The Shreveport Social Security office location and hours

The Social Security Administration office in Shreveport is located at 1801 Crockett Street, Suite 101, Shreveport, LA 71101. This is the main walk-in office serving Caddo Parish and surrounding areas.

The office is open Monday through Friday, 9 a.m. to 4 p.m. It is closed on weekends and federal holidays. You do not need an appointment to visit, but wait times can be long during peak hours — typically mid-morning and early afternoon. If you want to reduce your wait, arriving shortly after opening or in the late afternoon usually means shorter lines.

You can reach this office by phone at 1-800-772-1213, which is the national Social Security number. When you call, you will reach an automated system that can direct you to the Shreveport office or handle some requests without speaking to a representative. Wait times on the phone are often 15 to 30 minutes during business hours.

Key Takeaways

  • The Shreveport Social Security office is at 1801 Crockett Street, Suite 101, and is open Monday through Friday from 9 a.m. to 4 p.m.
  • You can walk in without an appointment, but arriving early or late in the day typically means shorter waits.
  • The national phone line 1-800-772-1213 connects you to the Shreveport office and can handle many requests without a visit.
  • You can create a my Social Security account online to handle some transactions without calling or visiting in person.
  • Bring a photo ID and your Social Security card (or a record of your number) to any in-person visit.

What you can do at the Shreveport office in person

The Shreveport office handles the full range of Social Security services. You can apply for retirement benefits, request a replacement Social Security card, report a change in your income or living situation, or discuss your benefit statement in person. If you are applying for disability or Supplemental Security Income (SSI), you can start the process at this office, though the actual decision is made by the state disability information office.

Bring documents that support your request — a birth certificate, proof of citizenship or legal residency, tax returns or pay stubs if you are reporting income, and a photo ID. If you are applying for benefits, bring your complete work history if possible. The staff can tell you what else you need before you leave.

Using my Social Security online instead of visiting

You can create a free account at ssa.gov/myaccount to handle many transactions without visiting the office or calling. Through your account, you can view your earnings record, request a benefit verification letter, change your address or phone number, and see an estimate of your future benefits.

Creating an account requires your Social Security number, date of birth, and either a driver's license or state ID number. The process takes about 10 minutes. Once your account is set up, you can log in anytime to check on your benefits or make changes. Not every request can be handled online — for example, you cannot apply for benefits or request a replacement card through the website — but many routine tasks can be.

Applying for benefits by phone or mail

If you cannot visit the office in person, you can start an application by calling 1-800-772-1213. A representative can take your information over the phone and mail you forms to sign and return. This process usually takes longer than applying in person because of mail delays, but it works if travel is difficult for you.

You can also request forms by mail through the national Social Security website. Go to ssa.gov, find the form you need (for example, SSA-1-OP1 for retirement benefits), and mail it to the Shreveport office address. Include a cover letter with your phone number and the best time to reach you. Response times by mail are typically two to four weeks.

What to bring to your visit

Bring your Social Security card or a record of your number, a photo ID (driver's license, passport, or state ID), and your birth certificate if you do not have one on file. If you are applying for benefits, bring tax returns or pay stubs from the last two years, and a list of all jobs you have held in the past 15 years with approximate start and end dates.

If you are reporting a change — a new address, a name change, or a change in income — bring documents that prove the change. For example, bring a lease or utility bill for a new address, a marriage certificate for a name change, or recent pay stubs for a change in income. The staff will tell you what counts as proof.

Getting help if you cannot visit or call

If you are deaf or hard of hearing, call the TTY number 1-800-325-0778. If you speak a language other than English, interpreters are available at the office and by phone — tell the representative when you call.

If you need help with your case, you can hire a Social Security representative — a lawyer or non-lawyer advocate — to work on your behalf. They charge a fee only if they win your case, and the fee is capped by law at 25 percent of your back pay, up to $7,200. You do not need a representative to apply, but many people use one if their case is denied and they need to appeal.

Frequently Asked Questions

Do I need an appointment to visit the Shreveport office?

No. The office accepts walk-ins during business hours. However, you can request an appointment by calling 1-800-772-1213 if you prefer to avoid waiting. Appointments are usually available within a few days.

How long does it take to get a replacement Social Security card?

If you apply in person at the Shreveport office, you can receive a replacement card by mail within 7 to 10 business days. You cannot pick it up in person — it is mailed to your address on file. If you need it faster, you can apply online through my Social Security, which uses the same timeline.

Can I apply for disability benefits at the Shreveport office?

You can start your application at the Shreveport office, but the decision is made by the Louisiana Disability information Service, not by Social Security directly. The process takes several months. If you are denied, you can appeal, and many people hire a representative for the appeal.

What if I cannot reach anyone by phone?

Try calling early in the morning or late in the afternoon when lines are shorter. You can also visit the office in person, which often has shorter waits than the phone line. If you have internet access, creating a my Social Security account lets you handle many tasks without calling.

Is there a Social Security office closer to me than Shreveport?

The Shreveport office is the main office for the area, but Social Security also has a service center in Monroe, Louisiana, about 90 miles away. Call 1-800-772-1213 and ask if there is a smaller office or outreach location near you — some areas have limited-hours offices in smaller towns.