How to Cancel Crunchyroll
To cancel Crunchyroll, log into your account on the website or app, go to Account Settings, select Membership, and choose Cancel Membership. Crunchyroll will ask you to confirm the cancellation and may offer a discount to keep you subscribed — you can decline and proceed. Your access ends at the end of your current billing cycle, not immediately. You will receive a confirmation email with your cancellation date.
If you subscribed through a third-party platform — Apple App Store, Google Play, Amazon Prime Video, or PlayStation — you must cancel through that platform instead, not through Crunchyroll directly. Canceling on Crunchyroll's website will not stop charges from your original payment method. Each platform has its own cancellation process, and Crunchyroll cannot process the cancellation for you.
Key Takeaways
- Cancellation through Crunchyroll's website or app takes effect at the end of your current billing cycle, not right away.
- If you subscribed through Apple, Google, Amazon, or PlayStation, you must cancel through that platform, not through Crunchyroll.
- You will receive a confirmation email showing your final access date.
- Crunchyroll may offer a discount code during cancellation, but you are not required to accept it.
- After cancellation, you can still watch content you downloaded offline until your subscription ends.
Canceling a Direct Crunchyroll Subscription
Open Crunchyroll on a web browser or the mobile app and sign in to your account. On the website, click your profile icon in the top right corner and select Account. On the app, tap the menu icon (three horizontal lines) and go to Account Settings. Look for the Membership or Subscription section.
Click or tap Cancel Membership. Crunchyroll will show you a summary of your plan and ask you to confirm. You may see a retention offer — a discount code or free month to stay subscribed. You can use it or ignore it and proceed with cancellation. After you confirm, your subscription will end on the date shown in your confirmation email, which is the last day of your current billing period.
Canceling Through Third-Party Platforms
If you pay for Crunchyroll through Apple App Store, Google Play, Amazon Prime Video, or PlayStation Network, you cannot cancel through Crunchyroll itself. You must cancel through the platform where you subscribed.
| Platform | How to Cancel |
|---|---|
| Apple App Store (iPhone, iPad, Mac) | Open Settings, tap your name, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. |
| Google Play (Android) | Open Google Play, tap your profile icon, select Payments and Subscriptions, tap Subscriptions, select Crunchyroll, and tap Cancel Subscription. |
| Amazon Prime Video | Go to Your Account, select Prime Video Settings, choose Manage Prime Video Channels, find Crunchyroll, and select Cancel Channel. |
| PlayStation Network | Go to your Profile, select Account, choose Subscriptions, find Crunchyroll, and select Unsubscribe. |
After you cancel through the third-party platform, Crunchyroll will receive notification of the cancellation within one to two billing cycles. Your access will end on the date that platform shows, not necessarily the date Crunchyroll's website displays. Keep your confirmation from the platform as proof of cancellation.
What Happens After You Cancel
Your Crunchyroll account remains active until the end of your current billing cycle. You can continue watching all content your subscription level includes until that date. After your subscription ends, you lose access to the full catalog, but you can still watch any episodes or movies you downloaded for offline viewing.
If you reactivate your subscription later, your watchlist, ratings, and viewing history remain saved to your account. You do not lose this information by canceling. Crunchyroll does not delete inactive accounts after a set period, so you can return months or years later and pick up where you left off.
If You Are Charged After Cancellation
If you see a charge after your cancellation date has passed, contact Crunchyroll support through the Help Center on their website. Provide your confirmation email showing the cancellation date. If you canceled through a third-party platform, contact that platform's support instead — they handle the billing.
Charges sometimes appear if the cancellation did not process correctly on the platform's end, or if you have multiple subscriptions (for example, one through the app and one through the website). Support can identify which subscription is still active and cancel it, or issue a refund if you were charged in error.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
No. Crunchyroll does not issue refunds for partial months. Your subscription continues until the end of your current billing cycle, and you retain full access during that time. If you were charged twice in one month, contact support with proof of both charges.
What if I cancel but still see charges?
Check which platform you subscribed through. If you canceled on Crunchyroll's website but subscribed through Apple or Google, the charge will continue because you did not cancel on the correct platform. Cancel through the platform where you originally signed up, and the charges will stop at your next billing date.
Will I lose my watchlist and history if I cancel?
No. Your account, watchlist, ratings, and viewing history stay saved even after your subscription ends. If you resubscribe later, everything is still there. You only lose access to watch new content while your subscription is inactive.
Can I cancel and resubscribe to get a promotional rate?
Crunchyroll sometimes offers discounts to returning subscribers, but this is not may provide. Canceling does not automatically unlock a new-subscriber promotion. If you see a promotional offer when you try to resubscribe, you can take it, but there is no way to force one to appear.
How long does it take for cancellation to go through?
Cancellation is immediate when you confirm it on Crunchyroll's website or your third-party platform. Your access ends at the end of your current billing cycle, which is shown in your confirmation email. You will not be charged again after that date.