How to cancel Crunchyroll
To cancel your Crunchyroll subscription, log into your account on the Crunchyroll website or app, go to Account Settings, select Membership, and click the option to cancel your subscription. The process takes about two minutes. Your access continues until the end of your current billing period — Crunchyroll does not refund the remainder of a paid month.
The exact steps differ slightly depending on whether you subscribed through Crunchyroll's website directly, through an app store (Apple, Google Play, Amazon), or through a third-party service like Roku or PlayStation. If you subscribed through an app store or third-party platform, you may need to cancel through that service instead of through Crunchyroll itself.
Key Takeaways
- Cancellation through Crunchyroll's website or app takes about two minutes and requires only your login information.
- Your access continues until the end of your current billing cycle, so you do not lose service immediately after canceling.
- If you subscribed through an app store or third-party platform, you must cancel through that service, not through Crunchyroll directly.
- Crunchyroll does not issue refunds for unused portions of your current billing period.
- You can reactivate your subscription at any time by logging back in and selecting a plan.
Canceling through the Crunchyroll website
Open a web browser and go to crunchyroll.com. Log in with your email address and password. Click on your profile icon in the top right corner and select Account from the dropdown menu.
On the Account page, click Membership in the left sidebar. Under your current plan, you will see a Cancel Subscription button. Click it and follow the prompts to confirm. Crunchyroll will ask why you are canceling — this is optional feedback and does not affect the cancellation. After you confirm, you will receive an email confirming that your subscription has been canceled.
Canceling through the Crunchyroll mobile app
Open the Crunchyroll app on your phone or tablet. Tap the profile icon at the bottom right of the screen. Tap Account Settings, then tap Membership.
Tap Cancel Subscription and follow the prompts to confirm. The process is the same as the website version. You will receive a confirmation email once the cancellation is complete. Your access will continue through the end of your current billing period.
Canceling a subscription purchased through an app store
If you subscribed to Crunchyroll through Apple App Store, Google Play, Amazon Appstore, or another third-party platform, you must cancel through that service, not through Crunchyroll itself. Canceling only through Crunchyroll's website or app will not stop the charges from your app store.
For Apple App Store: Open Settings on your iPhone or iPad, tap your name at the top, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. For Google Play: Open the Google Play app, tap your profile icon, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. For Amazon: Go to amazon.com, open Your Account, select Memberships and Subscriptions, find Crunchyroll, and click Cancel Subscription. For Roku, PlayStation, or other platforms: Open the platform's settings or account menu, find Subscriptions or Billing, locate Crunchyroll, and select the option to cancel.
What happens after you cancel
Your subscription remains active until the end of your current billing period. If you paid for a monthly plan on the 15th of the month, your access continues through the 14th of the next month. If you paid for an annual plan, your access continues for the full year. You will not be charged again after the current period ends.
After your subscription expires, you can still log into your Crunchyroll account, but you will only be able to watch content available on the free tier, which includes ads and has limited episodes and series. If you want to reactivate a paid subscription at any time, log in and select a plan from the Membership page.
Refunds and billing questions
Crunchyroll does not issue refunds for unused portions of your subscription. If you cancel on the 1st of a month but your billing date is the 15th, you will not receive a refund for the time between cancellation and your next scheduled charge — because you have not been charged yet. If you cancel after being charged, that charge is final.
If you were charged after canceling, or if you see a charge you do not recognize, contact Crunchyroll support through the Help Center on their website. You will need your account email and the date of the charge. Response times vary, but Crunchyroll typically replies within a few business days.
Frequently Asked Questions
Can I pause my subscription instead of canceling?
Crunchyroll does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and reactivate later.
Will I lose my watchlist and saved shows if I cancel?
No. Your account, watchlist, and viewing history remain saved even after your subscription ends. When you reactivate, everything will be there. You can log in anytime to view your saved content, even on the free tier.
What if I subscribed through a third-party service and forgot which one?
Log into your Crunchyroll account on the website and go to Account Settings, then Membership. It will show your current plan and how you are paying. If it says "Managed by Apple," "Managed by Google," or similar, cancel through that service. If it shows a Crunchyroll payment method, cancel through the website.
Can I get a refund if I cancel within a few days of subscribing?
Crunchyroll's standard policy does not include refunds for any portion of a billing period. However, some payment methods or credit card companies offer their own refund windows. Contact your credit card issuer or payment service to ask about their policies.
Do I need to cancel before my free trial ends?
Yes. If you have a free trial, you must cancel before the trial period ends or you will be charged for the first month. Check your confirmation email for the exact end date of your trial.