Cleguardians TV is a streaming service for people who are blind or have low vision
Cleguardians TV is a subscription streaming platform designed specifically for people who are blind or have low vision. The service provides audio description — a narrated track that explains what is happening on screen — for movies, TV shows, documentaries, and other video content. You watch through a web browser or mobile app, and the audio description plays alongside the regular dialogue and sound.
The service is not free, but it costs less than most mainstream streaming platforms. You pay a monthly or annual subscription fee to access their library. The exact price varies depending on your location and whether you choose monthly or yearly billing, so you will need to check their website for current rates in your country or region.
Cleguardians TV is run by a nonprofit organization focused on making entertainment accessible. They add new titles regularly, though the library is smaller than services like Netflix or Amazon Prime. The content skews toward independent films, documentaries, and international productions, though they do carry some mainstream releases.
Key Takeaways
- Cleguardians TV provides audio description for all content, so you hear what is happening on screen in addition to dialogue and sound.
- You need a paid subscription to watch, with pricing that varies by region and billing cycle — check their website for your current rates.
- The library includes documentaries, independent films, and international productions, with new titles added regularly.
- You can watch on a web browser or download their mobile app for iOS or Android devices.
- The service is run by a nonprofit organization, so subscription fees support accessibility work rather than shareholder returns.
What content is available and how often it updates
Cleguardians TV carries documentaries, feature films, short films, and some television series. The library includes work from independent filmmakers, international productions, and some licensed mainstream content. They do not carry live sports or breaking news, and their catalog is much smaller than commercial streaming services.
New titles are added on a regular schedule — typically several per month — but the exact frequency and number depend on licensing agreements and production capacity. You can see upcoming releases on their website or app. If you are looking for a specific title, you can search their library or contact their support team to ask whether they plan to add it.
How to set up your account and start watching
To watch Cleguardians TV, you first create an account on their website. You will provide an email address, create a password, and choose your subscription plan (monthly or annual). You then enter payment information — they accept credit cards and some regions support other payment methods.
Once your payment is processed, you can log in and start watching immediately. On a computer, you watch through their website in any web browser. On a phone or tablet, download the Cleguardians TV app from the Apple App Store or Google Play Store, then log in with your account credentials. The audio description is built into every title, so there is no separate step to turn it on.
If you have trouble logging in or the app does not work on your device, contact their support team through the website. They can tell you which devices and browsers are supported and help troubleshoot connection issues.
Subscription pricing and billing
Cleguardians TV offers both monthly and annual subscription options. Monthly subscriptions renew automatically each month, and annual subscriptions renew each year. The exact price depends on your country or region, so you will see the rate for your location when you create an account.
Your payment method is charged on the same day each month or year, depending on which plan you chose. You can update your payment information or cancel your subscription at any time through your account settings. If you cancel, your access ends at the end of your current billing period — you do not get a refund for unused time.
Some regions offer discounted rates for students, seniors, or people with low income. Check the pricing page during signup to see whether a discount applies to you. You will need to verify your status with documentation if you claim a discount.
Audio description and accessibility features
Every title on Cleguardians TV includes audio description as the default audio track. You do not have to search for it or turn it on — when you press play, you hear the described version. The audio description is recorded by professional narrators and explains action, scene changes, text on screen, and other visual information that dialogue alone would not convey.
The service also supports captions for the dialogue and narration. Captions are turned on by default in most browsers and apps, but you can toggle them off in your playback settings if you prefer. If captions are not appearing, check your device settings or contact support.
If you use a screen reader on your computer or phone, Cleguardians TV's website and app are designed to work with common screen readers like NVDA, JAWS, and VoiceOver. If you encounter a page or button that is not readable, report it to their support team so they can fix it.
Canceling your subscription
To cancel Cleguardians TV, log into your account on their website and go to your account settings or subscription management page. Look for a "Cancel Subscription" or "Manage Billing" option. Click it and follow the prompts to confirm cancellation.
Your access ends at the end of your current billing period. If you cancel on the 15th of the month and your billing date is the 20th, you can still watch until the 20th. After that date, you will not be able to log in unless you resubscribe.
If you cannot find the cancellation option or the website is not working, email their support team with your account email address and ask them to cancel for you. Keep a record of the cancellation confirmation in case there are billing questions later.
Troubleshooting common problems
If the audio description is not playing, first check that your device volume is turned up and that you have not muted the app. Then close the app or browser tab completely and open it again. If audio description still does not play, try a different title to see whether the problem is with one video or all of them.
If you cannot log in, make sure you are using the correct email address and password. If you forget your password, use the "Forgot Password" link on the login page to reset it. Check your email (including spam folder) for the reset link. If you still cannot log in after resetting your password, contact support with your account email address.
If the app crashes or the website is very slow, try these steps in order: restart your device, clear your browser cache or app cache, check that your internet connection is stable, and try a different browser or device if you have one available. If the problem persists, contact support and let them know which device and browser you are using.
Frequently Asked Questions
Can I watch Cleguardians TV offline or download videos?
Cleguardians TV does not currently support offline viewing or downloads. You must have an active internet connection to stream. If you have a slow or unreliable connection, try lowering the video quality in your playback settings to reduce buffering.
Is there a free trial?
Cleguardians TV does not offer a free trial period. You pay for your subscription starting with your first month or year. Some regions may run promotional offers, so check their website or contact support to ask whether a discount is currently available.
Can I share my account with family members?
Cleguardians TV's terms of service state that each subscription is for personal use only. Sharing your login credentials with others violates the terms. If multiple people in your household want to watch, each person should have their own subscription.
What happens if I do not use my account for a long time?
Your subscription will continue to renew and charge your payment method each month or year, even if you do not watch anything. If you are not using the service, cancel your subscription to stop the charges. You can always resubscribe later if you want to watch again.
Does Cleguardians TV work outside my country?
Availability and pricing vary by country due to licensing agreements. Some regions have full access, while others have limited libraries or are not served at all. Check their website to see whether the service is available in your location.