How to cancel Starz through your account settings

You can cancel Starz directly through your account on the Starz website or mobile app. Log in with your email and password, go to Account Settings, and look for a Subscription or Billing section. You should see an option to manage or cancel your subscription. Click it, and Starz will ask you to confirm the cancellation and may offer a discount to stay — you can decline and proceed.

The cancellation takes effect at the end of your current billing cycle, not immediately. If you paid for a monthly subscription and cancel on the 15th of the month, you keep access until the end of that month. If you paid for an annual plan, you keep access until your annual renewal date. Starz will send you a confirmation email with your cancellation date.

If you cannot find the cancellation option in your account settings, contact Starz customer service through their website. They can cancel the subscription for you over the phone or through chat and will confirm the end date in writing.

Key Takeaways

  • You can cancel Starz through Account Settings on the website or app by finding your Subscription or Billing section and selecting the cancellation option.
  • Cancellation takes effect at the end of your current billing cycle, so you keep access until your next renewal date.
  • Starz will send you a confirmation email with the exact date your access ends.
  • If you subscribed through a third-party platform like Apple, Amazon, or Google Play, you must cancel through that platform instead of the Starz website.
  • You will not receive a refund for the current billing period, but you can resubscribe at any time.

Canceling a subscription purchased through Apple, Amazon, or Google Play

If you signed up for Starz through Apple (iTunes), Amazon Prime Video Channels, Google Play, or another third-party platform, you cannot cancel through the Starz website. Instead, you must cancel through the platform where you made the purchase.

For Apple: Open the App Store or go to your Apple ID settings, find Subscriptions, locate Starz, and tap Cancel Subscription. For Amazon Prime Video: Go to Your Account, select Prime Video Settings, find Manage Your Prime Video Channels, select Starz, and choose Cancel Channel. For Google Play: Open Google Play, go to Subscriptions, select Starz, and tap Cancel Subscription. Each platform will confirm the cancellation and tell you when access ends.

The cancellation date depends on your billing cycle with that platform, not with Starz. If you are unsure which platform you used to subscribe, check your credit card or bank statement for the charge — it will show Apple, Amazon, Google, or Starz directly.

What happens after you cancel

Once your cancellation takes effect on the end date shown in your confirmation email, you will no longer be able to stream Starz content. Your account will remain in the system, and you can resubscribe at any time without creating a new account — your watchlist and viewing history will still be there.

Starz does not issue refunds for the current billing period. If you cancel mid-month on an annual plan, you do not receive a prorated refund for the unused time. However, you can resubscribe immediately if you change your mind, and the new subscription will begin right away.

If you want to pause instead of cancel

Starz does not offer a pause or suspension feature. Your only options are to keep your subscription active or cancel it. If you think you might return in a few months, canceling and resubscribing later is the same as pausing — you will not lose your account or history.

Some third-party platforms like Amazon Prime Video Channels do allow you to pause a channel subscription for a set period before it automatically resumes. Check your platform's settings to see if this option is available for your Starz subscription.

Troubleshooting cancellation problems

If the cancellation button does not appear in your account settings, you may be logged into the wrong account. Log out completely and log back in with the email address you used to create the subscription. If you still cannot find it, try using a different web browser or clearing your browser cache.

If you subscribed through a third-party platform and the Starz app is asking you to cancel through the app instead of the platform, ignore that message. You must cancel through the platform where you paid. Attempting to cancel through the Starz app when you subscribed through Amazon or Apple will not work.

If you have already canceled but are still being charged, contact Starz customer service immediately with your confirmation email and the date of the unwanted charge. They can investigate and issue a refund if the charge occurred after your cancellation date.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Starz does not issue refunds for unused time in your current billing period. If you cancel on the 10th of a month and your billing cycle ends on the 30th, you keep access through the 30th but will not receive a refund for those 20 days. You only pay once per billing cycle.

Can I cancel and resubscribe the same day?

Yes. You can cancel your subscription and immediately resubscribe. Your account, watchlist, and viewing history will be preserved. The new subscription will begin right away, and you will be charged according to the plan you choose.

What if I subscribed through my cable or phone provider?

If Starz came as part of a bundle with your cable, satellite, or phone service, you cannot cancel it through the Starz website. Contact your provider's customer service and ask them to remove the Starz add-on from your account. They will handle the cancellation and billing.

How do I know if my cancellation went through?

Starz sends a confirmation email to the address on your account within a few minutes of cancellation. Check your email inbox and spam folder. The email will include your cancellation date and the last day you can stream. If you do not receive an email, log back into your account and check the Subscription section to confirm the status.

Can I cancel Starz by phone?

Yes. You can contact Starz customer service by phone or through their website chat, and they will cancel your subscription for you. They will provide a confirmation number and email you the cancellation details. This method takes longer than self-service cancellation but produces the same result.