Where the Spokane Social Security Office Is Located
The Social Security Administration operates a local office in Spokane at 10 North Post Street, Suite 100, Spokane, WA 99201. This is the main office where you can walk in, request an appointment, or call with questions about your account. The office serves Spokane County and surrounding areas.
You do not have to visit in person for most tasks. Social Security handles many requests by phone, mail, or online through your my Social Security account. But if you need to show documents in person, sign forms, or speak face-to-face about a complex issue, the Spokane office is where you go.
Key Takeaways
- The Spokane Social Security office is at 10 North Post Street, Suite 100, and you can reach it by phone at 1-855-330-6347 (the national line routes to local staff).
- Walk-in hours and appointment availability change, so call ahead or check ssa.gov before you visit.
- You can handle many Social Security tasks online through my Social Security without visiting an office at all.
- If you cannot reach the Spokane office by phone, the 211 helpline can connect you to local Social Security representatives or community workers who know the system.
- Bring original or certified documents (birth certificate, proof of citizenship, photo ID) if you are visiting in person for the first time.
How to Contact the Spokane Office by Phone
Call 1-855-330-6347 to reach Social Security. This is the national customer service line, but it routes to local staff who handle Spokane cases. Wait times are often shorter early in the morning or on Wednesdays and Thursdays. Have your Social Security number ready when you call.
The line is open Monday through Friday, 7 a.m. to 7 p.m. Pacific Time. If you are deaf or hard of hearing, use the TTY number 1-800-325-0778. You can also call the Spokane office directly at 509-353-2000, though the national line often has shorter waits.
If you cannot reach anyone by phone, you can leave a message with your name, number, and reason for calling. Social Security staff will call you back, though this may take several days. For urgent matters, visiting the office in person is faster.
Visiting the Spokane Office in Person
Walk-in hours at the Spokane office vary by season and staffing. As of recent updates, the office is open Monday through Friday during standard business hours, but you should call ahead to confirm the current schedule. Some days are busier than others, and the office may close early if staff are handling a high volume of cases.
If you want a may provide appointment time, call 1-855-330-6347 and ask to schedule one. Appointments are usually available within one to two weeks. Bring your photo ID and your Social Security card if you have it. If you are applying for benefits for the first time or reporting a change, bring original or certified copies of your birth certificate, proof of citizenship (passport or naturalization papers), and proof of income or work history.
Parking is available on the street and in nearby lots. The building is downtown Spokane, so allow extra time if you are unfamiliar with the area.
What You Can Do Online Instead of Visiting
Create a my Social Security account at ssa.gov to handle many tasks without calling or visiting. You can check your earnings record, request a replacement Social Security card, change your address, report a change in income, and view your benefit statement. You can also start an application for retirement, disability, or Supplemental Security Income (SSI) online and finish it by phone or in person.
To create an account, go to ssa.gov, click "Create an Account," and follow the steps. You will need your Social Security number, email address, and a way to verify your identity (usually a phone number or credit card). The process takes about 10 minutes.
If you are already receiving benefits, you can use my Social Security to report changes, view your payment history, and update your direct deposit information. This is often faster than calling or visiting.
What to Bring to Your First Visit
Social Security requires proof of identity, age, and citizenship for most transactions. Bring an original or certified copy of your birth certificate, a photo ID (driver's license, passport, or state ID card), and proof of citizenship (U.S. passport, naturalization certificate, or consular report of birth abroad). If you do not have these, ask the office what alternatives they will accept.
If you are applying for benefits, also bring proof of income or work history. For retirement benefits, bring your most recent tax return or W-2. For disability, bring medical records and a list of doctors and hospitals you have visited. For SSI, bring bank statements, rent receipts, and proof of any income from work or other sources.
If you are reporting a change (marriage, divorce, name change, address change), bring the document that proves the change — a marriage certificate, divorce decree, court order, or utility bill with your new address.
If You Cannot Reach the Spokane Office
If you have tried calling and visiting without success, contact 211 Spokane by dialing 2-1-1 or visiting 211.org. This is a free helpline that connects you to local social services, including Social Security representatives and community workers who understand the system. They can tell you when the office is open, help you schedule an appointment, or connect you to someone who can answer your question.
You can also file a complaint with Social Security if you believe you have been treated unfairly or if the office has not responded to your request. Call 1-855-330-6347 and ask to speak with a supervisor, or visit ssa.gov and look for the "Report a Problem" option.
Common Reasons to Visit or Call the Spokane Office
People contact Social Security in Spokane for several reasons: to apply for retirement benefits, to report a disability and apply for SSDI or SSI, to request a replacement Social Security card, to report a change in address or marital status, to appeal a denied claim, or to ask about a specific case. You can handle most of these by phone or online, but some require documents to be shown in person.
If you are appealing a denied claim, you may need to meet with a representative at the office to discuss your case and submit additional evidence. The Spokane office can also connect you with a lawyer or advocate who works with Social Security cases if you need help with an appeal.
Frequently Asked Questions
Do I need an appointment to visit the Spokane office?
Walk-ins are accepted, but appointment times are usually shorter. Call 1-855-330-6347 to schedule an appointment, which is often available within one to two weeks. If you walk in without an appointment, you may wait one to three hours depending on how busy the office is that day.
What if I lost my Social Security card?
You can request a replacement online through my Social Security, by mail, or in person at the Spokane office. Online is fastest — you can request a card and it will arrive by mail in one to two weeks. There is no cost. You will need to verify your identity with a photo ID.
How long does it take to hear back about a benefits application?
Initial decisions on retirement or disability claims usually take two to four months. If you apply online or by phone, the office may contact you to verify information or request documents. Keep your phone number current so they can reach you. You can check the status of your application by logging into my Social Security or calling the office.
Can I bring someone with me to my appointment?
Yes. You can bring a family member, friend, or representative. If you bring a lawyer or paid advocate, they may need to show a power of attorney or representative payee agreement. Call ahead to let the office know you are bringing someone.
What if I disagree with a Social Security decision?
You have the right to appeal. The Spokane office can explain your options and help you file an appeal request. You have 60 days from the date on the decision letter to appeal. The office can also refer you to a lawyer who works on Social Security cases.