What the Dallas Morning News subscription includes
The Dallas Morning News offers a digital subscription that gives you access to news, sports, and opinion coverage on their website and mobile app. The subscription removes the paywall that blocks most articles after you've read a few each month, and it includes archives of past reporting. Print delivery is also available in some areas, either as a standalone option or bundled with digital access.
The exact content you receive depends on which subscription tier you choose. A basic digital subscription covers all online articles and the mobile app. A print-plus-digital bundle adds the physical newspaper to your door on days it publishes. Some promotional offers bundle both for a limited time at a reduced rate.
Your subscription account also gives you access to newsletters — you can choose which ones to receive, from breaking news alerts to sports recaps to opinion columns. You manage these preferences in your account settings after you subscribe.
Key Takeaways
- A Dallas Morning News digital subscription removes the article paywall and gives you access to the full website and mobile app.
- Print delivery is available in select areas and can be added to a digital subscription or purchased separately.
- Subscription prices vary based on how long you commit — monthly plans cost more per month than annual plans.
- You can pause or cancel your subscription at any time through your account settings without calling customer service.
- The Dallas Morning News frequently offers promotional rates for new subscribers, especially during holidays or news events.
How to start a digital subscription
Go to the Dallas Morning News website and look for a "Subscribe" button, usually at the top of the page or in the menu. Click it and you'll be taken to a page showing available subscription options with their prices. Choose the plan that fits your needs — monthly or annual, digital only or print-plus-digital — and click to proceed.
You'll be asked to create an account with your email address and a password. Enter your payment information (credit card, debit card, or PayPal). Review the billing details and confirm your order. You should receive a confirmation email within a few minutes, and your subscription will be active immediately.
If you already have a Dallas Morning News account from a previous subscription or from signing up for newsletters, you can log in instead of creating a new account. This links your new subscription to your existing profile.
Adding or switching to print delivery
If you have a digital-only subscription and want to add print delivery, log into your account and go to your subscription settings. Look for an option to upgrade or modify your plan. You'll see the option to add print delivery and the additional cost per week or month. Confirm the change and your billing will update on your next billing cycle.
Print delivery is not available everywhere in the Dallas area. When you try to add it, the system will show you whether delivery is available at your address. If it's not available, you'll see that message before you're charged.
If you want to switch from print-only to print-plus-digital, the process is the same — go to your subscription settings and select the bundle option. You won't lose any of your remaining print days; the system will adjust your billing to reflect the new plan.
Managing your subscription and payment method
Log into your Dallas Morning News account to see your current subscription status, billing date, and payment method. Your account dashboard shows when your next charge is due and what you're paying for. From this same page, you can update your credit card, change your billing address, or modify which newsletters you receive.
If your payment method is expiring or you need to update it, do so before your next billing date to avoid a failed charge. The system will send you a reminder email a few days before you're billed, and that email usually includes a link to update your payment information if needed.
You can also use your account settings to temporarily pause your subscription for up to three months without canceling it entirely. This is useful if you're traveling or want a break. When you're ready to resume, your subscription picks up where it left off.
Pausing or canceling your subscription
To pause your subscription, log into your account, go to subscription settings, and look for a "Pause subscription" or "Manage subscription" option. You'll be asked how long you want to pause — usually up to three months. Your billing will stop during the pause, and you'll lose access to the paywall-free articles. When the pause ends, your subscription resumes automatically.
To cancel completely, go to the same subscription settings page and select "Cancel subscription." The Dallas Morning News will ask why you're canceling and may offer you a discounted rate to stay. If you proceed with cancellation, your access ends on your next billing date, and you won't be charged again. You can resubscribe at any time.
You do not need to call customer service to pause or cancel. The online process takes a few minutes and is final once you confirm. If you have trouble accessing your account or the settings page won't load, you can contact the Dallas Morning News customer service team through their website for help.
Promotional offers and discounts
The Dallas Morning News regularly runs promotional pricing for new subscribers. These offers typically give you the first month or first few months at a reduced rate, then switch to the regular price. The promotional rate is clearly stated before you complete your purchase, including when the regular price takes effect.
Promotional offers change frequently and may vary based on what device you're using to subscribe (web versus app) or what time of year it is. If you see an offer advertised but don't see it when you go to subscribe, it may have ended or may not be available in your area.
Some promotions are only available to people who have never subscribed before. If you've had a subscription in the past, even if you canceled it, you may not be may be able to access for the new-subscriber rate. The system will show you what rate you may have access to for based on your account history.
Troubleshooting common subscription problems
If you're still seeing the paywall after you've subscribed, try logging out completely and logging back in. Clear your browser's cache and cookies, then reload the page. If you're using the mobile app, try closing the app completely and reopening it. Sometimes the app needs to refresh your subscription status.
If you're being charged but can't access articles, your subscription may not have activated yet. Check your confirmation email to see if there's a link you need to click to activate it. If the email says your subscription is active, wait a few hours — sometimes there's a delay between payment processing and access being granted.
If you're charged twice in one billing cycle or charged after you canceled, contact the Dallas Morning News customer service team through their website. They can review your account history and issue a refund if there was an error. Keep your confirmation emails and billing statements as proof of what you were charged.
Frequently Asked Questions
Can I share my subscription with family members?
The Dallas Morning News subscription is for personal use by the account holder. Sharing login credentials with others violates the terms of service and can result in your account being suspended. If multiple people in your household want access, each person needs their own subscription.
What happens to my subscription if I move out of the Dallas area?
Your digital subscription remains active no matter where you move — you can read the Dallas Morning News from anywhere. If you had print delivery, it will stop when you move outside the delivery area, but your digital access continues. Contact customer service if you want to remove print delivery and keep digital only.
Can I get a refund if I subscribed by mistake?
Refund policies vary depending on how long ago you subscribed and whether you've used the service. Contact customer service through the Dallas Morning News website with your order details. They'll review your account and let you know what options are available — usually a refund for the first few days if you haven't used it much.
Do I need a subscription to read some articles?
The Dallas Morning News allows non-subscribers to read a limited number of articles per month before the paywall appears. Once you hit that limit, you'll need a subscription to read more. Subscribing removes that limit entirely.
How do I contact customer service if I have billing questions?
Visit the Dallas Morning News website and look for a "Contact us" or "Customer service" link, usually at the bottom of the page. You can submit a message through their form, and they'll respond within one business day. Some issues can also be resolved through your account settings without contacting them directly.