.
Cancelling a subscription from Apple App Store
On an iPhone or iPad, open the Settings app and tap your name at the top. Select "Subscriptions" and find Knowt in the list. Tap Knowt and then tap "Cancel Subscription." Confirm the cancellation when prompted.
On a Mac, open the App Store and click your account icon in the top right corner. Select "Account Settings" and scroll to "Subscriptions." Find Knowt, click "Manage," and then click "Cancel Subscription."
Cancelling a subscription from Google Play
Open the Google Play app on your Android device and tap your profile icon in the top right. Select "Payments and subscriptions," then "Subscriptions." Find Knowt in the list and tap it. Select "Cancel subscription" and confirm when prompted.
On a computer, visit play.google.com, sign in to your Google account, click your profile icon, and select "Payments and subscriptions." Click "Subscriptions," find Knowt, and click "Cancel subscription."
What happens after you cancel
Your premium features remain active until the end of your current billing cycle. After that date, your account converts to the free version of Knowt. You will still be able to log in, view your notes, and create new study sets, but you will lose access to premium features like unlimited note uploads, advanced study modes, or ad-free browsing — depending on what your subscription included.
Your account and all your study notes stay in place. Cancelling your subscription does not delete anything. If you decide to resubscribe later, your notes and progress will be there.
If you are having trouble cancelling
If the cancellation option does not appear in your account settings, you may have signed up through a third-party platform and forgotten which one. Check your email receipts for Knowt charges — the receipt will show whether the charge came from Knowt directly, Apple, Google, or another provider. Cancel through that same platform.
If you subscribed through the Knowt website but still cannot find the cancellation option, contact Knowt's support team through their website or app. Have your account email and a recent receipt ready. If you subscribed through an app store and the cancellation option is not visible, the issue is usually with that platform's settings, not with Knowt — contact Apple Support or Google Support for help.
Refunds and billing after cancellation
Knowt does not refund unused portions of your subscription when you cancel mid-cycle. Your subscription runs until the end of the billing period you have already paid for. If you were charged after you cancelled, or if you believe you were charged in error, contact Knowt support with your receipt and account details. Response times vary, but support typically replies within a few business days.
If you subscribed through an app store and were charged after cancellation, contact that app store's support team — they handle refunds for app store subscriptions, not Knowt directly. Apple and Google both have refund windows (usually 15 days for Apple, up to 48 hours for Google), though refunds are not may provide.
Frequently Asked Questions
Will I lose my notes if I cancel?
No. Your account and all your study notes remain in place after cancellation. You will still be able to log in and view everything. You will just lose access to premium features and move to the free version of Knowt.
Can I cancel anytime, or is there a contract?
You can cancel anytime without penalty. Knowt does not lock you into a contract. Cancellation takes effect at the end of your current billing cycle, and you keep premium access until then.
What if I cancel by mistake?
If you cancel and then change your mind before your billing cycle ends, you can resubscribe at any time. Your premium features will resume immediately. If you cancelled after your cycle ended and want to resubscribe, simply purchase a new subscription through your account settings or app store.
Do I need to cancel before switching payment methods?
No. You can update your payment method in your account settings without cancelling. If you want to switch from a website subscription to an app store subscription (or vice versa), you will need to cancel the old one and start a new subscription through the new platform.
Why was I charged after I cancelled?
If you were charged after cancelling, the charge likely processed before your cancellation took effect. Cancellations take a day or two to process, and if your billing date falls during that window, you may be charged one final time. Contact Knowt support with your receipt to discuss a refund.