Yes, but the process is long and most people are denied the first time
You can receive Social Security Disability Insurance (SSDI) if you have a medical condition that prevents you from working and is expected to last at least 12 months or result in death. The Social Security Administration (SSA) runs the program, and you must meet their definition of disability — which is stricter than most people expect. You start by filing a claim with SSA, either online, by phone, or in person at your local Social Security office.
The process typically takes three to six months for an initial decision, though many cases take longer. About 65 to 70 percent of first-time applicants are denied. If you are denied, you can request reconsideration, then appeal to an administrative law judge, then to the Appeals Council, and finally to federal court. Each step adds months or years. Many people who eventually win their case do so only after an appeal.
Key Takeaways
- You must have a medical condition documented by a doctor that prevents substantial work and will last 12 months or longer to meet SSA's definition of disability.
- You file your claim online at ssa.gov, by calling 1-800-772-1213, or in person at your local Social Security office.
- The SSA will request medical records from your doctors and may order its own medical exam; providing complete medical documentation speeds up the process.
- If denied, you have the right to request reconsideration, then appeal to an administrative law judge, with each step taking several months.
- You can work with a disability representative or attorney, who can charge a fee only if you win, capped by federal law at 25 percent of back pay.
What counts as a disability under Social Security rules
SSA uses a specific definition: your condition must prevent you from doing any substantial work and must last at least 12 months or be expected to result in death. "Substantial work" means earning more than a certain monthly amount — in 2024, that threshold is $1,550 per month, though it changes yearly. If you earn more than that, SSA will likely find you are not disabled, even if you work part-time or inconsistently.
Your condition does not have to be on SSA's official list of disabling conditions to win, but having a condition that matches their list makes approval more likely. SSA publishes the Blue Book, which lists conditions they recognize as disabling. Common approved conditions include cancer, heart disease, arthritis, back injuries with nerve damage, mental health disorders like bipolar disorder and schizophrenia, and neurological conditions like Parkinson's disease and multiple sclerosis.
SSA also considers your age, education, and work history. If you are over 55 and have limited education or work skills, SSA may find you disabled even with a condition that might not disable a younger person. If you are under 30, SSA applies stricter standards. The agency must have medical evidence from a doctor — your own statement alone is not enough.
How to file your claim
You have three ways to start: online at ssa.gov/applyfordisability, by phone at 1-800-772-1213 (Monday through Friday, 7 a.m. to 7 p.m. your local time), or in person at your local Social Security office. Filing online is usually fastest because you can do it on your own schedule and the SSA processes it immediately. By phone, you will speak to a representative who fills out the form with you. In person, you bring documents and a representative helps you complete the application.
When you file, have ready: your Social Security number, birth certificate, proof of citizenship or legal residency, names and addresses of doctors and hospitals that have treated you, dates of treatment, and names of medications you take. You will also need to list all jobs you have held in the past 15 years and explain why you cannot work now. Be specific about what your condition prevents you from doing — not just "I have back pain" but "I cannot sit for more than 30 minutes without severe pain" or "I cannot lift more than 10 pounds."
After you file, SSA sends you a notice confirming receipt and assigns your claim a number. You can check the status of your claim online at ssa.gov using your account, or by calling the same number. SSA will contact your doctors to request your medical records. This step often takes weeks. If SSA needs more information, they will mail you a form asking for it.
What happens during the review process
SSA sends your file to a state agency called Disability information Services (DDS), which makes the initial decision. DDS reviews your medical records and may order a consultative exam — a medical evaluation paid for by SSA, usually with a doctor you have not seen before. This exam is not a test you can pass or fail; it is SSA's way of gathering medical evidence. The doctor will examine you and may order tests like X-rays or blood work.
DDS looks at whether your condition meets or equals one of SSA's listed conditions, or whether it is severe enough to prevent substantial work. They consider your symptoms, how often you have medical treatment, what medications you take, what your doctors say about your limitations, and whether you have tried to work despite your condition. If your medical records are incomplete or contradictory, DDS may deny your claim and tell you to reapply once you have more documentation.
The initial decision usually comes in a letter in the mail. If approved, SSA tells you when your benefits start. If denied, the letter explains why and tells you that you have 60 days to request reconsideration. Do not wait — if you miss the 60-day window, you lose your right to appeal that decision.
What to do if your claim is denied
Denial is common and does not mean you cannot win. You have four levels of appeal: reconsideration, hearing before an administrative law judge, Appeals Council review, and federal court. Each step takes several months, and many people win at the hearing stage even after being denied twice.
At reconsideration, a different DDS examiner reviews your file and any new medical evidence you submit. This is your chance to send updated medical records, letters from your doctors explaining why you cannot work, or statements from people who know your condition. Many people lose at reconsideration, but it is a required step before you can request a hearing.
If reconsideration is denied, you can request a hearing before an administrative law judge (ALJ). This is where many cases are won. You can attend in person, by video, or by phone. You can bring witnesses — your doctor, family members, or others who know your condition — and you can have a representative present. The ALJ will ask you questions about your condition, your work history, and what you can and cannot do. The judge then issues a written decision, usually within a few months.
Working with a disability representative or attorney
You do not need a representative to file or appeal, but many people find one helpful, especially at the hearing stage. A disability representative or attorney knows SSA's rules, can gather medical evidence, and can argue your case to a judge. They can charge a fee only if you win, and the fee is capped by federal law: 25 percent of your back pay (the money SSA owes you from when your disability began), up to a maximum of $7,200 as of 2024.
You can find representatives through the National Organization of Social Security Claimants' Representatives (NOSSCR) or through legal aid organizations in your state. Some disability attorneys work on contingency, meaning they charge nothing upfront. Before you hire someone, ask what they charge, what services they provide, and whether they have experience with cases like yours.
How much you receive and when payments start
Your monthly benefit amount depends on your work history and earnings record. SSA calculates it based on your average earnings over your working years. The average SSDI payment in 2024 varies widely — some people receive $600 per month, others $2,000 or more. You can estimate your benefit amount using SSA's online calculator at ssa.gov.
If you are approved, your benefits usually start the month after SSA determines you became disabled. If you appealed and won at a hearing, your benefits may be backdated to when you first filed or even earlier, depending on when your disability began. You will receive a letter explaining your benefit amount and payment date.
Once you are receiving SSDI, you must report changes to SSA: if you start working, if your medical condition improves, if you move, or if your contact information changes. Working while on SSDI is possible — SSA has a trial work period that allows you to test your ability to work without losing benefits — but you must report your earnings.
Frequently Asked Questions
How long does it take to get approved for SSDI?
The initial decision usually takes three to six months, but many cases take longer. If you are denied and appeal to a hearing, add another six to 18 months. Some cases take two to three years from filing to final approval. The timeline depends on how complete your medical records are and how busy your local hearing office is.
Can I work while waiting for a decision on my SSDI claim?
Yes. You can work and still file for SSDI. However, if you earn more than the substantial gainful activity amount ($1,550 per month in 2024), SSA may deny your claim or find that you are not disabled. Report all work and earnings to SSA when you file and during the review process.
What if I do not have a regular doctor or medical records?
You should see a doctor before filing if possible, because SSA requires medical evidence. If you cannot afford a doctor, look for free or low-cost clinics in your area through your local health department. If you have no medical records, SSA may order a consultative exam, but having your own doctor's records strengthens your case significantly.
Can I file for SSDI if I have never worked?
No. SSDI is based on your work history and Social Security taxes you have paid. If you have never worked, you may be able to file for Supplemental Security Income (SSI) instead, which is a different program with different rules. Contact SSA to learn which program you might may have access to for.
What happens if I am approved but then my condition improves?
SSA will schedule a continuing disability review to check whether you are still disabled. If your condition improves and you can work, SSA may stop your benefits. You have the right to appeal that decision. You can also use SSA's trial work period, which lets you work for up to nine months without losing benefits while SSA monitors your case.