You can cancel Disney Plus through your account settings on any device, and the process takes about two minutes
Disney Plus lets you stop your subscription at any time without penalty. You won't get a refund for the current billing period, but your access continues until the end of that period. After that, your account closes and you lose access to all content.
The cancellation method depends on where you signed up. If you subscribed directly through Disney Plus, you cancel in your account settings. If you signed up through a third-party service like Apple, Amazon, Google Play, or Roku, you cancel through that service instead — Disney Plus cannot process the cancellation for you.
Key Takeaways
- Cancellation through Disney Plus directly takes two minutes and happens in Account Settings under Subscription.
- If you subscribed through Apple, Amazon, Google Play, or Roku, you must cancel through that service, not through Disney Plus.
- Your access continues through the end of your current billing period even after you cancel.
- You will not receive a refund for the current billing period, but you can resubscribe later without losing your profile or watchlist.
How to cancel if you subscribed directly through Disney Plus
Log into your Disney Plus account on any web browser or the Disney Plus app. Go to your Account Settings — this is usually found by clicking your profile icon in the top right corner or selecting "Account" from the menu.
Look for a section labeled "Subscription" or "Membership." Click on it and you will see your current plan and billing information. Find the button or link that says "Cancel Subscription" or "End Membership." Click it and follow the prompts. Disney Plus will ask you to confirm the cancellation and may offer you a discount to stay — you can ignore this and proceed with cancellation.
After you confirm, you will receive an email confirming the cancellation. Your account will remain active through the end of your current billing cycle. The exact date your access ends will be shown in your account settings.
How to cancel if you subscribed through a third-party service
If you signed up for Disney Plus through Apple, Amazon Prime Video, Google Play, Roku, or another third-party platform, you must cancel through that service. Disney Plus cannot process the cancellation for you, and canceling in your Disney Plus account settings will not stop the charges.
| Service | Where to Cancel |
|---|---|
| Apple (iPhone, iPad, Mac, Apple TV) | Settings > [Your Name] > Subscriptions > Disney Plus > Cancel Subscription |
| Amazon Prime Video | Your Account > Prime Video Settings > Subscriptions > Manage Your Subscriptions > Disney Plus > Cancel |
| Google Play | Play Store app > Account > Subscriptions > Disney Plus > Cancel Subscription |
| Roku | Roku home screen > Subscriptions > Disney Plus > Manage > Cancel |
After you cancel through the third-party service, you will receive a confirmation email from that service, not from Disney Plus. Your Disney Plus access will end on the same date your subscription would have renewed.
What happens after you cancel
Your account remains active until the end of your current billing period. You can continue watching all content you had access to before cancellation. Once that billing period ends, you will no longer be able to log in or watch anything.
Your profile, watchlist, and viewing history are saved for 10 months after cancellation. If you resubscribe within that time, your account will look exactly as it did when you canceled. After 10 months, Disney Plus deletes your profile data.
You can resubscribe to Disney Plus at any time. There is no waiting period, and you will not be charged for the time between cancellation and resubscription.
If you are having trouble canceling
If the cancellation button does not appear in your account settings, your subscription may have been set up through a third-party service and you did not realize it. Check your email receipts for Disney Plus charges — the sender will tell you whether the charge came from Disney Plus directly or from Apple, Amazon, Google, or another platform.
If you subscribed directly through Disney Plus and still cannot find the cancellation option, try logging out and logging back in, or try canceling from a different device or browser. If the problem persists, you can contact Disney Plus customer service through the Help section in your account settings.
If you subscribed through a third-party service and the cancellation button does not appear there, contact that service's customer support. They handle all billing and subscription changes for Disney Plus subscriptions purchased through their platform.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing period?
No. Disney Plus does not issue refunds for partial billing periods. Your access continues through the end of the period you have already paid for, but you will not receive money back for the unused time.
Can I pause my subscription instead of canceling?
Disney Plus does not offer a pause feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancellation is your only option — you can resubscribe later without penalty.
What if I cancel but still see charges on my credit card?
If you subscribed directly through Disney Plus, charges should stop after your current billing period ends. If you see a charge after that date, contact Disney Plus support. If you subscribed through a third party, contact that service — they process all billing and may take a few days to stop charges after you cancel.
Do I lose my profile and watchlist when I cancel?
No. Your profile, watchlist, and viewing history are saved for 10 months after cancellation. If you resubscribe within that time, everything will be exactly as you left it. After 10 months, Disney Plus deletes this data.
Can I cancel through Disney Plus customer service instead of doing it myself?
Disney Plus customer service can help you cancel if you are having technical problems, but they generally ask you to cancel through your account settings first. If you subscribed through a third party, customer service will direct you to cancel through that service instead.