You can cancel Peacock through your account settings, by phone, or through your payment method — the fastest route depends on how you signed up

Peacock lets you cancel anytime without penalty, but the steps differ depending on whether you signed up directly with Peacock, through a bundle (like Comcast or Cox), or through a third-party platform (like Apple TV Channels or Amazon Prime Video). If you signed up directly on Peacock's website or app, you cancel in your account settings. If you subscribed through another service, you cancel through that service instead — Peacock cannot process the cancellation for you. Your subscription will remain active until the end of your current billing cycle, and you will lose access to Peacock content after that date.

Key Takeaways

  • Direct Peacock subscribers cancel through Account Settings > Subscription, then confirm the cancellation; you keep access until your billing date.
  • Subscribers through Comcast, Cox, or other cable bundles must cancel through their cable provider's app or website, not through Peacock.
  • Subscribers through Apple TV Channels, Amazon Prime Video, or Roku cancel through that platform's subscription settings, not Peacock.
  • Peacock does not issue refunds for the current billing period, but you will not be charged again after you cancel.
  • If you cannot find your cancellation option, contact Peacock support by phone at 1-844-733-2569 or through the help center in your account.

Cancel a Direct Peacock Subscription on Web or App

If you created your Peacock account directly and pay Peacock each month, cancel through your account settings. On the web, log in to peacocktv.com, click your profile icon in the top right, select Account, then click Subscription. Find the plan you are paying for and click Cancel Subscription. Peacock will ask you to confirm and may offer a discount to stay; you can decline and proceed with cancellation.

On the Peacock app (iOS or Android), tap your profile icon at the bottom right, select Account, then Subscription, then Cancel Subscription. Follow the same confirmation steps. Your cancellation takes effect immediately in the system, but you will retain access to Peacock until the end of your current billing period — the date when your next charge would have occurred.

Cancel Through a Cable or Internet Provider Bundle

If Peacock came bundled with your Comcast Xfinity, Cox, or other cable or internet service, you cannot cancel through Peacock itself. You must cancel through your provider's account. Log into your Comcast Xfinity, Cox, or other provider's app or website, navigate to your subscriptions or add-ons, find Peacock, and select Remove or Cancel. Some providers let you call customer service instead; the phone number is on your bill.

Bundled Peacock subscriptions often come free or at a discount for a set period, then convert to a paid subscription. Check your provider's terms before cancelling to understand whether you will lose the discount or face any changes to your bundle. After you cancel through your provider, it may take a few hours for Peacock to reflect the change in your account.

Cancel Through Apple TV Channels, Amazon Prime Video, or Roku

If you subscribed to Peacock through Apple TV Channels, Amazon Prime Video, Roku, or another third-party platform, cancel through that platform, not through Peacock. These platforms handle billing and subscription management on your behalf.

Apple TV Channels: On your Apple device, go to Settings > [Your Name] > Subscriptions, find Peacock, and tap Cancel Subscription. On a Mac, open the App Store, click your account icon, select Subscriptions, find Peacock, and click Manage.

Amazon Prime Video: Log into your Amazon account on a web browser, go to Your Account > Prime Video Settings > Subscriptions, find Peacock, and select Cancel Subscription.

Roku: On your Roku device, go to Home, select Peacock, press Options (the star button), select Manage Subscription, and select Cancel.

What Happens After You Cancel

Once you cancel, Peacock will not charge you again. You will keep access to your account and all Peacock content until the last day of your current billing cycle. After that date, you will no longer be able to stream Peacock content, and your account will show as inactive. Your watch history and saved content will remain in your account if you decide to resubscribe later.

Peacock does not issue refunds for the current billing period, even if you cancel mid-cycle. If you were charged after you cancelled, or if you believe you were charged in error, contact Peacock support at 1-844-733-2569 or through the Help Center in your account settings.

If You Cannot Find the Cancellation Option

If you cannot locate the subscription settings or cancellation button, first confirm how you signed up. Check your email for a receipt from Peacock, Apple, Amazon, Roku, or your cable provider — this will tell you where to cancel. If you signed up through a third-party platform but cannot find the option, that platform's customer service can walk you through it.

If you signed up directly with Peacock and still cannot find the cancellation option, contact Peacock support. Call 1-844-733-2569 or visit the Help Center by logging into your account, clicking your profile icon, and selecting Help. Support can confirm your subscription type and process the cancellation for you if the self-service option is not working.

Reactivating Your Peacock Subscription Later

If you cancel and later want to resubscribe, you can log back into your Peacock account and restart your subscription. Your account will still exist, and you can choose the same plan or a different one. If you subscribed through a third-party platform, you will need to reactivate through that platform as well. There is no penalty for cancelling and resubscribing later.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Peacock does not refund the current billing period. You will keep access until the end of that period, but you will not receive money back for the unused portion. You will not be charged again after your cancellation takes effect.

Can I pause my subscription instead of cancelling?

Peacock does not offer a pause or hold feature. Your options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you will need to cancel and resubscribe when you are ready to use it again.

What if I subscribed through my cable provider and cannot find Peacock in my account?

Peacock may have been included automatically with your plan rather than added as a separate subscription. Contact your cable provider's customer service to confirm whether Peacock is part of your bundle and whether you can remove it without affecting the rest of your service.

How long does it take for the cancellation to go through?

Cancellation is immediate in the system, but you will retain access until the end of your current billing cycle. If you subscribed through a third-party platform, it may take a few hours for that platform to notify Peacock of the cancellation.

Can I cancel over the phone?

Yes. Call Peacock support at 1-844-733-2569 and a representative can cancel your subscription for you. This is useful if you are having trouble with the self-service cancellation or need to confirm your subscription type first.