How to cancel your New York Times subscription

You can cancel your New York Times subscription through your account settings online, by phone, or by email. The method depends on how you pay and whether you signed up through the Times directly or through a third-party platform like Apple, Google, or Amazon.

If you subscribed directly through nytimes.com, log into your account, go to your settings, find the subscription section, and select the option to cancel. The Times will ask why you're leaving but won't require you to answer. Your access ends at the end of your current billing period — you won't be charged again, but you keep reading until that date passes.

If you subscribed through an app or platform, you must cancel through that same platform, not through the Times website. Canceling on the Times site won't stop charges if your payment method is tied to Apple, Google, or Amazon.

Key Takeaways

  • Direct subscriptions through nytimes.com are canceled in your account settings under subscription management, and access continues until your billing period ends.
  • Subscriptions purchased through Apple, Google Play, Amazon, or other platforms must be canceled through that platform's app or website, not through the Times.
  • You can also cancel by calling the Times customer service line or emailing them, though the online method is fastest.
  • The Times does not charge a cancellation fee, and you retain access through the end of your paid period after canceling.
  • If you cancel and later want to resubscribe, you may see promotional rates that differ from your original price.

Canceling a subscription you bought directly from the Times

Log into your New York Times account at nytimes.com. Click on your profile icon in the top right corner and select "Account" or "Settings." Look for a section labeled "Subscription," "Membership," or "Billing" — the exact name varies depending on your account type.

In the subscription section, you will see your current plan, your next billing date, and a button or link to manage or cancel your subscription. Click that button. The Times will show you a summary of what you're canceling and may offer you a discounted rate to stay. You do not have to accept. Confirm the cancellation when prompted.

After you cancel, you will receive a confirmation email. Your subscription remains active through the end of your current billing cycle. If you were charged today, you have access for a full month (or year, depending on your plan) from that date. You will not be charged again.

Canceling a subscription through Apple, Google, Amazon, or other platforms

If you subscribed to the Times through an app or platform, canceling on the Times website will not stop your charges. You must cancel through the platform where you pay.

Apple (iPhone, iPad, or Mac): Open the App Store, tap your profile icon, select "Subscriptions," find the New York Times, and tap "Cancel Subscription." You can also go to Settings > [Your Name] > Subscriptions and cancel from there.

Google Play (Android): Open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions." Find the New York Times and tap "Cancel subscription."

Amazon: Go to your Amazon account, select "Your Account," then "Memberships and Subscriptions." Find the Times and select "Cancel membership."

Other platforms: If you subscribed through a different service, log into that service's website or app, find your subscriptions or billing section, and look for the Times subscription. The cancellation button is usually labeled "Cancel," "Manage," or "End subscription."

Canceling by phone or email

You can reach New York Times customer service by phone at 1-800-698-4637. A representative can cancel your subscription for you and answer questions about your account. Phone lines are typically available Monday through Friday during business hours, though hours vary by season.

You can also email the Times at support@nytimes.com or through the contact form on their help page. Email cancellation takes longer — usually several business days — because a representative must review and process your request manually. Include your account email address and a brief note that you want to cancel.

What happens after you cancel

Your access continues through the end of your current billing period. If your next charge date is December 15 and you cancel on December 1, you can read until December 15. After that date, you will no longer be able to access articles beyond the free article limit (usually 2 to 4 articles per month for non-subscribers).

The Times does not refund unused time. If you cancel mid-cycle, you do not receive a prorated refund for the remaining days. Your payment covers access through the end of that billing period, and that is what you receive.

If you want to resubscribe later, you may see a promotional offer different from your original price. The Times frequently offers discounted rates to returning subscribers, especially if you wait a few weeks before resubscribing.

If you're having trouble canceling

If the cancel button is not appearing in your account settings, try logging out and logging back in. Clear your browser cache or try a different browser. If you subscribed through a platform and the subscription still appears in your Times account after you canceled it on that platform, wait 24 to 48 hours for the systems to sync.

If you were charged after canceling, contact customer service with your confirmation email and the date you canceled. The Times can review the cancellation and issue a refund if the charge was made in error. Keep records of your cancellation confirmation for your own reference.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. The Times does not offer prorated refunds for unused time. Your payment covers access through the end of your billing period, regardless of when you cancel within that period.

Can I pause my subscription instead of canceling?

The Times does not offer a pause feature. You must cancel to stop charges. You can resubscribe at any time, often at a promotional rate if you wait a few weeks.

What if I cancel but still see charges on my credit card?

If you see a charge after your cancellation date, contact customer service immediately with your confirmation email. Charges made after cancellation can be refunded. If you subscribed through a platform like Apple or Google, the charge may come from that platform, not the Times directly.

Do I lose my saved articles and reading history when I cancel?

Your saved articles and reading history remain in your account after cancellation. If you resubscribe, you can access them again. However, non-subscribers cannot save new articles or access some personalization features.

How long does it take for the cancellation to go through?

Cancellations through your online account are immediate. You will receive a confirmation email within minutes. If you cancel by phone or email, allow one to two business days for processing.