What you get with a Hartford Courant subscription
The Hartford Courant is Connecticut's largest newspaper and offers subscriptions through its website and customer service team. A digital subscription gives you access to articles, archives, and breaking news on courant.com and through the Courant's mobile app. Print subscriptions deliver the physical newspaper to your home on a schedule you choose — typically daily, weekends only, or weekdays only. Many readers combine both: a print subscription for home delivery plus digital access for reading on phones and tablets.
The Courant's content includes local Connecticut news, state politics, business coverage, sports, and opinion pieces. Subscribers can read unlimited articles without hitting a paywall, and digital subscribers can save articles and customize news alerts by topic or neighborhood.
Pricing and bundle options change seasonally, so the cost you see today may differ from what a new subscriber sees in three months. The Courant frequently runs promotional rates for new subscribers, particularly during fall and winter. Existing subscribers can call customer service to ask about rate adjustments when their promotional period ends.
Key Takeaways
- Digital subscriptions cost less than print but do not include the physical newspaper; print subscriptions include both print and digital access.
- You can pause or cancel your subscription online through your account settings, or by calling the Courant's customer service line.
- The Courant offers different delivery schedules for print — daily, weekends only, or weekdays only — so you pay only for the days you want.
- Promotional rates for new subscribers typically last three to six months, then the price increases to the standard rate unless you contact customer service.
- Digital access works on courant.com, the mobile app, and through email newsletters; you log in with the same account for all platforms.
How to start a subscription
Visit courant.com and look for the subscription button, usually located at the top of the page or within an article paywall. You will be asked to choose between a digital-only subscription or a print subscription (which includes digital). Select your preferred plan and enter your payment method — the Courant accepts major credit cards and debit cards.
During checkout, you will create a login account using an email address and password. Save these credentials; you will use them every time you log in on the website or app. If you choose a print subscription, you will also enter your delivery address and select which days of the week you want the newspaper delivered.
After you complete payment, your digital access begins immediately. Print delivery typically starts within three to five business days. You will receive a confirmation email with your account details and a link to manage your subscription settings.
Managing your account and making changes
Log into your account on courant.com to view your current plan, billing date, and payment method. From your account dashboard, you can update your delivery address, change your print delivery schedule (for example, switching from daily to weekends only), or add digital access to an existing print subscription.
If you want to pause your subscription temporarily — for example, during a vacation — you can do so through your account settings for a limited number of days. The Courant will not charge you during the pause period, and your subscription resumes automatically on the date you specify.
Changes to your delivery schedule or address usually take effect within one to two business days. If you need immediate help, the Courant's customer service team can make changes over the phone.
Canceling or pausing your subscription
You can cancel your subscription at any time through your online account. Log in, go to your subscription settings, and select the cancellation option. You will be asked to confirm your choice and may see a retention offer — a discounted rate to keep your subscription. You are not required to accept it.
Cancellation takes effect at the end of your current billing cycle, so you will not be charged again after that date. If you cancel mid-cycle, you will not receive a refund for unused days. Print delivery stops on your final billing date; digital access ends at the same time.
If you think you might want the newspaper again later, pausing is often easier than canceling and restarting. A pause typically lasts 30 to 90 days, depending on the Courant's current policy, and you can resume without creating a new account.
Troubleshooting common subscription issues
If you cannot log into courant.com or the app, go to the login page and select "Forgot password?" to reset your credentials. If you do not receive the reset email, check your spam folder. If the problem persists, contact customer service with your account email address.
If your print newspaper does not arrive on a day it should, check your account to confirm your delivery schedule is correct. Delivery delays sometimes happen due to weather or local carrier issues. If a delivery is missing, you can report it through your account or call customer service to request a replacement or credit.
If you see a charge you do not recognize, log into your account to check your billing date and plan. Promotional rates end and revert to standard pricing automatically, which sometimes surprises subscribers. If the charge is wrong, customer service can review your account history and adjust it if needed.
Contact information and customer service
The Hartford Courant's customer service team handles subscription questions, billing issues, delivery problems, and account changes. You can reach them by phone, email, or through the website's contact form. Phone lines are typically available during business hours, Monday through Friday.
When you contact customer service, have your account email address and the phone number associated with your subscription ready. If you are calling about a billing issue, also have your most recent invoice or credit card statement available.
The Courant also maintains a help section on its website with answers to common questions about subscriptions, login problems, and app use. This section is searchable and available 24 hours a day.
Frequently Asked Questions
Can I read the Courant on multiple devices with one subscription?
Yes. You log into courant.com and the mobile app with the same account credentials. You can read on your phone, tablet, and computer at the same time. Print subscribers have the same digital access as digital-only subscribers.
What happens if I move out of Connecticut?
Digital subscriptions work anywhere. Print subscriptions are limited to delivery areas in Connecticut and nearby regions; if you move outside the delivery zone, you can keep your digital access but will lose print delivery. Contact customer service to convert your subscription to digital-only.
Do I have to pay the promotional rate after it ends?
No. When your promotional period ends, the price increases to the standard rate unless you take action. You can call customer service to negotiate a lower rate, pause your subscription, or cancel. Many subscribers who call are offered a new promotional rate to stay.
Can I gift a subscription to someone else?
The Courant does not currently offer gift subscriptions through its website. Contact customer service to ask about options for giving a subscription as a gift; they may be able to set one up manually or provide guidance on alternatives.
How do I change my payment method?
Log into your account and go to billing settings to update your credit card or debit card information. Changes take effect on your next billing date. If you need to change your payment method before your next charge, contact customer service.