Cancel Peacock directly through your account or through your payment provider

You can cancel Peacock in two minutes by going to your account settings on the app or website and selecting the cancellation option. If you subscribed through a third party — Apple, Google Play, Amazon Prime Video Channels, or Roku — you must cancel through that service instead, not through Peacock itself. Canceling through the wrong place won't work.

Your cancellation takes effect at the end of your current billing cycle. You'll keep access to Peacock until that date, then your account will lock. Peacock does not refund the portion of your billing period you won't use after you cancel.

The timing matters: if you're mid-cycle and cancel today, you'll pay for the full month but lose access on your next billing date. There's no way around this — Peacock doesn't prorate refunds or offer pause options.

Key Takeaways

  • If you subscribed directly to Peacock, cancel through the app or website by opening account settings and selecting the cancellation option.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock itself.
  • Your access continues until the end of your current billing cycle; Peacock does not refund unused time after cancellation.
  • After cancellation, you can resubscribe at any time without penalty, and your saved shows and watchlist will still be there if you return.
  • If the cancellation button doesn't appear, you may be on a promotional plan or bundled service that requires canceling through a different provider.

How to cancel on the Peacock website

Log into your Peacock account on a web browser. Click your profile icon in the top right corner and select "Account" from the dropdown menu. Scroll down to the "Subscription" section and click "Manage Subscription." You'll see your current plan and a button labeled "Cancel Subscription" — click it.

Peacock will ask you to confirm the cancellation and may offer you a discount to stay. You can ignore this offer and proceed. After you confirm, you'll receive an email confirming that your subscription will end on your next billing date. Save this email as proof of when you canceled, in case you're charged again by mistake.

How to cancel on the Peacock app

Open the Peacock app and tap your profile icon in the bottom right corner. Select "Account" and then "Manage Subscription." Tap "Cancel Subscription" and confirm when prompted. The process is identical to the website version, and you'll receive the same confirmation email.

If you're using Peacock on a smart TV or streaming device, you may not be able to cancel directly through the app. In that case, cancel through the website instead, or cancel through your payment method if you subscribed via a third party.

How to cancel if you subscribed through a third party

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video Channels, or Roku, canceling through Peacock's website or app will not work. You must cancel through the service you used to subscribe. Peacock has no way to cancel a third-party subscription on your behalf.

Apple: Open Settings, tap your name, select "Subscriptions," find Peacock, and tap "Cancel Subscription."

Google Play: Open the Google Play app, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Peacock, and tap "Cancel subscription."

Amazon Prime Video Channels: Go to your Prime Video account, select "Manage Your Prime Video," find Peacock under "Channels," and click "Cancel Channel."

Roku: Go to your Roku account on the Roku website, select "Subscriptions," find Peacock, and click "Cancel."

What happens after you cancel

You'll keep your Peacock access until the end of your current billing period. After that date, you won't be able to watch anything on the account. Your saved shows, watchlist, and viewing history will remain in your account if you resubscribe later — Peacock stores this information indefinitely.

You can resubscribe to Peacock at any time without losing your profile or preferences. There is no penalty for canceling and returning later, and Peacock does not charge a reactivation fee. You'll simply log back in and choose a plan.

If the cancellation button doesn't appear

If you can't find the cancellation option in your account settings, you may be on a promotional plan or a plan bundled with another service. Check whether Peacock came with your cable package, phone plan, or another subscription service — if so, you'll need to cancel through that provider instead. For example, some Comcast and T-Mobile customers get Peacock included; canceling through Peacock won't work.

If you subscribed directly but still can't find the cancellation option, contact Peacock support through the app or website. They can cancel the subscription for you and confirm the end date. Response times vary, but support typically replies within one business day. Have your account email ready when you contact them.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your billing cycle. Your access continues until your next billing date, then ends. If you want to minimize unused time, cancel as close to your billing date as possible.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. You can only cancel or keep your subscription active. If you think you might return, canceling is fine — you can resubscribe whenever you want without any penalty or loss of your saved preferences.

What if I cancel but get charged again?

If you're charged after canceling, contact Peacock support immediately with your confirmation email. They can verify the cancellation date and issue a refund for any charges after that date. Keep your confirmation email as proof of when you canceled.

Do I need to cancel before switching payment methods?

No. You can update your payment method in your account settings without canceling. If you want to cancel, do that separately — updating your payment method alone will not cancel your subscription.

Can I cancel if I'm on a free trial?

Yes. If you're on a free trial, canceling before the trial ends will prevent you from being charged. You'll lose access immediately when you cancel a trial, not at the end of a billing cycle.