How to cancel Prime Video on your account
You can cancel Prime Video through your Amazon account settings on a computer or phone. The cancellation takes effect at the end of your current billing period — you keep access until then, and Amazon does not refund the portion of the month or year you have already paid.
If you signed up for Prime Video as a standalone subscription (not as part of Amazon Prime), you cancel it directly through Amazon. If Prime Video came bundled with an Amazon Prime membership, cancelling Prime Video alone keeps your Prime membership active; cancelling the entire Prime membership removes Prime Video too.
The steps differ slightly depending on whether you use a web browser, the Amazon app, or a third-party platform like Roku, Apple TV, or Fire TV. Each route leads to the same result, but the menu locations are not identical.
Key Takeaways
- Cancellation through Amazon.com or the Amazon app takes effect at the end of your current billing cycle, not immediately.
- If you subscribed through a third-party platform like Apple TV Channels or Roku, you must cancel through that platform, not through Amazon.
- Cancelling Prime Video alone does not cancel Amazon Prime membership; you need to cancel Prime membership separately if that is your goal.
- You can reactivate Prime Video at any time after cancellation without losing your watchlist or viewing history.
Cancel Prime Video on a web browser
Go to amazon.com and sign in to your account. Click the account menu (usually your name or account icon in the top right corner) and select "Your Account" or "Account Settings."
Look for "Prime membership" or "Memberships and subscriptions" — the exact label varies by region. Click on it, then find "Prime Video" in the list of active subscriptions. Select "Manage" or "Edit" next to Prime Video, then choose "Cancel Prime Video" or "End membership." Amazon will ask you to confirm the cancellation and may offer a discount to keep the subscription; you can decline and proceed with cancellation.
Cancel Prime Video on the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) at the bottom right. Select "Your Account," then tap "Prime membership" or "Memberships and subscriptions."
Tap "Manage Prime Video" or "Manage your subscriptions." Find Prime Video in the list and tap "Cancel" or "End membership." Confirm the cancellation when prompted. The process is the same on both iOS and Android devices.
Cancel Prime Video if you subscribed through a third-party platform
If you signed up for Prime Video through Apple TV Channels, Roku Channel, or another third-party service, you must cancel through that platform, not through Amazon. Cancelling through Amazon will not work because Amazon does not manage the subscription.
For Apple TV Channels: Open the Apple TV app, go to "Account," select "Subscriptions," find Prime Video, and tap "Cancel Subscription." For Roku: Go to your Roku account settings online, select "Subscriptions," find Prime Video, and choose "Cancel." For Fire TV: Open the Fire TV app, go to "Your Account," select "Subscriptions," and cancel Prime Video there. Check the platform's support page if you are unsure where the subscription settings are located.
What happens after you cancel
Your access to Prime Video continues until the end of your current billing period. If you paid for a full year, you keep access for the remainder of that year. If you are on a monthly plan, you keep access through the last day of the current month.
Your watchlist, viewing history, and saved preferences remain on your account. If you reactivate Prime Video later, all of that information is still there. You will not be charged again unless you manually restart the subscription.
Cancelling Prime Video versus cancelling Amazon Prime
Prime Video is one benefit within the larger Amazon Prime membership. If you cancel only Prime Video, you keep Amazon Prime — which includes free shipping, Prime Music, Prime Reading, and other benefits. Your Amazon Prime membership continues unchanged.
If you want to cancel your entire Amazon Prime membership (which removes Prime Video along with all other Prime benefits), the process is the same: go to "Memberships and subscriptions" and select "End membership" next to "Prime membership," not just Prime Video. You will lose all Prime benefits at the end of your billing period.
Frequently Asked Questions
Will I get a refund if I cancel mid-month or mid-year?
No. Amazon does not refund unused portions of your subscription. If you cancel on the 15th of a month and your billing date is the 1st, you lose access to the remaining half of that month's payment. Cancellation takes effect at the end of your current billing period, so you keep full access until then.
Can I cancel Prime Video without cancelling Amazon Prime?
Yes. Prime Video is a separate line item within your Prime membership. You can cancel Prime Video alone and keep free shipping, Prime Music, and other Prime benefits. Go to "Memberships and subscriptions," find Prime Video specifically, and cancel only that subscription.
What if I subscribed through my phone's app store instead of Amazon?
If you signed up through the Apple App Store or Google Play Store, you must cancel through that app store, not through Amazon. Open your app store's subscription settings, find Prime Video, and select "Cancel." Amazon cannot process the cancellation on their end.
Can I pause my Prime Video subscription instead of cancelling?
Amazon does not offer a pause feature for Prime Video. Your only options are to keep the subscription active or cancel it. If you cancel and want to return later, you can reactivate at any time without losing your watchlist or history.
How do I know if my cancellation went through?
After you confirm cancellation, Amazon sends a confirmation email to the address on your account. You can also check by going back to "Memberships and subscriptions" — Prime Video should no longer appear in your active subscriptions list, or it should show a cancellation date.