How to cancel Crunchyroll

To cancel your Crunchyroll subscription, log into your account on the Crunchyroll website or app, go to Account Settings, select Subscription, and click the option to cancel. The cancellation takes effect at the end of your current billing cycle — you keep access until that date, then your account reverts to free tier (if available in your region) or loses streaming access entirely.

The exact steps depend on whether you subscribed directly through Crunchyroll or through a third-party platform like Apple, Google Play, Amazon Prime Video, or PlayStation. If you subscribed through one of those platforms, you must cancel through that platform, not through Crunchyroll itself, or the subscription will renew on schedule.

Cancellation is permanent once processed. You can resubscribe later, but you will start fresh — saved watch history and preferences may or may not carry over depending on how long your account remains inactive.

Key Takeaways

  • Direct Crunchyroll subscriptions cancel through your Account Settings on the website or app; third-party subscriptions (Apple, Google Play, Amazon, PlayStation) must be canceled through that platform instead.
  • Your access continues through the end of your current billing period, so you do not lose service immediately upon cancellation.
  • Cancellation is final and cannot be undone retroactively, though you can resubscribe at any time.
  • If you cancel before your renewal date, you will not be charged again, but if you cancel after renewal, the charge has already posted and refunds depend on your payment method's policies.

Canceling a direct Crunchyroll subscription

Log into Crunchyroll on a web browser or open the mobile app. Tap or click the profile icon in the top right corner, then select Account Settings. Look for the Subscription section — this is where you see your current plan, renewal date, and payment method.

Click or tap the option labeled Cancel Subscription (the exact wording varies slightly by region and app version). Crunchyroll will ask you to confirm and may offer a discount to stay subscribed. If you proceed, the cancellation is recorded immediately, but your service does not stop until your billing cycle ends. You will receive a confirmation email with your final access date.

If you cannot find the cancellation option in Account Settings, try looking under Billing or Payment Method. On the mobile app, you may need to switch to the web version to see all options.

Canceling through Apple, Google Play, Amazon, or PlayStation

If you subscribed through your phone's app store or a connected service, Crunchyroll cannot process the cancellation for you. You must cancel through the platform where you paid.

Apple (iPhone or iPad): Open Settings, tap your name at the top, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. Google Play (Android): Open Google Play, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. Amazon Prime Video: Log into your Prime Video account on a web browser, go to Account, select Memberships and Subscriptions, find Crunchyroll, and click Cancel. PlayStation: Go to your PlayStation Network account settings, select Services, find Crunchyroll, and choose Cancel Subscription.

Cancellation through these platforms typically takes effect within 24 hours, though you may see a delay before the charge stops appearing on your next billing date. Keep your confirmation email or screenshot as proof in case a charge posts after you cancel.

What happens after you cancel

You retain full access to Crunchyroll until 11:59 p.m. on your final billing date. After that, your account either converts to the free tier (which offers limited, ad-supported content in most regions) or loses streaming access entirely, depending on where you live and what free tier Crunchyroll offers in your country.

Your watch history, saved shows, and account settings remain stored for a period of time. If you resubscribe within a few months, you may see your previous data intact. However, Crunchyroll does not may provide how long inactive accounts retain this information, so do not rely on it being there if you cancel for an extended period.

You will not receive reminder emails or notifications before your subscription ends. Mark your calendar if you want to know the exact date your access stops.

Refunds and billing after cancellation

Crunchyroll does not refund charges that have already posted to your payment method. If your renewal date has passed and you were charged, that money is gone unless your credit card company or payment platform has its own refund policy. Contact your bank or payment provider if you believe a charge was unauthorized or made in error.

If you cancel before your renewal date, you will not be charged again. Your next billing cycle simply will not occur. However, if you cancel after your renewal date but before you realize you were charged, most payment methods allow you to dispute the charge within 30 to 60 days — contact your bank or card issuer directly.

Some regions have consumer protection laws that allow refunds within a certain window after purchase. Check your local regulations or your payment method's terms if you believe you are may have access to to a refund.

Resubscribing after cancellation

You can resubscribe to Crunchyroll at any time by logging back into your account and selecting a plan. Pricing may have changed since you canceled, and promotional rates (if any) may no longer be available. Your account will be treated as a new subscription for billing purposes, even though your account itself still exists.

If you canceled through a third-party platform, you must resubscribe through that same platform to maintain the connection. Resubscribing directly through Crunchyroll after canceling through Apple, Google Play, or Amazon will create a separate subscription and may result in duplicate charges if you are not careful.

Frequently Asked Questions

Can I get a refund if I just canceled?

No, Crunchyroll does not issue refunds for charges that have already posted. If you were charged within the last few days and your region has consumer protection laws allowing refunds, contact your bank or payment provider. Otherwise, the charge is final.

Will I lose my watch history if I cancel?

Your watch history and saved shows remain on your account for a period of time after cancellation. If you resubscribe within a few months, you will likely see your data intact. Crunchyroll does not specify how long inactive accounts are kept, so there is no may provide if you stay canceled for a year or longer.

What if I canceled through the app but I am still being charged?

If you subscribed through Apple, Google Play, Amazon, or PlayStation, you must cancel through that platform, not through the Crunchyroll app itself. Check your phone's app store settings or your Amazon or PlayStation account to find and cancel the actual subscription. Canceling only in the Crunchyroll app does not stop the charge.

Can I pause my subscription instead of canceling?

Crunchyroll does not offer a pause or freeze option. Your only choices are to keep the subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later.

When does my access end after I cancel?

Your access continues through the end of your current billing cycle. If your renewal date is January 15, and you cancel on January 5, you keep access through January 14 at 11:59 p.m. Your confirmation email will show the exact final date.