The Myrtle Beach Social Security office location and hours

The Social Security Administration office serving Myrtle Beach is located at 3550 Mr. Joe White Avenue, Myrtle Beach, SC 29577. The office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays. You can reach this office by phone at 1-800-772-1213 (the national Social Security line) or 843-626-2675 (the local office direct number).

Walk-in visits are accepted, but wait times can be long, especially mid-morning and mid-week. If you need to handle a specific task, calling ahead or scheduling an appointment online through ssa.gov will save you time. The office handles retirement, disability, survivor benefits, and Medicare enrollment questions for residents in the Myrtle Beach area.

Key Takeaways

  • The Myrtle Beach Social Security office is at 3550 Mr. Joe White Avenue and is open weekdays 9 a.m. to 4 p.m.
  • You can schedule an appointment online at ssa.gov or call 1-800-772-1213 to avoid waiting in person.
  • Many Social Security tasks—replacing a card, checking your earnings record, or reporting a change—can be done online or by phone without visiting the office.
  • If you need an in-person appointment for something that cannot be handled remotely, plan to arrive early or schedule ahead, as walk-in wait times vary.
  • The office is closed on federal holidays and does not operate on weekends.

What you can do online instead of visiting in person

Social Security has moved many routine tasks to their website and phone line, which means you may not need to visit the Myrtle Beach office at all. You can create a my Social Security account at ssa.gov to view your earnings record, check your benefit estimate, change your address, report a change in income or living situation, and request a replacement Social Security card (which will be mailed to you).

If you are already receiving benefits, you can also report your work income, update your direct deposit information, and view your benefit statement online. The phone line 1-800-772-1213 handles questions about these tasks and can process some requests without requiring you to visit the office. This is often faster than waiting for an appointment, especially if your question is straightforward.

When you need to visit the office in person

Some situations do require an in-person visit to the Myrtle Beach office. These include applying for benefits for the first time (though you can start the application online and finish it at the office), providing original documents for identity verification, handling complex cases involving multiple benefits or family members, or resolving issues that cannot be resolved by phone or online.

If you are applying for disability benefits, you will likely need to visit or speak with someone by phone to submit medical records and other supporting documents. The office staff can also help if you have questions about your specific situation that require a conversation rather than a form submission.

How to schedule an appointment

To schedule an appointment at the Myrtle Beach office, visit ssa.gov and use the "Schedule an Appointment" tool, or call 1-800-772-1213. When you call, have your Social Security number ready and be clear about what you need—this helps the office set aside the right amount of time and have the right staff member available.

Appointments typically take 15 to 45 minutes depending on your task. If you schedule online, you will receive a confirmation with your appointment date and time. If you cannot make your appointment, cancel it through the website or by calling so someone else can use that time slot.

What to bring to your appointment

Bring your Social Security card or a document showing your Social Security number, a photo ID (driver's license, passport, or state ID), and any documents related to your specific task. If you are applying for benefits, bring your birth certificate, proof of citizenship or legal residency, and recent tax returns or pay stubs showing your work history.

If you are applying for disability benefits, bring medical records, a list of your doctors and hospitals, and documentation of your work history. If you are applying for survivor benefits, bring the death certificate of the person whose record you are applying on. The office staff can tell you exactly what you need when you call to schedule your appointment.

Alternatives if you cannot visit the office

If you cannot travel to Myrtle Beach or prefer not to visit in person, you have several options. The phone line 1-800-772-1213 is available Monday through Friday, 7 a.m. to 7 p.m., and can handle many requests. You can also use your my Social Security account to complete tasks online, or request a phone appointment through ssa.gov so a staff member calls you at a scheduled time.

If you need help navigating Social Security but do not have internet access or a phone, some local libraries and community centers in Myrtle Beach offer computers and staff assistance. You can also ask a trusted family member or representative to help you, or contact a local legal aid organization if you need help with a complex case.

Frequently Asked Questions

Can I apply for Social Security benefits online without visiting the office?

You can start your application online at ssa.gov for retirement, disability, or survivor benefits. However, you will likely need to visit the office or speak with someone by phone to submit supporting documents and complete the process, especially for disability claims.

How long does it take to get an appointment at the Myrtle Beach office?

Appointment availability varies. If you schedule online or call ahead, you may get an appointment within a few days to a week. Walk-in wait times can range from 30 minutes to several hours depending on how busy the office is that day.

What if I need to replace my Social Security card?

You can request a replacement card online through your my Social Security account or by visiting the office. The card will be mailed to your address within 7 to 10 business days. You do not need an appointment for this task if you use the online option.

Is there a Social Security office closer to me than Myrtle Beach?

The Myrtle Beach office serves the area, but Social Security also has a phone line and online services available to everyone. If you live outside Myrtle Beach, you can still use 1-800-772-1213 or ssa.gov to handle most tasks without traveling.

What happens if I miss my appointment?

If you miss your appointment, call 1-800-772-1213 to reschedule. Repeated missed appointments may result in a delay in processing your claim, so contact the office as soon as possible if you cannot make your scheduled time.