Cancel Instacart+ directly through the app or website
You can stop your Instacart+ membership at any time without penalty. The fastest way is through the Instacart app or website — you do not need to call anyone or contact customer service unless something goes wrong.
On the app: open the account menu (usually a profile icon in the bottom right), select "Instacart+", then look for "Manage membership" or "Cancel membership". On the website: log in, go to Account Settings, find the Instacart+ section, and select the cancellation option. The system will ask you to confirm, and the cancellation takes effect immediately.
If you have a free trial period still running, cancelling before the trial ends means you will not be charged. If you have already paid for a month, cancelling mid-month does not refund the unused portion — your membership simply ends on the date your current billing cycle was set to renew.
Key Takeaways
- You can cancel Instacart+ through the app or website without calling customer service or paying a cancellation fee.
- Cancellation takes effect immediately, but you keep access to Instacart+ benefits through the end of your current billing period if you have already paid.
- If you cancel during a free trial, you will not be charged anything.
- Instacart+ membership is separate from a regular Instacart account — cancelling the membership does not delete your account or order history.
What happens to your account after you cancel
Cancelling Instacart+ does not close your Instacart account. You can still use Instacart to place orders, but you will lose the membership benefits: free delivery on orders over a certain amount (usually $35), reduced service fees, and any other perks that came with your plan.
Your order history, saved addresses, and payment methods stay in your account. If you decide to rejoin Instacart+ later, you can do so at any time, and your account will be exactly as you left it.
Reasons Instacart+ might not cancel
If you try to cancel and the option does not appear, you may not actually have an active Instacart+ membership. Check your email for a confirmation that you subscribed — sometimes people sign up for a free trial and forget about it, or the trial expired without converting to a paid membership.
If you see the membership listed but cannot cancel it through the app or website, try logging out completely and logging back in. If that does not work, contact Instacart customer support through the app's help menu or the website's contact page. Have your account email and the date you signed up ready.
Cancelling a gift membership or someone else's account
If someone gave you an Instacart+ gift membership, you can cancel it the same way — through your account settings. The gift does not lock you into keeping the membership.
If you are trying to cancel a membership on someone else's account (for example, a family member's), you will need their login credentials. Instacart does not allow one person to manage another person's subscription without access to that account.
What to do if you were charged after cancelling
If you cancelled Instacart+ but were still charged, the charge likely went through because you cancelled after your billing date had already passed for that cycle. Billing cycles run on the date you originally signed up, not on the first of the month.
Contact Instacart customer support with the date you cancelled and the date of the charge. They can review the timing and issue a refund if the charge went through after your cancellation request. Keep the confirmation screen from your cancellation as proof.
Pausing instead of cancelling
Some subscription services let you pause rather than cancel. Instacart does not currently offer a pause feature for Instacart+ — you either keep the membership or cancel it. If you want to stop using Instacart temporarily but do not want to lose the membership, you can simply not place orders; your membership will stay active and renew on your next billing date.
If cost is the reason you are considering cancellation, check whether Instacart is running any promotions for returning members. Sometimes they offer discounted rates or free trial extensions to people who have cancelled before.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Instacart does not refund unused portions of a monthly membership. If you have already paid for the month, you keep access to Instacart+ benefits through the end of that billing cycle, but you will not receive money back for the days remaining.
Can I cancel my free trial without being charged?
Yes. If you cancel before your free trial period ends, you will not be charged anything. Make sure you cancel before the trial expiration date shown in your account.
Do I lose my Instacart account if I cancel Instacart+?
No. Cancelling Instacart+ only removes the paid membership. Your account, order history, saved addresses, and payment methods all remain. You can still use Instacart to place orders without the membership benefits.
How do I know if my cancellation went through?
After you confirm the cancellation in the app or website, you should see a confirmation message. Check your email for a cancellation confirmation from Instacart. You can also go back to Account Settings and verify that Instacart+ no longer appears as an active membership.
What if I want to rejoin Instacart+ later?
You can rejoin at any time through the same Account Settings menu where you cancelled. Your account will be restored with all your previous information. Instacart sometimes offers promotions to returning members, so check for any available offers before you sign up again.