Cancel most Amazon subscriptions through Your Account
Most Amazon subscriptions — including Prime, music streaming, Kindle Unlimited, and third-party services sold through Amazon — can be cancelled from the same place you manage them: the Your Account section on Amazon's website or app. You do not need to contact Amazon support or wait for a response. The cancellation takes effect immediately, though you keep access through the end of your current billing period.
The exact steps depend on what type of subscription you have, but the process is the same for all of them: find the subscription in Your Account, select it, and choose the cancel option. Amazon does not ask you to confirm multiple times or explain why you are cancelling, and there is no penalty for cancelling early.
Key Takeaways
- Log into Your Account on Amazon.com or the Amazon app, then go to Memberships and Subscriptions to see all active subscriptions in one place.
- Click or tap the subscription you want to cancel, then select the cancel option — the wording varies slightly by subscription type but the button is always visible on that page.
- Your access continues through the end of your current billing cycle, so you do not lose service immediately after cancelling.
- If you cannot find a subscription in Your Account, check your email for the original confirmation or receipt, which usually contains a direct cancellation link.
- Third-party subscriptions sold through Amazon (like magazine subscriptions or apps) may have different cancellation policies set by the seller, not Amazon.
Find all your subscriptions in one place
Amazon groups all your subscriptions — Prime, Prime Video, Music Unlimited, Kindle Unlimited, and anything else you pay for through Amazon — in a single dashboard called Memberships and Subscriptions. This is the fastest way to see what you are paying for and which ones are active.
To reach it on a computer, log into your Amazon account, go to the Account menu (usually in the top right), and look for "Memberships and Subscriptions" or "Your Subscriptions." On the Amazon app, tap the menu icon (three horizontal lines), then Account, then Memberships and Subscriptions. The page shows the subscription name, the next billing date, and the price you pay each cycle.
Cancel Amazon Prime or Prime Video
Amazon Prime and Prime Video are managed together in most cases, though you can cancel one without cancelling the other. Open Memberships and Subscriptions, find Prime or Prime Video in the list, and click or tap it. You will see a button that says "Cancel membership" or "End membership" — the exact wording varies by region and when your account was created.
After you click cancel, Amazon may show you a discount offer to keep the membership (for example, a lower price for three months). You can accept the offer or proceed with the cancellation. If you proceed, your Prime benefits stop at the end of your current billing period, but you keep any Prime Video content you have already purchased or downloaded.
Cancel Kindle Unlimited, Music Unlimited, and other Amazon services
Kindle Unlimited, Music Unlimited, and other Amazon-branded subscriptions follow the same process as Prime. Open Memberships and Subscriptions, select the subscription, and look for a cancel button. Most of these subscriptions do not offer a discount to stay, so the cancellation is usually final once you confirm.
If you have a Kindle Unlimited subscription and want to keep reading books after you cancel, remember that you lose access to the Kindle Unlimited library but keep any books you have purchased outright. Music Unlimited works the same way — you lose access to the streaming library but keep any music you have downloaded to your device while the subscription was active.
Cancel third-party subscriptions sold through Amazon
Some subscriptions — like magazine subscriptions, audiobook services, or apps — are sold through Amazon but managed by the third-party company that provides them. These appear in Memberships and Subscriptions, but the cancellation policy is set by the seller, not Amazon.
When you click on a third-party subscription, you will usually see a link that says "Manage subscription" or "Go to [Company Name]'s website." Clicking that link takes you to the seller's own website, where you cancel directly with them. Amazon does not process the cancellation. If you cannot find the link, check your email for the original confirmation from the seller — it usually contains instructions or a direct cancellation link.
What to do if you cannot find the subscription
If a subscription does not appear in Memberships and Subscriptions, it may be registered under a different Amazon account, or it may have already been cancelled. Check your email for receipts or confirmation messages from Amazon or the seller. These emails usually contain a cancellation link or instructions for managing the subscription.
If you see a charge on your credit card or bank statement but cannot find the subscription in Your Account, search your email for the charge amount or the company name. The original confirmation email often has a link to manage or cancel the subscription. If you still cannot locate it, you can contact Amazon support through Your Account — go to Contact Us and describe the charge you are seeing.
Stop recurring charges if cancellation does not work
In rare cases, a subscription continues to charge after you cancel it. This usually happens with third-party subscriptions where the seller did not process the cancellation properly. If you see a charge after cancelling, first check Memberships and Subscriptions again to confirm the subscription shows as cancelled.
If the charge continues, contact your credit card company or bank and report the unauthorized charge. Most banks can reverse a recurring charge within 60 days and can block future charges from that merchant. You can also contact Amazon support to report the issue, though your bank is usually faster at stopping the charge. Keep a copy of your cancellation confirmation and the charge receipts when you contact your bank.
Frequently Asked Questions
Do I lose access to Prime Video immediately after I cancel Prime?
No. You keep all Prime benefits, including Prime Video, through the end of your current billing cycle. If your next billing date is in two weeks, you have access for two more weeks. After that date, your membership ends and you lose access to Prime Video and all other Prime benefits.
Can I cancel Amazon Prime and keep Prime Video?
Yes. In Memberships and Subscriptions, you can cancel Prime membership while keeping a separate Prime Video subscription, or vice versa. The two are linked by default, but Amazon lets you manage them separately. The price for Prime Video alone is higher than the video benefit included with Prime.
What happens to my Kindle books if I cancel Kindle Unlimited?
Books you borrowed through Kindle Unlimited are removed from your device when the subscription ends. Books you purchased outright stay on your device and in your library. If you want to keep reading borrowed books, you must renew your subscription before the cancellation takes effect.
Can I cancel a subscription through Amazon customer service instead of online?
Yes, but it is faster to cancel online. If you contact Amazon support, they can cancel the subscription for you, but you will wait for a response. Cancelling through Memberships and Subscriptions takes seconds and is immediate. Use support only if you cannot access Your Account or if the cancel button is not working.
Will Amazon charge me again if I cancel and then reactivate a subscription later?
Yes. If you cancel a subscription and then sign up for it again later, you will be charged the full price for a new subscription. There is no grace period or discount for reactivating. Some subscriptions offer a free trial when you sign up again, but this depends on the service and your account history.