How to cancel Amazon Music
You can cancel Amazon Music through your Amazon account settings on any device — phone, tablet, or computer. The process takes about two minutes and stops your subscription immediately, though you keep access until your current billing period ends. Amazon does not charge a cancellation fee, and you can restart the subscription later without penalty.
The exact steps depend on whether you have a standalone Amazon Music subscription or Amazon Music as part of an Amazon Prime membership. If you have Prime, cancelling Amazon Music alone does not cancel Prime itself — they are separate services that can be managed independently.
Key Takeaways
- Standalone Amazon Music subscriptions cancel through your Amazon account settings under "Your Music Library" or "Memberships and Subscriptions."
- If Amazon Music comes with your Prime membership, you must cancel Prime itself to stop paying for music — there is no separate Amazon Music cancellation option.
- Cancellation takes effect immediately, but you retain access through the end of your current billing cycle.
- You can reactivate Amazon Music at any time without losing your playlists or saved songs.
Cancelling a standalone Amazon Music subscription
Open your Amazon account on a web browser or the Amazon app. Go to Account, then select Your Account or Login & Security depending on your device. Look for a section called Memberships and Subscriptions, Your Subscriptions, or Digital Content and Devices — the exact label varies by device type and region.
Find Amazon Music Unlimited or Amazon Music Prime in the list. Click or tap the subscription, then select Cancel Subscription or End Membership. Amazon will ask you to confirm and may offer a discount to keep your subscription — you can decline and proceed with cancellation. Once confirmed, you will see a cancellation date on your account page.
Your access continues until that date. After it passes, you can still use Amazon Music Free (the ad-supported tier) if you want to keep listening without paying.
Cancelling Amazon Music as part of Prime
If your Amazon Music access comes through a Prime membership, there is no separate Amazon Music cancellation. You must cancel Prime itself to stop the charge. This also removes access to Prime Video, Prime Reading, and other Prime benefits — Amazon does not let you keep Prime while dropping only the music portion.
To cancel Prime, go to Account > Memberships and Subscriptions > Amazon Prime, then select Cancel Membership. You will retain Prime benefits through the end of your current billing period, including Amazon Music access.
If you want to keep Prime but stop using Amazon Music, consider switching to Amazon Music Free instead. It is ad-supported but costs nothing and does not require cancelling Prime.
What happens after you cancel
Your subscription ends on the date shown in your account settings. You will not be charged again after that date. If you cancel mid-cycle, you keep full access until the cycle ends — Amazon does not prorate refunds for early cancellation.
Your playlists, saved songs, and listening history remain in your Amazon account. If you restart your subscription later, all of this information is still there. You can reactivate from the same Memberships and Subscriptions page where you cancelled.
Cancelling through the Amazon Music app
You can also cancel directly from the Amazon Music app on your phone or tablet. Open the app, tap Settings (usually a gear icon), then look for Manage Your Membership, Subscription, or Account. Select your subscription and choose Cancel.
On iPhone, you may need to go through Apple's subscription settings instead. Open Settings > Your Name > Subscriptions, find Amazon Music, and tap Cancel Subscription. On Android, the process is similar through the Google Play Store: open Play Store > Account > Subscriptions > Amazon Music > Cancel.
If you cannot find the cancellation option
Subscription settings sometimes move or hide depending on your device, region, or account type. If you cannot locate the cancellation button, try these steps: clear your browser cache and log in again, use a different device (phone instead of computer, for example), or try the web version of Amazon if you were using the app.
If the option still does not appear, contact Amazon Customer Service through your account page. Select Account > Help and choose Contact Us. You can request cancellation by phone, email, or chat. Amazon will confirm the cancellation and provide a reference number.
Frequently Asked Questions
Will I get a refund if I cancel mid-cycle?
No. Amazon does not refund unused portions of your subscription. If you cancel on the 15th of a 30-day cycle, you keep access through day 30 but receive no money back. You are charged only once per cycle, so cancelling early simply ends future charges.
Can I pause my subscription instead of cancelling?
Amazon does not offer a pause feature for Amazon Music. Your options are to cancel (and reactivate later) or downgrade to Amazon Music Free. If you think you might return, cancellation is reversible — your playlists stay saved in your account.
What if I cancel Prime but want to keep Amazon Music?
You cannot keep Amazon Music if you cancel Prime — they are bundled together. However, you can switch to Amazon Music Free, which is ad-supported and costs nothing. You lose offline downloads and higher audio quality, but you keep access to your library.
Do I lose my playlists and saved songs when I cancel?
No. Your playlists, saved songs, and listening history stay in your Amazon account even after cancellation. If you restart your subscription later, everything is still there and ready to use.
How long does it take for cancellation to go into effect?
Cancellation is immediate in your account settings, but you retain access through the end of your current billing cycle. You will not be charged again after that date. The exact end date appears on your account page when you cancel.