How to cancel Crunchyroll on the web or mobile app

To cancel your Crunchyroll subscription, log into your account on the Crunchyroll website or open the mobile app, then go to your account settings. Look for a section labeled "Subscription" or "Membership" — the exact name varies slightly between the web version and the app. Once you find it, you will see a button or link to cancel or manage your subscription. Click it, and Crunchyroll will ask you to confirm the cancellation. Your access will end on the date your current billing cycle ends, not immediately.

The process is the same whether you pay Crunchyroll directly or through a third-party platform like Apple, Google Play, or Amazon. However, if you subscribed through one of those platforms, you may need to cancel through that platform instead of through Crunchyroll itself. Check your payment method's app or website first to see if the subscription is listed there.

Key Takeaways

  • You can cancel through the Crunchyroll website or app by going to account settings and selecting the subscription management option.
  • If you subscribed through Apple, Google Play, Amazon, or another third party, you must cancel through that platform, not through Crunchyroll.
  • Your access continues until the end of your current billing period; cancellation does not cut off your account immediately.
  • Crunchyroll does not refund partial months, so canceling mid-cycle means you lose the unused portion of that payment.

Canceling a subscription paid directly to Crunchyroll

Log into your Crunchyroll account on a web browser or the mobile app. On the web, click your profile icon in the top right corner and select "Account." On the mobile app, tap the menu icon (three horizontal lines) and choose "Account Settings." Look for "Subscription," "Membership," or "Billing" in the menu.

Once you open the subscription section, you will see your current plan and the date your next charge is due. There will be a button labeled "Cancel Subscription," "Manage Subscription," or similar. Click or tap it. Crunchyroll will show you a confirmation screen asking why you are canceling — this is optional to answer. Confirm the cancellation, and the process is complete. You will receive a confirmation email.

Canceling a subscription through Apple, Google Play, Amazon, or other platforms

If you signed up for Crunchyroll through your Apple ID, Google Play account, Amazon Prime Video Channels, or another third-party service, you cannot cancel through Crunchyroll's website or app. You must cancel through the platform where you pay.

Apple (iPhone, iPad, or Mac): Open the Settings app, tap your name at the top, select "Subscriptions," find Crunchyroll, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, select "Subscriptions," find Crunchyroll, and click the minus button.

Google Play (Android): Open the Google Play app, tap your profile icon in the top right, select "Payments and subscriptions," then "Subscriptions." Find Crunchyroll and tap "Cancel subscription."

Amazon Prime Video Channels: Go to your Amazon account on a web browser, navigate to "Your Memberships and Subscriptions," find Crunchyroll, and click "Cancel Channel."

Other platforms: If you subscribed through a different service, log into that service's account settings, find the subscriptions or billing section, locate Crunchyroll, and look for a cancel or remove option.

What happens after you cancel

Your Crunchyroll account remains active until the end of your current billing cycle. If your next charge date is in two weeks, you can watch until that date arrives. After that date passes, your account will be downgraded to a free tier if Crunchyroll offers one, or you will lose access entirely. You will not be charged again.

Crunchyroll does not refund unused portions of your subscription. If you cancel on the first day of a monthly billing cycle, you lose the rest of that month's payment. Some third-party platforms (Apple, Google Play, Amazon) have their own refund policies that may differ from Crunchyroll's, so check the platform's terms if you canceled very recently.

Reactivating your subscription later

If you cancel and later want to resubscribe, you can log back into your Crunchyroll account and select a plan to restart. Your watchlist and account history will still be there. If you canceled through a third-party platform, you can resubscribe through that same platform or directly through Crunchyroll — the choice is yours.

Crunchyroll does not charge a reactivation fee or require you to wait a certain amount of time before resubscribing. You can cancel and restart as often as you want.

Troubleshooting cancellation problems

If you cannot find the cancellation button, make sure you are logged into the correct account. Some users have multiple Crunchyroll accounts by accident. Check your email to see which account is associated with your subscription, then log into that one.

If you subscribed through a third-party platform but cannot find the subscription in that platform's app or website, try logging into the platform on a web browser instead of the mobile app — the options are sometimes easier to find there. If you still cannot locate it, contact the third-party platform's support team, not Crunchyroll, since they handle the billing.

If you canceled but were charged again, contact Crunchyroll support through their website or the third-party platform where you pay. Keep your cancellation confirmation email as proof that you canceled.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Crunchyroll does not refund partial months. Your access continues until the end of your current billing cycle, but you will not receive money back for the unused days. Some third-party platforms like Apple or Google Play have their own refund policies — check with them if you canceled within a few days of being charged.

Can I pause my subscription instead of canceling?

Crunchyroll does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later.

What if I subscribed through a platform but forgot which one?

Check your email for receipts from Apple, Google, Amazon, or Crunchyroll itself. The receipt will show which platform charged you. You can also log into Crunchyroll and look at your account settings — sometimes the payment method is listed there. If you still cannot find it, contact Crunchyroll support with your email address and they can tell you where the subscription is billed.

Do I lose my watchlist and history when I cancel?

No. Your watchlist, ratings, and viewing history stay on your account. If you resubscribe later, everything will be there. You only lose access to watch new content while your subscription is inactive.