How to find and manage your active Amazon subscriptions

Your Amazon subscriptions live in one place: the Subscriptions & Memberships page in your account settings. Log into Amazon.com, go to Account & Lists, select Your Account, then scroll down to find Subscriptions & Memberships. From there you can see every recurring charge tied to your account — Prime, Subscribe & Save orders, Kindle Unlimited, Prime Video channels, and anything else that renews automatically.

Each subscription shows its renewal date and the amount you'll be charged. You can pause, cancel, or change the frequency of most subscriptions directly from this page without calling anyone or filling out a form. The interface tells you exactly when your next charge hits, so you're never surprised by a renewal.

If you have multiple people using your account or sharing Prime benefits, remember that managing subscriptions here affects the whole household. Anyone with access to the account can see what's active, so this is also where family members can check what they're paying for.

Key Takeaways

  • All your Amazon subscriptions appear in one Subscriptions & Memberships page under Your Account, showing renewal dates and charges.
  • You can pause or cancel most subscriptions instantly from that page without contacting Amazon support.
  • Subscribe & Save orders can be modified in frequency or paused without canceling the entire subscription.
  • Prime Video channels and add-ons are managed separately from Prime itself and can be removed without affecting your main membership.
  • Canceling a subscription before the renewal date stops the next charge, but you keep access through the current billing period.

Pausing versus canceling a subscription

Pausing and canceling are different actions with different outcomes. When you pause a subscription, Amazon stops charging you but holds your settings and preferences. You can restart it later without re-entering payment information or resetting your options. Pausing works well if you want to take a break from a service temporarily — say, pausing Kindle Unlimited for three months while you work through your library.

Canceling removes the subscription entirely. If you change your mind later, you'll have to set it up again from scratch. For most Amazon subscriptions, you can cancel instantly and keep access through the end of your current billing period. For example, if you cancel Prime on the 15th and your renewal date is the 30th, you'll have Prime for the remaining 15 days, then it stops.

Some subscriptions, like Subscribe & Save, let you pause individual orders without pausing the whole subscription. This is useful if you want to skip a month of deliveries but keep the subscription active and the discount rate locked in.

Managing Subscribe & Save orders

Subscribe & Save is Amazon's recurring delivery program for household items, groceries, and other products. Unlike other subscriptions, you manage individual orders rather than one blanket subscription. Each item you've set to auto-deliver appears separately, with its own frequency (every 1, 2, 3, 6, or 12 months) and next delivery date.

From the Subscriptions & Memberships page, you can pause a single Subscribe & Save order, change how often it delivers, adjust the quantity, or cancel just that item. You keep the Subscribe & Save discount on your other orders even if you pause or cancel one. If you pause an order, it won't deliver or charge you, but you can restart it anytime before the next scheduled date.

Subscribe & Save orders also may have access to for an additional discount — usually 5 to 20 percent off — depending on how many active subscriptions you have. The more items you have set to auto-deliver, the bigger the discount on each one. This discount applies only to items you've enrolled in the program, not to one-time purchases.

Removing Prime Video channels and add-ons

Prime Video channels — like HBO Max, Paramount+, or Starz — are separate subscriptions layered on top of Prime itself. They appear on your Subscriptions & Memberships page but are managed independently. You can remove any channel without affecting your Prime membership or your other subscriptions.

To remove a Prime Video channel, find it in your subscriptions list and select Cancel. You'll lose access to that channel's content immediately, but you keep Prime Video's included library. Some channels offer a free trial period; if you cancel during the trial, you won't be charged at all.

Prime Video also offers add-ons like live sports packages or premium movie channels. These work the same way — they're separate line items you can add or remove without touching your main Prime subscription. Check your subscriptions page regularly if you've added channels during a free trial period, because the trial will convert to a paid subscription automatically unless you cancel before it ends.

What happens when you cancel before the renewal date

When you cancel a subscription, the cancellation takes effect on your next renewal date, not immediately. This means you keep access to the service through the end of your current billing period. If you cancel Prime on January 15th and your renewal date is February 1st, you have Prime until February 1st, then it stops.

Amazon sends a confirmation email when you cancel, showing your final access date. Save this email in case you need proof of when your access ends, especially if you're disputing a charge that appears after cancellation. If Amazon charges you after your stated final date, you can contact them with the confirmation as evidence.

Some subscriptions, like Kindle Unlimited, let you cancel and immediately lose access, or cancel with access through the end of the billing period — you choose which option you want when you cancel. Read the cancellation screen carefully to see what Amazon is offering for that specific subscription.

Handling subscriptions you don't recognize

If you see a charge on your Subscriptions & Memberships page that you don't remember signing up for, start by checking whether someone else with access to your account activated it. If you share your account with family members, they may have added subscriptions without telling you.

If you're certain you didn't authorize it and no one else on your account did, cancel it immediately. Then contact Amazon support through the Contact Us page and explain the situation. Amazon can sometimes refund unauthorized charges if you report them quickly, though refunds depend on how long ago the charge occurred and the subscription's terms.

To prevent unwanted subscriptions in the future, review your Subscriptions & Memberships page monthly. Set a phone reminder for the same day each month so you catch new charges before they renew. If you share your account, establish a rule that household members tell you before adding paid subscriptions.

Restarting a paused or canceled subscription

If you paused a subscription, restarting it is straightforward. Go to Subscriptions & Memberships, find the paused subscription, and select Resume. Your settings and payment method stay the same, and the subscription renews on its normal schedule.

Restarting a canceled subscription is more involved. You'll have to set it up again as if you were a new customer, which means re-entering preferences and payment information. For some subscriptions like Prime, you can restart immediately. For others, there may be a waiting period or a new trial offer available.

If you canceled a Subscribe & Save order, you can restart it from the product page by selecting Subscribe & Save again. Your previous discount rate should apply, but double-check the price before confirming, because Subscribe & Save discounts can change based on current promotions.

Frequently Asked Questions

Can I cancel Amazon Prime and keep Prime Video?

No. Prime Video is included with Prime membership, so canceling Prime removes access to Prime Video's included library. However, you can keep Prime Video by paying for it as a standalone subscription through Amazon or by subscribing through another service like Apple TV Channels or Roku.

What happens to my Subscribe & Save discount if I pause one order?

Your discount applies only to active Subscribe & Save orders. If you pause an order, it doesn't count toward your discount tier, so your discount on remaining orders may decrease. Once you restart the paused order, the discount recalculates and may increase again.

Do I get a refund if I cancel mid-billing period?

No. Canceling a subscription stops future charges but doesn't refund the current billing period. You keep access through the renewal date you've already paid for. If you believe you were charged in error, contact Amazon support with your cancellation confirmation.

Can I change my subscription frequency without canceling?

Yes, for Subscribe & Save orders. You can change the delivery frequency (every 1, 2, 3, 6, or 12 months) directly from the subscription details. For other subscriptions like Prime, you can't change the billing frequency — you either keep the current plan or cancel and choose a different one.

Why am I being charged for a subscription I thought I canceled?

Check your Subscriptions & Memberships page to confirm the subscription is actually canceled. If it shows as active, you may have paused it instead of canceling. If it shows as canceled but you were still charged, the charge likely occurred before your cancellation took effect. Contact Amazon support with your cancellation confirmation email.