You can cancel Amazon Prime anytime through your account settings, and your membership ends on your next billing date
Amazon Prime cancellation happens in your account, not through customer service or email. You log in, find your membership settings, and choose to cancel. The process takes about two minutes. Your access continues until the end of your current billing period — if you paid for a full year, you keep Prime until that year is up. If you cancel mid-month on a monthly plan, you have Prime through the end of that month.
Amazon does not refund the portion of your membership you have not used. If you paid $139 for an annual membership and cancel after three months, that money is gone. Monthly memberships ($14.99 per month as of this writing, though the price varies by region) work the same way — cancel on day 15 of your billing cycle, and you lose the rest of that month's payment.
Key Takeaways
- Cancel through Account Settings under "Memberships and Subscriptions," not by calling Amazon or emailing support.
- Your Prime membership continues until the end of your current billing period, whether you paid monthly or annually.
- Amazon does not refund unused portions of your membership after cancellation.
- You can reactivate Prime at any time after cancellation without penalty or waiting period.
- Canceling Prime does not affect your regular Amazon shopping account or any other Amazon services you use.
Step-by-step cancellation through a web browser
Open Amazon.com and sign into your account. Click on the account icon (usually your name or a silhouette) in the top right corner and select "Account" from the dropdown menu. Look for "Memberships and Subscriptions" — this is where all your recurring charges live, not just Prime.
Click on "Memberships and Subscriptions" and find "Amazon Prime" in the list. Click the button next to it that says "Manage Membership" or "Edit." Amazon will show you your current billing date and a button to cancel. Click "Cancel Membership" and confirm when Amazon asks if you are sure. That is the entire process. You will see a confirmation page and receive an email confirming the cancellation.
Canceling through the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap "Account." Look for "Prime Membership" or "Memberships and Subscriptions" — the exact wording changes with app updates, but it is always in the account section.
Tap "Manage Your Prime Membership" and then tap "Cancel Membership." Amazon will ask you to confirm and may show you a discount offer to keep your membership. You can ignore this and proceed with cancellation. Once confirmed, you will see a cancellation confirmation on screen and in your email.
What happens to your Prime benefits after cancellation
You keep all Prime benefits — free two-day shipping, Prime Video, Prime Music, Prime Reading, and any other perks included in your membership — until midnight on your final billing date. The day after that date, your account reverts to a regular Amazon account. You can still shop on Amazon, but you will pay shipping on may be able to access items and lose access to Prime Video and other member-only content.
Any Prime Video watchlist items you saved remain in your account, but you cannot watch them without an active Prime membership or a separate Prime Video subscription. Kindle books borrowed through Prime Reading disappear from your device when your membership ends, though books you purchased outright stay.
Reactivating Prime after cancellation
You can restart your Prime membership at any time by going back to "Memberships and Subscriptions" and clicking "Join Prime" or "Restart Your Membership." There is no waiting period, no penalty, and no special process. You will be charged immediately for a new billing cycle — either monthly or annual, depending on which plan you choose.
If you cancelled partway through a billing period and want to rejoin before that period ends, you will start a new billing cycle immediately. Amazon does not credit you for the time remaining on your old membership, and you will not get a refund for canceling early.
Why Amazon might ask you to reconsider
After you click "Cancel Membership," Amazon often displays a discount offer — usually a few months at a reduced rate or a percentage off your next year. These offers are real and can save you money if you were planning to rejoin anyway. Read the terms carefully: some offers lock you into a longer commitment, and some are one-time only.
If the offer does not appeal to you, you can ignore it and complete the cancellation. Declining an offer does not affect your ability to cancel or rejoin later at the regular price.
Canceling Prime does not affect your Amazon account or other services
Ending your Prime membership does not close your Amazon account, delete your address book, remove your payment methods, or affect any other Amazon service. Your order history stays intact. Your Alexa devices continue to work. Your Amazon Music Unlimited subscription (if you have one) is separate and unaffected. Your AWS account, if you use Amazon Web Services for work, is completely separate.
The only thing that changes is your Prime membership status and the benefits tied to it. You remain a regular Amazon customer with full access to the store.
Frequently Asked Questions
Can I get a refund if I cancel Prime early?
No. Amazon does not refund unused portions of your membership. If you paid for an annual membership and cancel after two months, you lose the remaining ten months of payment. This is why some people switch to a monthly plan if they are unsure about keeping Prime long-term.
What if I cancel by mistake?
You can reactivate Prime immediately through the same "Memberships and Subscriptions" page. There is no waiting period or reactivation fee. You will be charged for a new billing cycle starting that day, and you will have full Prime access again within minutes.
Does canceling Prime affect my Amazon credit card or other Amazon services?
No. Your Amazon credit card, Amazon Music, Alexa devices, and any other Amazon services work independently of Prime. Canceling Prime does not close these accounts or change your relationship with Amazon in any other way.
Can I cancel Prime if I am in the middle of a promotional offer?
Yes. Promotional pricing does not lock you into keeping Prime. You can cancel at any time, and your membership ends on your next billing date. You will not be charged for the following cycle, even if you were in a discounted period.
What happens to my Prime Video watchlist when I cancel?
Your watchlist stays in your account, but you cannot watch the videos without an active Prime membership or a separate Prime Video subscription. Once your Prime membership ends, those titles become unwatchable unless you rejoin Prime or pay for Prime Video separately.