How to cancel your Ring subscription
You can cancel your Ring subscription through the Ring app or website in about two minutes. Open the app, go to the menu, select your subscription plan, and choose the option to cancel. Ring will stop charging you at the end of your current billing cycle — you keep access until that date, then the service ends.
If you cancel mid-cycle, you do not get a refund for the unused portion. Ring subscriptions renew automatically, so if you do not cancel before your renewal date, you will be charged again. The cancellation takes effect immediately in the system, but your service continues through the paid period you have already bought.
Key Takeaways
- Cancel through the Ring app or website by navigating to your subscription settings and selecting the cancel option.
- Your service continues until the end of your current billing cycle, even after you cancel.
- Canceling does not refund unused time in your current billing period.
- You can reactivate a subscription at any time after canceling, and your Ring devices will continue to work without a subscription but with limited features.
Where to find the cancellation option in the Ring app
Open the Ring app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Subscriptions" or "Account Settings" depending on your app version. Find the subscription plan you want to cancel — if you have multiple plans, they will all appear here. Tap on the plan and look for a "Cancel Subscription" or "Manage Subscription" button.
The exact wording and location shift slightly between app updates, but the subscription settings are always in the account or menu section. If you cannot find it in the app, the website method below works just as well and sometimes feels clearer.
Canceling through the Ring website
Go to ring.com and sign in with your account. Click on your account name or profile icon in the top right, then select "Subscriptions" from the dropdown menu. You will see all active subscriptions tied to your account. Click on the subscription you want to cancel, then select the "Cancel Subscription" button.
The website version often shows more detail about what you are canceling and when the cancellation takes effect. You will see a confirmation screen that tells you the exact date your service will end. Take a screenshot or note that date so you know when to expect the service to stop.
What happens to your Ring devices after cancellation
Your Ring doorbell, camera, or alarm system will continue to work after your subscription ends, but you lose the features that require a paid plan. Without a subscription, you can still see live video and receive notifications on your phone, but you will not be able to review recorded video clips or use advanced features like person detection or professional monitoring.
The device itself does not stop functioning — it just loses the cloud storage and analysis features that the subscription provides. If you want to reactivate your subscription later, you can do so at any time through the same app or website menu, and your service will resume immediately.
Timing your cancellation to avoid overlap charges
Check your billing date before you cancel. If your subscription renews on the 15th and you cancel on the 10th, you will not be charged again — the cancellation prevents the next charge. But if you cancel after the renewal has already happened, you have already paid for that cycle and will not get that money back.
The best time to cancel is right after you see a charge post to your account, so you have the full billing cycle ahead of you before the next renewal. Ring will show you the renewal date in the subscription settings, so you can plan around it if you want to minimize the unused time.
If you cannot find your subscription or the cancel button
Some older Ring accounts or accounts with multiple devices may have subscriptions set up in unexpected places. Check whether you have a subscription tied to a specific device rather than your whole account — Ring allows per-device plans. Open each device in the app and look for subscription settings within that device's menu.
If you still cannot locate the subscription or the cancel option, contact Ring support through the app or website. They can confirm whether you actually have an active subscription and walk you through cancellation. Keep your account email and the phone number or device serial number handy when you reach out.
Frequently Asked Questions
Will I get a refund if I cancel mid-cycle?
No. Ring does not refund unused time in your current billing period. If you have paid for a month and cancel halfway through, you lose the remaining days. You only stop being charged at the next renewal date.
Can I cancel one subscription but keep another?
Yes. If you have multiple Ring devices or multiple subscription plans, you can cancel one while keeping the others active. Each subscription is managed separately in your account settings.
What if I want to reactivate my subscription later?
You can reactivate at any time through the same subscription menu in the app or website. Your service will resume immediately, and you will be charged for the new billing cycle. Your devices will regain access to recorded video and other paid features.
Do my Ring devices stop working completely after I cancel?
No. Your devices continue to work, but without the subscription you lose cloud recording, video history, and advanced features. You can still see live video and get notifications, but you cannot review past recordings.
Why am I still being charged after I canceled?
This usually means the cancellation did not go through, or you canceled after the renewal date had already passed. Check your subscription settings to confirm the status. If you were charged after canceling, contact Ring support with your cancellation confirmation and the charge date.