The Social Security office in York, Pennsylvania is located at 408 East King Street, York, PA 17401

This is a full-service Social Security Administration (SSA) office where you can handle most in-person business: applying for retirement, disability, or survivor benefits; replacing a Social Security card; updating your record; or discussing your benefits statement. The office serves York County and surrounding areas.

You do not need an appointment to walk in, but wait times vary. The office is typically less crowded early in the morning or mid-week. If you prefer to schedule a time slot in advance, you can call ahead or book online through the SSA website.

Key Takeaways

  • The York office is at 408 East King Street and handles retirement, disability, survivor benefits, and card replacements in person.
  • Walk-ins are accepted, but calling ahead or booking online can reduce your wait time.
  • You can reach the office by phone at 1-800-772-1213 (the national SSA line) or through the local office number listed on ssa.gov.
  • Bring a photo ID, proof of citizenship or legal residency, and any documents related to your specific request.
  • If you cannot visit in person, you can handle many tasks by phone or through your online my Social Security account.

Hours and how to contact the office

The York office is open Monday through Friday, 9 a.m. to 4 p.m., closed on federal holidays. You can reach it by calling the national Social Security line at 1-800-772-1213 (TTY 1-800-325-0778 for deaf and hard of hearing callers). This number connects you to a representative who can direct your call to the York office or help you over the phone.

For the most current local office number and hours, visit ssa.gov, click "Locations," enter your zip code, and select the York office. Hours can change seasonally or due to staffing, so checking online before you go saves a trip. Representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern time. If you call outside those hours, you can leave a message and a representative will call you back the next business day.

What to bring when you visit

Bring an original or certified copy of your birth certificate, a photo ID (driver's license, passport, or state ID), and proof of your Social Security number (your Social Security card, W-2, or tax return). If you are applying for benefits or updating your record, bring any documents related to your request — for example, a marriage certificate if you changed your name, or medical records if you are applying for disability.

If someone else is handling your business, bring a signed power of attorney or representative payee form. The office staff can tell you which form you need when you call ahead at 1-800-772-1213.

Tasks you can handle by phone or online instead

You do not have to visit the office in person for many common tasks. You can create a my Social Security account at ssa.gov to view your earnings record, check your benefit estimate, change your address, request a replacement card, or report a change in your circumstances. The account is free and takes about 10 minutes to set up.

You can also call 1-800-772-1213 to report a change, request a new card, or ask questions about your benefits. Many people find that handling routine matters by phone or online saves time compared to visiting the office in person, especially if you have a simple request.

When you need to visit in person

Some tasks require a face-to-face visit. You must visit the office to apply for retirement or disability benefits for the first time, to apply for survivor benefits after someone's death, to replace a lost or stolen Social Security card if you do not have a birth certificate or photo ID, or to resolve a problem with your record that requires verification of documents.

If you are unsure whether you can handle your task by phone or online, call 1-800-772-1213 and ask. The representative can tell you whether you need to come in and, if so, what documents to bring and how long the process typically takes.

Parking and accessibility

The York office is located on East King Street in downtown York. Street parking is available nearby, and there is a parking lot one block away. The building is wheelchair accessible with an elevator to the office entrance.

If you have mobility concerns or need other accommodations, call ahead at 1-800-772-1213 to let staff know you are coming. You can also request an interpreter in a language other than English — call at least three business days before your visit to arrange this at no cost to you.

If you cannot reach the office or need help

If you call and cannot reach a representative, try calling back during less busy times — early morning or mid-week calls typically connect faster. You can also visit ssa.gov to use the online services or send a message through your my Social Security account if you have one set up.

If you need help understanding your benefits or have a dispute with the SSA, you can contact a legal aid organization in York County. These services are often free or low-cost and can help you navigate the process or represent you if needed.

Frequently Asked Questions

Do I need an appointment to visit the York office?

No, walk-ins are accepted. However, you can call 1-800-772-1213 or book a time slot online at ssa.gov to reduce your wait time. Booking ahead is especially helpful if you have a complex request or limited mobility.

How long does it take to get a replacement Social Security card?

If you apply in person at the York office, you will receive a temporary card on the spot and the permanent card by mail within one to two weeks. If you apply online through my Social Security, the card arrives by mail in seven to ten business days.

What if I need an interpreter?

Call 1-800-772-1213 at least three business days before your visit and tell the representative what language you need. The office will arrange an interpreter for your appointment at no cost to you.

Can I apply for disability benefits by phone or online?

You can start the process online at ssa.gov or by phone, but you will likely need to visit the office to submit medical records and complete your application. Call 1-800-772-1213 to ask whether your specific situation can be handled entirely by phone.

What if the office is closed when I need help?

You can use my Social Security online to handle many tasks 24/7, or call 1-800-772-1213 to leave a message. A representative will call you back the next business day during regular office hours.