Furbo Subscription is a paid add-on to the Furbo dog camera that unlocks video recording, cloud storage, and alerts
Furbo makes a Wi-Fi pet camera. The camera itself costs money upfront, but the subscription is what lets you record video to the cloud, get motion and sound alerts on your phone, and review footage after it happens. Without a subscription, the camera streams live video only — you can watch in real time but cannot save or be notified when something occurs while you are away.
Furbo offers two subscription tiers: a monthly plan and an annual plan. The monthly plan renews every 30 days. The annual plan renews every 12 months and costs less per month if you divide the total by 12. Pricing varies slightly depending on which Furbo camera model you own, and Furbo occasionally runs promotions that reduce the first month or first year.
You set up the subscription through the Furbo mobile app after you have installed and connected the camera to your home Wi-Fi. The subscription is tied to your Furbo account, not to the camera itself, so if you replace the camera later you can keep the same subscription.
Key Takeaways
- Furbo subscription enables cloud video recording and motion or sound alerts; without it, you can only watch live video.
- Monthly and annual plans are available, with annual plans costing less per month over the full year.
- Pricing depends on your camera model and current promotions, so check the Furbo app for exact costs before you commit.
- You manage the subscription through the Furbo mobile app and can pause or cancel at any time.
- Cloud storage length and the number of cameras you can monitor on one subscription vary by plan tier.
What the subscription covers and what it does not
A Furbo subscription stores video in the cloud for a set number of days — typically 7 to 30 days depending on the plan you choose. This means if motion or sound is detected, the camera records a clip and saves it to Furbo's servers. You can then watch that clip in the app days later, even if you were not home when it happened. Without the subscription, the camera does not record anything; it only streams live.
The subscription also sends you notifications. When the camera detects motion or sound, it can alert your phone immediately so you know something is happening. You can customize which types of events trigger alerts — for example, you might turn on motion alerts but turn off sound alerts if you live on a busy street.
The subscription does not include professional monitoring or emergency response. Furbo is a camera and alert system, not a security service. You see the video and decide what to do. The subscription also does not cover the camera hardware itself — if the camera breaks, you pay to replace it separately.
Monthly versus annual plans
The monthly plan renews automatically every 30 days and can be paused or canceled at any time without penalty. This is useful if you want to try the service short-term or if you only need recording during certain months — for example, when you are away for the summer.
The annual plan renews every 12 months and costs less per month than paying monthly. For example, if the monthly plan costs $10 per month, the annual plan might cost $100 per year, which works out to about $8.33 per month. You still can cancel an annual plan, but Furbo's refund policy varies, so check the terms before you buy.
Both plans cover the same features — cloud recording, alerts, and video playback. The difference is only the billing cycle and total cost. Choose monthly if you want flexibility; choose annual if you plan to keep the subscription for a full year and want to save money.
How to set up and manage your subscription
After you install the Furbo camera and connect it to Wi-Fi, open the Furbo mobile app on your phone. The app will prompt you to set up a subscription. You choose between monthly and annual, enter your payment method (usually a credit or debit card), and confirm. The subscription activates immediately, and the camera begins recording and sending alerts.
You can change your subscription at any time through the app settings. If you want to pause the subscription temporarily, you can do that without canceling — the subscription will resume on the date you choose. If you want to cancel, you can do that in the app as well. Furbo does not require you to call or email to make changes.
Your subscription is tied to your Furbo account email address, not to the camera hardware. If you buy a new Furbo camera later, you can log into the same account and the subscription will work on the new camera. If you sell or give away your camera, you can cancel the subscription or keep it and add a new camera to your account.
Pricing and what affects the cost
Furbo subscription pricing is not fixed. The cost depends on which camera model you own — newer or more advanced models may have different pricing than older ones. Pricing also varies by region and changes over time as Furbo adjusts its plans.
Furbo frequently runs promotions, especially for first-time subscribers. You might see a discount on the first month or first year, or a free trial period. These promotions appear in the app when you go to set up a subscription, so you will see the current offer before you pay.
To find out the exact price for your camera and region, open the Furbo app, go to the subscription section, and look at the available plans. You will see the monthly cost and the annual cost side by side. This is the most reliable way to know what you will pay.
What happens if you cancel or pause
If you cancel your subscription, the camera stops recording to the cloud immediately. Any video already stored in the cloud remains there until the storage period expires (usually 7 to 30 days), and then it is deleted. You can still watch live video from the camera, but you will not receive alerts and new video will not be saved.
If you pause the subscription instead of canceling, the camera stops recording but your account remains active. You can resume the subscription on a date you choose, and recording will start again. Pausing is useful if you are traveling and do not need the camera for a few weeks, or if you want to take a break without fully canceling.
If you cancel and then want to resubscribe later, you can do that through the app at any time. Furbo may offer a promotion to returning customers, though this is not may provide. Your old video will be gone, but your account and camera settings will still be there.
Multiple cameras and family sharing
If you own more than one Furbo camera, you can add all of them to the same account. Some subscription plans cover multiple cameras under one subscription, while others charge per camera. Check the plan details in the app to see how many cameras your subscription covers.
You can share access to your cameras with family members through the Furbo app. Each person you invite can view live video and recorded clips, and they will also receive alerts if you set it up that way. Sharing does not require a separate subscription — it uses the same subscription you already pay for.
Frequently Asked Questions
Can I use the Furbo camera without a subscription?
Yes. Without a subscription, you can watch live video from the camera on your phone whenever you want. You just cannot record video to the cloud, receive alerts, or watch clips after they happen. The camera itself works fine; the subscription is only for recording and notifications.
What happens to my video if I cancel the subscription?
Video already stored in the cloud stays there for the remainder of the storage period (usually 7 to 30 days), then is deleted. If you cancel and resubscribe later, that old video will be gone. New video will only be recorded after you resubscribe.
Can I pause my subscription instead of canceling?
Yes. Pausing stops recording but keeps your account active. You choose when to resume, and recording starts again on that date. This is useful if you only need the camera part of the year or want a temporary break.
Do I need a separate subscription for each camera?
It depends on your plan. Some Furbo subscription tiers cover multiple cameras under one subscription, while others charge per camera. Check the plan details in the app to see how many cameras are included with the plan you are considering.
Can I share my subscription with family members?
Yes. You can invite family members to view your cameras through the app, and they will see live video and recorded clips. They can also receive alerts. Sharing uses the same subscription you pay for — no additional cost.