How to cancel an Amazon subscription

To cancel an Amazon subscription, go to your Amazon account, select Returns, Orders & Settings from the menu, then click Memberships and Subscriptions. Find the subscription you want to cancel, click Manage Subscription, and select Cancel Subscription. Amazon will ask you to confirm and may offer you a discount to stay — you can decline and proceed with cancellation. The cancellation takes effect immediately, though you keep access until your current billing period ends.

The exact steps vary slightly depending on whether you're using a phone, tablet, or computer, but the Memberships and Subscriptions page is the same on all devices. If you subscribed through a third-party app or service rather than directly through Amazon, you may need to cancel through that app instead — Amazon's system won't show subscriptions managed elsewhere.

Key Takeaways

  • You cancel most Amazon subscriptions through your account settings under Memberships and Subscriptions, not by contacting customer service.
  • Cancellation takes effect right away, but you keep access through the end of your current billing cycle.
  • If you subscribed through an app or third-party service, you must cancel through that same service, not through Amazon's website.
  • Amazon often offers a discount code when you try to cancel — you can accept it or decline and proceed with cancellation.
  • Cancelling a subscription does not affect your Amazon Prime membership or other separate subscriptions you may have.

Where to find your subscriptions on different devices

On a computer, log into your Amazon account, hover over Account & Lists in the top right, and select Your Account. Scroll down and click Memberships and Subscriptions. This page shows every active subscription tied to your account.

On a phone or tablet using the Amazon app, tap the menu icon (three horizontal lines) at the bottom right, scroll to Your Account, and tap Memberships and Subscriptions. The layout is the same as on a computer, just formatted for a smaller screen.

If you use a web browser on your phone instead of the app, follow the computer steps above — the website works the same way on any device.

What happens after you cancel

When you cancel, Amazon stops charging you immediately. However, you keep access to the subscription's benefits until your current billing period ends. For example, if you're charged on the 15th of each month and you cancel on the 20th, you can still use the subscription until the 15th of the next month. After that date, your access stops.

You will receive a confirmation email from Amazon showing the cancellation date and when your access ends. Keep this email in case you need to reference it later. If you were charged for a subscription you didn't authorize, you can request a refund through your account or by contacting Amazon customer service.

Subscriptions managed through third-party apps

Some subscriptions are sold through apps or services that partner with Amazon rather than through Amazon directly. Common examples include magazine subscriptions, audiobook services, or streaming apps available through the Amazon Appstore. If you subscribed through one of these apps, cancelling through your Amazon account won't work — you have to cancel within the app itself.

To find out where you subscribed, check your confirmation email or look at your billing history. The email will show whether the charge came from Amazon or from the third-party service. If it came from the third party, open that app, go to your account settings, and look for a subscriptions or billing section there.

If you can't find your subscription

If you remember paying for a subscription but don't see it on your Memberships and Subscriptions page, it may have already been cancelled, or it may be managed through a different account. Check whether you used a different email address or payment method to set up that subscription — Amazon subscriptions are tied to the account they were purchased under.

If you see a charge on your credit card or bank statement from Amazon but no matching subscription in your account, contact Amazon customer service. Provide them with the charge date and amount, and they can look up what the charge was for and help you cancel it if needed.

Cancelling Amazon Prime versus other subscriptions

Amazon Prime is a separate membership from other Amazon subscriptions like Kindle Unlimited or Prime Video add-ons. Cancelling a different subscription does not cancel Prime, and vice versa. If you want to cancel Prime itself, you follow the same steps — go to Memberships and Subscriptions and select Manage Membership next to Prime.

Prime includes several services bundled together: free shipping, Prime Video, Prime Music, and Prime Reading. You cannot cancel individual parts of Prime — you either keep the whole membership or cancel it. However, you can add paid add-ons to Prime (like premium channels) and cancel those separately without affecting your Prime membership.

Reactivating a cancelled subscription

If you cancel a subscription and later change your mind, you can reactivate it through the same Memberships and Subscriptions page. Look for the cancelled subscription in your list — it will show as inactive — and click Reactivate. You'll be charged starting with your next billing cycle.

Some subscriptions offer a discount if you reactivate within a certain time frame, though this varies by subscription type. When you reactivate, Amazon will show you any current offers before you confirm.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. You keep access through the end of your current billing period, but Amazon does not refund the portion of the month you don't use. If you were charged for a subscription you didn't authorize, you can request a refund by contacting Amazon customer service with proof of the unauthorized charge.

Can I cancel a subscription without logging into my account?

No. You must log into your Amazon account to access your subscriptions and cancel them. If you've forgotten your password, use the "Forgot your password?" link on the Amazon login page to reset it before you proceed.

What if Amazon won't let me cancel?

Amazon subscriptions can almost always be cancelled through your account. If the cancel button is missing or grayed out, the subscription may already be inactive, or it may be managed through a third-party app. Check your confirmation email to see where you subscribed, or contact Amazon customer service with your subscription details.

Do I need to contact customer service to cancel?

No. You can cancel any Amazon subscription through your account settings without calling or emailing. Customer service is only necessary if you can't find your subscription, need a refund, or believe you were charged without authorization.