The Riverside Social Security office location and hours
The Social Security Administration office in Riverside, California is located at 3737 Main Street, Suite 200, Riverside, CA 92501. The office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays. You can reach this office by phone at 1-800-772-1213, which is the national Social Security line — it will route you to local staff when you call during business hours.
The office handles applications, replacement documents, benefit verification, and account changes for people in the Riverside area. Walk-in visits are accepted, though wait times vary. If you prefer not to visit in person, you can handle many transactions online through your personal my Social Security account or by phone.
Key Takeaways
- The Riverside Social Security office is at 3737 Main Street, Suite 200, open Monday through Friday from 9 a.m. to 4 p.m.
- You can reach the office by calling the national line 1-800-772-1213 during business hours to speak with local staff.
- Many transactions — including benefit verification, address changes, and some applications — can be completed online through my Social Security without visiting the office.
- Walk-in visits are accepted but may have wait times; calling ahead can help you understand current volume.
- The office is closed on federal holidays, so check the Social Security website for holiday schedules before planning a visit.
What you can do at the Riverside office
The Riverside office handles the full range of Social Security services. This includes filing for retirement benefits, disability benefits, survivor benefits, and Supplemental Security Income (SSI). You can also replace a lost Social Security card, update your address or direct deposit information, request a benefit verification letter, and report changes to your account.
If you need to appeal a decision or discuss a problem with your account, the office can direct you to the right department or provide forms. Staff can also answer questions about how benefits work, what documents you need, and what to expect during the process.
How to prepare before you visit or call
Bring your Social Security card or a document showing your number, a photo ID, and your birth certificate if you are applying for benefits or replacing a card. If you are reporting a change — such as a new address, employment, or marital status — have that information ready before you call or visit.
If you are applying for benefits, gather recent tax returns, W-2 forms or self-employment records, and information about any other income or benefits you receive. For disability claims, have medical records and a list of doctors who have treated you. Having these documents ready speeds up the process, whether you apply in person or by phone.
Using my Social Security to avoid a trip
You can create a free my Social Security account online at ssa.gov to view your earnings record, check your benefit amount, change your address, update your direct deposit, and request a benefit verification letter — all without calling or visiting the office. You can also start an application for retirement or disability benefits online and return to it later.
If you run into a problem with your online account or need to complete an application that requires documents, the Riverside office staff can help. But for routine updates and information, the online account saves time and works 24 hours a day.
Getting help by phone instead of in person
Call 1-800-772-1213 Monday through Friday, 9 a.m. to 4 p.m. Pacific time. Have your Social Security number and any relevant documents nearby when you call. Wait times are often shorter early in the morning or late in the afternoon. If you are deaf or hard of hearing, call the TTY number 1-800-325-0778.
You can also use the Social Security website to schedule an appointment at the Riverside office if you prefer a specific time. This reduces wait time and ensures a staff member will be ready for you when you arrive.
What to expect during a visit
When you arrive, check in at the front desk and take a number. Wait times depend on how busy the office is and what time you visit. Bring all documents listed above, even if you are not sure you will need them — having them on hand means staff can often complete your request in one visit rather than asking you to return.
If you are applying for benefits, the process usually takes 20 to 40 minutes. If you are doing a simple task like replacing a card or updating your address, it may take 10 to 15 minutes. Staff will explain next steps, including how long a decision will take and how you will be notified.
Frequently Asked Questions
Can I apply for Social Security benefits online instead of visiting the office?
Yes. You can start an application for retirement or disability benefits on the Social Security website at ssa.gov using your my Social Security account. You can complete it online or finish it by phone with a staff member. You only need to visit the office if you have questions or if your application requires documents that cannot be uploaded online.
What is the fastest way to reach someone at the Riverside office?
Calling 1-800-772-1213 during business hours (Monday–Friday, 9 a.m.–4 p.m.) usually connects you to local staff faster than visiting in person. If you call early in the morning or after 3 p.m., wait times are often shorter. For simple questions, the website ssa.gov may have the answer without requiring a call.
Do I need an appointment to visit the Riverside office?
Walk-ins are accepted, but you can schedule an appointment online at ssa.gov to reduce wait time. Appointments are free and can be scheduled weeks in advance if you prefer a specific date and time.
What if I cannot visit during business hours?
You can handle many tasks online through my Social Security 24 hours a day, including checking your benefit amount, updating your address, and requesting a verification letter. For tasks that require speaking to someone, call 1-800-772-1213 during business hours or schedule a phone appointment through the website.