How to cancel PlayStation Plus or PlayStation Now

You can cancel a PlayStation subscription through your account settings on the console, through the PlayStation website, or by contacting PlayStation Support. The method depends on which subscription you have and whether you set it up on a console or online. Most cancellations take effect immediately, though you keep access until your current billing period ends.

If you subscribed through a console, you cancel through that same console's settings. If you subscribed through the PlayStation website or a third-party payment method (like Apple, Google, or Amazon), you may need to cancel through that platform instead. PlayStation does not charge a cancellation fee, but you will not receive a refund for the remainder of your current billing period.

The cancellation itself takes seconds once you reach the right menu. The harder part is knowing which method to use — that depends entirely on where you originally set up the subscription. If you are unsure, start with your console or the PlayStation website; if neither shows a cancellation option, your subscription is likely managed by a third party.

Key Takeaways

  • You can cancel through your PS4 or PS5 console settings, the PlayStation website, or the payment method you used to subscribe.
  • Cancellation takes effect immediately, but you retain access through the end of your current billing cycle.
  • If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform, not through PlayStation directly.
  • PlayStation does not refund unused time on your subscription after cancellation.
  • Games you downloaded through PlayStation Plus remain on your console but become unplayable once your subscription ends.

Cancel through your PlayStation console

On a PS5, go to Settings, then select Users and Accounts. Choose your account, then Subscriptions. Find the subscription you want to cancel and select Manage. Choose Cancel Subscription and confirm.

On a PS4, go to Settings, then Account Management. Select Subscriptions, find your subscription, and select Cancel Subscription. Confirm the cancellation when prompted. After you cancel, you will see a confirmation message on screen.

Both consoles will show you the exact date your access ends. Write this date down or take a screenshot — you will keep full access until that date, and you will not be charged again after it passes. The confirmation screen also tells you whether you can resubscribe immediately or if there is a waiting period (there usually is not).

Cancel through the PlayStation website

Go to your PlayStation Network account page at account.playstation.com and sign in with your username and password. Select Services and Subscriptions, then Manage Subscriptions. Find the subscription you want to cancel and select Cancel Subscription. Follow the prompts to confirm.

If you do not see a Manage Subscriptions option, your subscription may be tied to a third-party payment method. In that case, you need to cancel through the platform where you originally subscribed — Apple, Google Play, Amazon, or another service. The PlayStation website will sometimes show a link to the third-party platform where you can manage it.

The website method works from any computer or phone, so it is useful if you do not have your console nearby. You will receive a confirmation email at the address tied to your PlayStation Network account.

Cancel a subscription tied to Apple, Google, or Amazon

If you subscribed through Apple (on an iPhone or iPad), go to Settings, tap your name, select Subscriptions, find PlayStation Plus or PlayStation Now, and tap Cancel Subscription. You will see a confirmation that the cancellation is scheduled for the end of your current billing period.

If you subscribed through Google Play (on an Android phone or tablet), open Google Play, go to Subscriptions, select the PlayStation subscription, and tap Cancel Subscription. Google Play will show you the exact date your access ends.

If you subscribed through Amazon, sign in to your Amazon account, go to Your Account, select Memberships and Subscriptions, find the PlayStation subscription, and select Cancel Subscription. Amazon will confirm the cancellation and show your final access date.

These third-party platforms handle the cancellation directly — PlayStation does not process it. This means you cannot cancel through PlayStation's website or console if the subscription is managed by Apple, Google, or Amazon. Attempting to cancel in the wrong place will not work and may cause confusion about whether your cancellation went through.

What happens after you cancel

Your subscription remains active until the end of your current billing period. If you were charged on the 15th of the month, you keep access until the 15th of the next month, even though you cancelled today. You will not be charged again after that date.

Any games you downloaded through PlayStation Plus remain on your console, but you cannot play them once your subscription ends. If you resubscribe later, you regain access to those games. Trophies and save files stay on your account permanently and do not disappear when your subscription ends.

You will receive a reminder email a few days before your access ends. This is your last chance to resubscribe if you change your mind. After your access ends, you can resubscribe at any time without penalty.

Reactivate a cancelled subscription

You can resubscribe at any time through the same method you used to cancel. If you cancelled through your console, you can resubscribe through your console. If you cancelled through the PlayStation website, you can resubscribe there. There is no waiting period or penalty for resubscribing.

When you resubscribe, your billing cycle starts fresh from the date you resubscribe. You will not automatically receive the time you did not use from your previous subscription. For example, if you cancelled on the 5th with access until the 15th, and then resubscribe on the 20th, your new billing date is the 20th of the following month.

Frequently Asked Questions

Do I get a refund if I cancel mid-cycle?

No. PlayStation does not refund unused time on your subscription. If you cancel on the 5th but your billing date is the 15th, you keep access until the 15th but will not receive a refund for those 10 days.

Will I lose my games and saves if I cancel?

Your save files and trophies stay on your account forever. Games you downloaded through PlayStation Plus remain on your console but become unplayable once your subscription ends. If you resubscribe, you can play them again without downloading them a second time.

What if I subscribed through my phone and want to cancel on my console?

You must cancel through the same platform where you subscribed. If you subscribed through Apple or Google Play, you must cancel there, not through your console. Cancelling through your console will not work if the subscription is managed by a third party.

Can I cancel just one subscription if I have multiple?

Yes. If you have both PlayStation Plus and PlayStation Now, you can cancel one and keep the other. Go to your Subscriptions page and cancel only the one you want to remove. Each subscription has its own billing date and cancellation option.

What if I cannot find my subscription in the cancellation menu?

This usually means your subscription is managed by a third party (Apple, Google, Amazon) or you are looking in the wrong account. Check that you are signed into the correct PlayStation Network account. If you still cannot find it, contact PlayStation Support with your account email and they can locate it for you.