How to cancel Hulu on the web or mobile app

Log into your Hulu account on a web browser or the Hulu app, then go to your Account settings. Select "Subscription" or "Manage Subscription" (the exact wording depends on whether you have Hulu alone or a bundle). Click "Cancel Subscription" and follow the prompts to confirm. Hulu will ask why you're cancelling but does not require you to answer. Your access ends at the end of your current billing cycle — you keep watching until that date, then the account closes.

If you subscribed through a third-party platform like Apple, Google Play, Amazon Prime Video Channels, or Roku, you cannot cancel through Hulu's website. You must cancel through that platform instead. Log into your account on Apple, Google, Amazon, or Roku, find Hulu in your subscriptions or channel list, and remove it from there. The process varies by platform, but each one has a "manage subscriptions" or "billing" section where you can find it.

Keep your confirmation email. Hulu sends a cancellation confirmation that includes the date your access ends. Save this in case you're charged after cancellation or need to prove you cancelled.

Key Takeaways

  • Cancel directly through Hulu's website or app by going to Account settings, selecting Subscription, and clicking Cancel Subscription.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Hulu.
  • Your access continues until the end of your current billing cycle; cancellation does not cut off your account immediately.
  • Hulu sends a cancellation confirmation email — keep it as proof in case you are charged after the cancellation date.

What happens after you cancel

Your Hulu account remains active until the last day of your billing cycle. If your billing date is the 15th of each month and you cancel on the 3rd, you can watch until the 15th. After that date, you lose access to all Hulu content, including any saved watchlists or viewing history.

You can reactivate your account at any time by logging back in and restarting your subscription. Hulu does not delete your account data immediately after cancellation, so your watchlist and preferences may still be there if you return within a reasonable time, though Hulu does not may provide this.

Cancelling a Hulu bundle

If you have Hulu bundled with Disney+ and ESPN+, cancelling Hulu through your account settings removes only Hulu from your bundle. Disney+ and ESPN+ stay active. You will be charged separately for whichever services remain.

If you want to cancel the entire bundle, you must cancel all three services. Go to your subscription settings and remove each one. Alternatively, you can downgrade from a bundle to individual services if you want to keep some but not others — the cost and options depend on your current plan.

If you subscribed through a mobile carrier or live TV service

Some people get Hulu as part of a package from T-Mobile, Verizon, or a live TV service like YouTube TV or Sling TV. If this is you, you cannot cancel Hulu alone through Hulu's website. You must contact your carrier or live TV service to remove Hulu from your package.

Call your carrier's customer service or log into your account on their website to manage add-ons. They can remove Hulu while keeping the rest of your service intact. Ask whether removing Hulu changes your monthly bill or plan tier.

Troubleshooting cancellation problems

If the Cancel Subscription button does not appear or you cannot find your subscription settings, try logging out and logging back in. Clear your browser cache if you are using the web version. If you are on the mobile app, try the web version instead — sometimes one works when the other does not.

If you are still unable to cancel, contact Hulu support through the Help section of your account or by phone. Have your account email and billing information ready. Support can cancel your account manually if the self-service option is not working.

If you were charged after your cancellation date, contact Hulu support with your cancellation confirmation email. Most charges made after the end date are reversed within one to two billing cycles, though you may need to request it.

Cancelling without losing access to saved content

Hulu does not let you download shows or movies to watch offline, so cancelling means you lose access to everything you were watching. If you want to finish a series, do so before your billing cycle ends. After cancellation, you cannot resume where you left off.

If there are shows you want to keep, consider taking screenshots or notes about which ones you watched, so you know what to look for on other services or through purchase options like iTunes or Amazon Prime Video.

Frequently Asked Questions

Will I be charged again after I cancel?

No. Once you cancel, Hulu stops charging you after your current billing cycle ends. If you are charged after that date, contact support with your cancellation confirmation email and request a refund. Most erroneous charges are reversed within one to two billing cycles.

Can I cancel in the middle of a billing cycle?

Yes. You can cancel anytime, but you keep access until the end of your current billing period. Hulu does not offer prorated refunds for cancelling mid-cycle, so you pay for the full month even if you cancel on day one.

What if I subscribed through my phone carrier?

Contact your carrier directly — T-Mobile, Verizon, or whichever service provides your Hulu. They manage the subscription on their end, so cancelling through Hulu's website will not work. Your carrier can remove Hulu from your account without affecting other services.

Can I cancel and resubscribe later?

Yes. You can cancel anytime and restart your subscription whenever you want. Hulu does not charge a reactivation fee. Your account data may still be there when you return, though Hulu does not may provide it will be preserved indefinitely.

How do I cancel if I subscribed through Apple or Amazon?

Log into your Apple ID, Amazon account, Google Play, or Roku account — whichever platform you used to subscribe. Find Hulu in your subscriptions or channels list and remove it from there. Cancelling through that platform stops the charges; cancelling through Hulu's website will not work if you subscribed this way.