How to cancel Fubo through your account settings
Log into your Fubo account on a web browser or the mobile app, then go to your account settings or profile menu. Look for a section labeled "Subscription," "Billing," or "Plan" — the exact name varies depending on whether you're on the website or app. Select the option to manage or change your subscription, then choose "Cancel Subscription" or "End Membership." Fubo will ask you to confirm the cancellation and may offer you a discount to stay; you can decline and proceed with canceling.
The cancellation takes effect at the end of your current billing cycle, not immediately. If you're mid-month, you'll keep access until that date arrives. Fubo will send you a confirmation email with your cancellation date. Save this email — it's your proof that you requested the cancellation, which matters if a charge appears on your card after the date you expected.
Key Takeaways
- You can cancel Fubo through your account settings on the website or mobile app without calling customer service.
- Cancellation takes effect at the end of your current billing cycle, so you keep access until that date.
- Fubo sends a confirmation email when you cancel; keep it in case a charge appears after your cancellation date.
- If you can't access your account, contact Fubo support by phone or chat to request cancellation manually.
- Canceling does not refund charges you've already paid for the current billing period.
Canceling through Fubo customer support
If you can't log into your account or prefer to cancel by phone, Fubo offers customer support through multiple channels. You can call their support line, use the live chat feature on their website, or send a message through the app. Have your account email and the phone number associated with your account ready when you contact them.
Support representatives can cancel your subscription immediately over the phone or chat. They may ask why you're leaving or offer discounts to keep you as a customer. You're not required to explain your reason or accept any offers. Request a confirmation number or ask them to email you a cancellation confirmation so you have a record of the request.
What happens to your account after cancellation
Once your billing cycle ends, your Fubo account closes and you lose access to all live TV channels, on-demand content, and cloud DVR recordings. You cannot recover recordings after cancellation, so download or save anything you want to keep before your access ends. Your login credentials remain inactive but may be reactivated if you decide to resubscribe later.
If you had a free trial that you're canceling before it converts to a paid subscription, the cancellation prevents the first charge from appearing on your card. The trial access ends on the date the trial period was set to expire.
Handling unexpected charges after cancellation
If a charge appears on your credit card or bank statement after your cancellation date, contact Fubo support with your confirmation email or confirmation number. Explain the date you canceled and the date the charge appeared. Fubo can investigate whether the charge was an error or a system delay.
If Fubo cannot resolve it, you can dispute the charge with your credit card company or bank. Provide them with your cancellation confirmation email and the charge in question. Most card companies will reverse unauthorized charges within 30 to 60 days while they investigate.
Pausing instead of canceling
If you want to stop paying temporarily but may return later, ask Fubo support whether they offer a pause or suspension option. Some streaming services allow you to pause your subscription for a set period — usually 30 to 90 days — without canceling entirely. This keeps your account settings and preferences intact and avoids the need to reenter payment information if you come back.
Not all account types or regions have this option, so confirm with support whether it's available for your subscription. If it is, pausing is often easier than canceling and resubscribing later.
Canceling a family or shared plan
If you share a Fubo account with family members or roommates, canceling the subscription ends access for everyone on that plan. Before you cancel, let the other users know the date access will end. If one person wants to keep the service, that person will need to create their own separate account and subscription.
If you're a user on someone else's account and want to stop using it, you don't need to cancel the subscription — just stop logging in. The account owner controls cancellation, so contact them if you want the shared plan to end.
Frequently Asked Questions
Can I get a refund for the current month if I cancel mid-cycle?
No. Fubo does not refund charges for the current billing period, even if you cancel before the month ends. Your access continues until the end of that cycle. If you want to avoid future charges, cancel before your next billing date arrives.
What if I forgot my Fubo password and can't log in to cancel?
Use the "Forgot Password" link on the Fubo login page to reset it, then log in and cancel through your account settings. If that doesn't work, contact Fubo support by phone or chat and provide your account email and phone number. They can cancel without requiring you to log in.
How long does it take for Fubo to process a cancellation?
Cancellations requested through your account settings take effect at the end of your current billing cycle. If you cancel through support, they process it immediately, but your access still ends on your next billing date unless they manually refund the remaining balance.
Can I reactivate my Fubo account after canceling?
Yes. You can log back in with the same email and password and restart your subscription at any time. Your account settings and preferences may still be saved, though this is not may provide. You'll need to provide payment information again if it expired.
Does canceling Fubo affect any promotional pricing I had?
If you cancel and resubscribe later, promotional rates typically do not carry over. You may be offered a new promotional rate as a returning customer, but it will likely differ from your original offer. Ask support what rates are available before you resubscribe.