You can cancel DoorDash Pass through your account settings in the app or on the website, and the cancellation takes effect immediately

DoorDash Pass is a paid membership that gives you free delivery on orders over a certain amount (usually $0 for orders $15 and up). If you no longer want the subscription, you can stop it yourself without calling customer service or paying a cancellation fee. The process takes about two minutes and works the same way whether you use the mobile app or a web browser.

Your cancellation is instant — you lose access to Pass benefits right away. If you have already paid for a monthly or annual subscription, that money does not come back. However, you can restart the subscription at any time if you change your mind later.

Key Takeaways

  • Cancel DoorDash Pass through the Account or Profile menu in the app, or through your account settings on the website — no phone call needed.
  • Cancellation takes effect immediately, and you will no longer see free delivery offers on your next order.
  • You cannot get a refund for the current billing period, but you can restart the subscription later without penalty.
  • If you are charged after you cancel, contact DoorDash support through the app or website to report the error.

How to cancel on the DoorDash mobile app

Open the DoorDash app and tap the account icon in the bottom right corner. Tap "Account" or "Profile" depending on your device. Scroll down and look for "DoorDash Pass" or "Subscriptions" — the exact label varies by app version. Tap on it.

You will see your current subscription status and a button that says "Cancel Subscription" or "Manage Subscription." Tap that button. The app will ask you to confirm that you want to cancel. Tap "Yes" or "Confirm." You should see a message saying your subscription has been cancelled. Take a screenshot of this confirmation in case you need it later.

How to cancel on the DoorDash website

Go to doordash.com and log into your account. Click on your profile icon or name in the top right corner and select "Account Settings." Look for "Subscriptions" or "DoorDash Pass" in the menu on the left side. Click on it.

You will see your subscription details and a button to cancel. Click "Cancel Subscription" and confirm your choice when prompted. You should see a confirmation message on screen. Close the page or navigate away — your subscription is now cancelled.

What happens after you cancel

DoorDash Pass stops working immediately. On your next order, you will no longer see the free delivery offer, and you will pay the standard delivery fee. Any credits or promotions tied to your Pass membership end as well.

Your account itself stays active. You can still order from DoorDash without a subscription. You can restart DoorDash Pass at any time by going back to the same menu and selecting "Restart Subscription" or "Subscribe Now." There is no waiting period or penalty for restarting.

If you are charged after cancelling

DoorDash should not charge you again after you cancel, but billing errors happen. Check your bank or credit card statement to see if a charge appeared after your cancellation date. If it did, open the DoorDash app or website and go to "Help" or "Support." Select "Contact Us" and describe the charge. Include the date you cancelled and the date of the unexpected charge.

DoorDash support can see your cancellation record and will investigate. If the charge was an error, they can issue a refund. Response time is usually one to three business days. Keep screenshots of your cancellation confirmation and your bank statement showing the charge.

Reasons to keep or restart your subscription

DoorDash Pass makes sense if you order delivery more than once or twice a month. The subscription typically costs $9.99 per month or $96 per year. If you order four times a month, you save roughly $4 to $6 per order on delivery fees, which covers the cost. If you order less frequently, cancelling saves you money.

Some users cancel during months when they do not plan to order, then restart when they know they will use it. There is no penalty for doing this, and you can cancel and restart as many times as you want.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. DoorDash does not refund unused portions of your subscription. If you paid for a monthly subscription on the 1st and cancel on the 15th, you lose the remaining half-month. Annual subscriptions also do not refund partial periods.

Can I cancel through customer service instead of the app?

You can contact DoorDash support and ask them to cancel, but it is faster to do it yourself through the app or website. Support will still direct you to cancel through your account settings if possible.

What if I forgot my password and cannot log in?

Go to the DoorDash login page and click "Forgot Password." Enter your email address and follow the reset link sent to your inbox. Once you reset your password, log in and cancel through your account settings as normal.

Does cancelling my subscription delete my DoorDash account?

No. Cancelling DoorDash Pass only stops the subscription. Your account, order history, saved addresses, and payment methods stay active. You can still order from DoorDash without the subscription.

Can I cancel if I have a promotional or discounted subscription?

Yes. Promotional subscriptions cancel the same way as regular ones. You will not owe anything extra, and the cancellation takes effect immediately.