Where the Provo Social Security office is located

The Social Security Administration office serving Provo is located at 1160 North 900 West, Provo, Utah 84604. This is a full-service office where you can handle most Social Security matters in person, including applying for retirement, disability, or survivor benefits; replacing a lost Social Security card; or updating your personal information.

The office is in a commercial area north of downtown Provo. If you are using GPS or a mapping app, search for the street address directly rather than "Social Security office Provo" — the map results are more reliable that way. The building is easy to spot from the street, and on-site parking is available at no cost.

Hours and how to get there

The Provo office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays. Hours can change without notice, so call ahead at 1-800-772-1213 (the national Social Security phone line) before you go, especially if you are making a trip from outside the city.

Public transit in Provo is limited; most people drive or use a rideshare service to reach the office. If you cannot reach the office during business hours, you can handle many matters online through your my Social Security account at ssa.gov, or call the national line to speak with a representative by phone. The phone line is open the same hours as the office, but you may reach a representative outside those hours if you call after hours and leave a message.

What you can do at the office versus online or by phone

You can apply for benefits, replace a Social Security card, or report a change in your situation in person at the office. Some people prefer in-person service because they can bring documents with them, ask follow-up questions, and get immediate confirmation that their paperwork was received correctly.

However, you do not have to visit the office for most tasks. You can create a my Social Security account online to view your earnings record, check your benefit estimate, or report a change of address. You can also call 1-800-772-1213 to apply for benefits or ask questions — the phone line has interpreters for many languages and can often complete your request without a visit.

If you need an in-person appointment because of a complex situation or language barrier, you can request one by calling the national line. Walk-ins are accepted, but wait times can be long, especially mid-morning and mid-week. Scheduling ahead usually means a shorter wait and more time with a representative.

Key Takeaways

  • The Provo Social Security office is at 1160 North 900 West, Provo, Utah 84604, and is open Monday through Friday, 9 a.m. to 4 p.m.
  • You can handle most Social Security matters online through my Social Security, by phone at 1-800-772-1213, or in person at the office.
  • Call ahead before visiting to confirm hours, or request an appointment if you need dedicated time with a representative.
  • Bring original or certified documents (birth certificate, proof of citizenship, tax returns) if you are applying for benefits in person.
  • If you live closer to another Social Security office in Utah or prefer phone service, you do not need to visit Provo specifically.

What to bring if you visit in person

Bring your Social Security card or a document showing your number, a photo ID, and your original birth certificate or a certified copy. If you are applying for retirement or disability benefits, also bring recent tax returns, W-2 forms or pay stubs, and bank statements showing your current income.

If you are applying on behalf of someone else, bring a power of attorney document or guardianship papers. The office staff will tell you if additional documents are needed once you explain your situation. Having documents ready before you arrive speeds up the process and reduces your wait time.

If you cannot visit the Provo office

You do not need to visit the Provo office specifically. Any Social Security office in Utah can handle your request, and you can also complete most matters by phone or online without visiting any office at all. If you live closer to another city, you can visit the office there instead.

To find another office location in Utah, call 1-800-772-1213 and ask for the nearest office to you. The national phone line can also process many requests without requiring an office visit, and wait times by phone are often shorter than in-person waits. Many people find that handling their Social Security business by phone or online is faster and more convenient than traveling to an office.

Frequently Asked Questions

Do I need an appointment to visit the Provo office?

Walk-ins are accepted, but you can request an appointment by calling 1-800-772-1213. Appointments usually reduce your wait time, especially if your matter is complex or requires specific documents.

What languages does the Provo office support?

The office has staff who speak Spanish and some other languages. Call ahead if you need an interpreter for a language other than Spanish, so the office can arrange one before your visit.

Can I apply for benefits by phone instead of visiting the office?

Yes. Call 1-800-772-1213 to start an application for retirement, disability, or survivor benefits. A representative can walk you through the process and mail you forms to sign, or you can complete the application online through my Social Security.

What if I need to replace my Social Security card?

You can replace your card in person at the Provo office, or you can request a replacement online through my Social Security if you have an account set up. Online replacement is faster and requires no office visit.

Is there parking at the office?

Yes, parking is available on-site at the Provo office at no cost. No permit is required.