How to cancel Amazon Music
You can cancel Amazon Music through your Amazon account settings on any device with internet access. The process takes about two minutes and stops your subscription immediately — you will not be charged again, though you lose access to the service right away.
Amazon Music comes in several forms: the free ad-supported tier (which has no subscription to cancel), Amazon Music Unlimited (the paid monthly service), and Amazon Music Prime (included free with Amazon Prime membership). If you pay for Music Unlimited separately, you cancel it directly. If you have it through Prime, cancelling Music Unlimited does not cancel Prime itself — they are separate subscriptions.
Key Takeaways
- You cancel Amazon Music Unlimited through your Amazon account settings under "Your Music Library" or "Memberships and Subscriptions," not through the app itself.
- Cancellation takes effect immediately and you lose access to your library, but you are not charged again after you confirm the cancellation.
- If you subscribed through a third-party platform like Apple or Google Play, you must cancel through that platform, not through Amazon.
- Amazon Music Prime (the version included with Prime membership) is cancelled only by cancelling your entire Prime membership, which also removes Prime shipping and other benefits.
- You can resubscribe at any time, and your playlists and library history remain tied to your Amazon account.
Cancelling through Amazon's website
Go to amazon.com and sign in to your account. Click on "Account & Lists" in the top right corner, then select "Your Account." Look for a section called "Memberships and Subscriptions" or "Your Music Library" — the exact name varies depending on your region and account type.
Find "Amazon Music Unlimited" in the list and click "Manage Subscription" or "Cancel Subscription." Amazon will ask you to confirm and may offer you a discount to stay. You can ignore this offer. Click the final confirmation button, and your subscription ends immediately. You will receive a confirmation email.
Cancelling through the Amazon Music app
The app itself does not have a cancel button — you must use a web browser or the Amazon website. This is intentional on Amazon's part, as it makes cancellation slightly harder to do by accident. Open any web browser, go to amazon.com, and follow the steps above.
If you are on a phone or tablet, you can still use the browser to reach your account settings. Do not look for a settings menu inside the Amazon Music app, as it will not be there.
If you subscribed through Apple, Google, or another platform
If you signed up for Amazon Music Unlimited through Apple's App Store, Google Play, or another third-party platform, you must cancel through that same platform. Amazon cannot process the cancellation on its end because the third party handles your billing.
On iPhone or iPad, open the Settings app, tap your name at the top, select "Subscriptions," find Amazon Music, and tap "Cancel Subscription." On Android, open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Amazon Music, and tap "Cancel subscription." For other platforms, look for subscription management in that service's account settings.
What happens after you cancel
You lose access to Amazon Music Unlimited immediately after cancellation. Any playlists you created remain in your Amazon account, but you cannot play music or download songs. If you resubscribe later, your playlists and listening history will still be there.
You will not be charged again after cancellation. If you were on a monthly plan, you will not see a charge on your next billing date. If you had a free trial that was about to end, cancelling stops the charge that would have happened when the trial ended.
Cancelling Amazon Music Prime versus Amazon Prime itself
Amazon Music Prime is the music service included free with an Amazon Prime membership. If you want to keep Prime but stop using Music, there is no separate cancellation — you simply stop opening the app. Your Prime membership continues and you keep free shipping and other Prime benefits.
If you want to cancel your entire Prime membership (which removes Music, shipping, video, and other benefits), you must cancel Prime itself through the same "Memberships and Subscriptions" section. Cancelling Prime will end Music access, but cancelling Music alone will not end Prime.
If you cannot find the cancellation option
The location of subscription settings varies slightly by country and account type. If you cannot find "Memberships and Subscriptions," try searching your Amazon account page for "Music" or "Subscription." You can also contact Amazon Customer Service through your account — click "Contact Us" at the bottom of any Amazon page and select the issue related to your subscription.
Amazon's customer service team can cancel your subscription for you if you are unable to do it yourself, though they will ask you to confirm that you want to proceed. There is no fee for this service.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of a billing cycle?
No. Amazon does not issue refunds for partial months. If you cancel on the 15th of a month and your billing date is the 1st, you have paid for the full month and will not receive money back. You keep access until your next billing date would have occurred, then access stops.
Can I pause my subscription instead of cancelling?
Amazon Music does not have a pause feature. You must either keep paying or cancel. If you think you might return, cancelling is fine — your playlists and history stay with your account, and you can resubscribe whenever you want.
What if I subscribed as a gift or family plan?
If someone else purchased the subscription for you, only the account holder can cancel it. If you are the account holder and want to remove a family member from a shared plan, you manage that through the family settings, not through cancellation. Contact Amazon Customer Service if you are unsure who the account holder is.
Do I need to cancel before switching to a different music service?
Yes. You must cancel Amazon Music Unlimited to stop being charged. Signing up for Spotify or Apple Music does not automatically cancel Amazon Music. Cancel first, then subscribe to the other service.