Cancel Through Your Amazon Account Settings

Log into your Amazon account, go to Account & Lists in the top right, and select Your Account. From there, click Memberships and subscriptions. You will see a list of every active subscription tied to that account — Prime, Kindle Unlimited, Amazon Music, magazine subscriptions, and any others. Find the one you want to stop and click Cancel subscription or Edit membership depending on the subscription type.

The cancellation takes effect immediately for most subscriptions. If you paid for a full term (like an annual Prime membership), you keep access until that term ends. If you were on a monthly plan, your access stops right away, though some subscriptions give you a few days' grace period. Amazon will send a confirmation email to the address on file.

Key Takeaways

  • You cancel most Amazon subscriptions through Account & Lists > Your Account > Memberships and subscriptions, not through a separate website or phone line.
  • If you paid for a full year upfront, cancellation takes effect at the end of that year, not immediately.
  • Monthly subscriptions stop right away when you cancel, though you may have a short grace period depending on the subscription type.
  • Amazon sends a confirmation email when you cancel, and you can reactivate the same subscription later without losing your settings or history.

What Happens to Your Data and Access After Cancellation

Cancelling a subscription does not delete your account or your purchase history. Your Amazon account itself stays open. For Prime, you lose free shipping, Prime Video access, and Prime Music immediately (or at the end of your paid term). For Kindle Unlimited, books you borrowed through the program become unavailable, but books you purchased stay in your library. For Amazon Music, your playlists and preferences remain saved if you reactivate later.

If you cancel a magazine or newspaper subscription, you stop receiving new issues, but back issues you already received stay in your Kindle library. Cancelling does not refund past issues or charges that have already posted to your payment method.

Refunds and Prorated Charges

Amazon does not refund monthly subscriptions once the billing cycle has started. If you cancel on the 5th of the month and your billing date is the 1st, you have already been charged for the full month and will not receive a partial refund. However, if you cancel before your next billing date, you will not be charged again.

Annual subscriptions work differently. If you cancel a yearly Prime membership partway through, Amazon may offer a prorated refund depending on how much of the year remains and your reason for cancelling. Contact Amazon Customer Service to ask about a refund — they have discretion to issue one in some cases, though it is not may provide. The fastest way to reach them is through the Contact Us link at the bottom of any Amazon page.

Cancelling Subscriptions Purchased Through Third Parties

If you subscribed to something through an app or website that uses Amazon Appstore or Amazon Coins as the payment method, you may need to cancel through that app or website instead of through your Amazon account. Check the app's settings or account page first. If you cannot find a cancel option there, go back to your Amazon account and look under Memberships and subscriptions — Amazon sometimes lists these subscriptions too, and you can cancel from there.

If a subscription appears in your Amazon account but you do not recognize it, or if you cannot cancel it through the normal steps, contact Amazon Customer Service. Unauthorized subscriptions sometimes appear due to account sharing or accidental purchases, and Customer Service can remove them and issue a refund.

Stopping Automatic Renewals on Physical Items

Amazon also offers Subscribe & Save for physical products — things like household supplies or pet food that ship on a schedule you set. To cancel a Subscribe & Save order, go to Account & Lists > Your Account > Memberships and subscriptions, find the item, and click Cancel subscription. You will not be charged for the next shipment, but any shipment already in progress will still arrive.

If you want to pause a Subscribe & Save order instead of cancelling it entirely, you can delay the next shipment by up to one year. This keeps your subscription active without charging you until you are ready to receive the next box.

What to Do If Cancellation Does Not Work

If you click Cancel subscription and nothing happens, or if the button does not appear, try logging out and back in. Browser cache sometimes causes the page to load incorrectly. If you still cannot cancel, contact Amazon Customer Service through the Contact Us link on the Amazon website. Have your account email and the name of the subscription ready.

If you were charged after cancelling, or if a subscription reactivated without your permission, report it to Customer Service right away. Amazon can reverse the charge and investigate whether your account was compromised. If you suspect unauthorized access, change your Amazon password immediately and review your recent account activity.

Frequently Asked Questions

Can I get a refund if I cancel Prime in the middle of the year?

Amazon does not automatically refund annual Prime memberships, but you can contact Customer Service and ask. They have the authority to issue a prorated refund in some situations, though it is not may provide. Your chances are better if you cancel within a few weeks of purchase or if you have a specific reason like a service issue.

Will I lose my Prime Video watchlist if I cancel Prime?

Your watchlist and viewing history stay saved in your Amazon account. If you reactivate Prime later, everything will be there. However, you cannot watch Prime Video content while your Prime membership is inactive.

What if my subscription keeps reactivating after I cancel?

This usually means a payment method on file is still active and the subscription is set to auto-renew. Go back to Memberships and subscriptions and make sure the cancel button was clicked all the way through. If it keeps reactivating, contact Customer Service — your account may have a setting that is overriding the cancellation.

Can I cancel a subscription someone else bought for me?

If the subscription is on your account, you can cancel it through your own Memberships and subscriptions page. If it is on someone else's account and they shared it with you (like a family member's Prime membership), you cannot cancel it yourself — only the account owner can. You can stop using the shared membership, but the account owner will need to cancel it from their end.

Do I need to cancel before my free trial ends?

Yes. If you do not cancel before the trial period ends, Amazon will charge your payment method for the first paid month. Set a reminder a few days before the trial ends if you know you do not want to continue. You can cancel anytime during the trial and keep access until the trial period is over.