How to cancel Amazon Music
You can cancel Amazon Music through your Amazon account settings on any device with internet access. The process takes about two minutes and stops your subscription immediately — you will not be charged again, though you lose access to the service right away. If you paid for a month or year upfront, Amazon does not refund the unused portion, so timing matters if you want to avoid paying for a period you will not use.
Amazon Music comes in several forms: a free tier with ads, a paid standalone subscription, or as part of an Amazon Prime membership. How you cancel depends on which one you have. If Music is bundled into Prime, cancelling Music alone does not cancel Prime, and cancelling Prime does not automatically cancel Music — you have to handle each separately if you want to keep one and drop the other.
Key Takeaways
- You cancel Amazon Music by going to Your Account > Login & Security > Amazon Music Settings on Amazon.com, then selecting Cancel Subscription.
- Cancellation takes effect immediately, and you lose access to your library and playlists as soon as you confirm, though you are not charged again.
- Amazon does not refund unused time if you paid for a full month or year in advance.
- If Amazon Music is part of your Prime membership, you must cancel them separately — cancelling one does not cancel the other.
- You can reactivate a cancelled subscription at any time by going back to the same settings page and selecting Restart Subscription.
Steps to cancel on a computer or phone browser
Go to Amazon.com and sign in to your account. Click on your account name or the account icon in the top right corner, then select Your Account from the dropdown menu.
Look for Login & Security in the left sidebar. Scroll down until you see Amazon Music Settings — this section shows your current subscription status and plan type. Click on Manage Your Subscription or the settings icon next to it.
You will see a button or link that says Cancel Subscription or End Membership. Click it. Amazon will ask you to confirm and may show you a discount offer to keep your subscription — you can ignore this and proceed with cancellation. Once you confirm, your subscription ends immediately.
Cancelling through the Amazon Music app
Open the Amazon Music app on your phone or tablet. Tap the menu icon (three horizontal lines) in the bottom right corner, then select Settings.
Look for Your Account or Subscription in the settings menu. Tap it, then select Manage Subscription or Cancel Subscription. The app will direct you to your account settings in a browser to complete the cancellation — you cannot finish it within the app itself.
What happens to your music and playlists after cancellation
Once your subscription ends, you lose access to your saved music, playlists, and offline downloads. If you had downloaded songs to listen without internet, those files become unplayable. You cannot retrieve them later unless you reactivate your subscription.
If you want to keep a record of your playlists before you cancel, take screenshots or write down the song titles. Some people export their playlists to a different music service using third-party tools, though this requires manual work or a separate app.
If you cancel and then reactivate later, your playlists and library history will still be there — Amazon keeps this data for a period after cancellation.
Cancelling Amazon Music when it is part of Prime
Amazon Music is included free with a Prime membership. If you want to keep Prime but stop paying for Music, you cannot do this — Music is not a separate line item you can remove. Your only option is to cancel your entire Prime membership, which also removes Music.
If you want Music but not Prime, you can cancel Prime and then start a paid Amazon Music subscription separately. Go to Your Account > Memberships and Subscriptions > Prime Membership to cancel Prime. Then go to Amazon Music Settings and start a new paid subscription.
Refunds and billing after cancellation
Amazon does not refund unused subscription time. If you paid for a full month or year and cancel on day one, you have paid for the entire period and will not get money back. To avoid this, cancel close to your renewal date — your subscription will stay active until the end of the billing cycle you already paid for.
Check your renewal date before you cancel. In Amazon Music Settings, you will see the date your next charge is scheduled. If that date is soon, you can cancel now and keep access until then. If it is far away, you might want to wait to cancel closer to that date.
After cancellation, you will not see any more charges from Amazon Music on your credit card or bank statement. If you see a charge after you have cancelled, contact Amazon Customer Service with your cancellation confirmation.
How to reactivate your subscription later
You can restart your Amazon Music subscription at any time by going back to Your Account > Login & Security > Amazon Music Settings and selecting Restart Subscription or Reactivate. You will be charged according to the plan you choose — monthly or annual.
When you reactivate, your old playlists and library history return. You do not have to rebuild your account from scratch.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Amazon does not refund unused time on monthly or annual subscriptions. If you cancel on day five of a thirty-day billing cycle, you have paid for all thirty days and will not receive a partial refund. Plan your cancellation date around your next billing date to minimize wasted payment.
Can I pause my subscription instead of cancelling?
Amazon Music does not offer a pause feature. Your only options are to keep the subscription active or cancel it entirely. If you think you might return, cancelling is fine — you can restart whenever you want and your library will still be there.
What if I cannot find Amazon Music Settings in my account?
This usually means you do not have a paid Amazon Music subscription. If Music came free with Prime, there is no separate Music subscription to cancel. If you want to stop using Music, you would need to cancel Prime itself. Check Memberships and Subscriptions to see what you are actually subscribed to.
Do I lose my music if I cancel and then reactivate later?
No. Your playlists, saved songs, and listening history stay in your account even after cancellation. When you restart your subscription, everything comes back. Amazon keeps this data for an extended period after you cancel.
Can I cancel Amazon Music but keep my Prime membership?
No. Music is included automatically with Prime and cannot be removed separately. If you want to keep Prime but do not want Music, your only option is to not use the Music app or website. You cannot opt out of the Music benefit while keeping Prime active.