Social Security offices in Moreno Valley

Moreno Valley does not have its own Social Security office. The nearest office is in Riverside, about 15 miles away at 3737 Main Street, Suite 200. You can also reach Social Security by phone at 1-800-772-1213 (TTY 1-800-325-0778) or visit Social Security's official website to locate other nearby offices or set up a video appointment from home.

If you need to handle Social Security business in person, you have options beyond driving to Riverside. Many transactions can be completed by phone, mail, or online without visiting an office at all. Video appointments, where a Social Security representative meets with you over video call, are often faster than in-person visits and available throughout Riverside County.

Key Takeaways

  • The closest Social Security office to Moreno Valley is in Riverside at 3737 Main Street, Suite 200, about 15 miles away.
  • You can reach Social Security by phone at 1-800-772-1213 seven days a week, and many tasks can be handled without visiting an office.
  • Video appointments let you meet with a Social Security representative from home and often have shorter wait times than in-person visits.
  • You can create a my Social Security account online to view your earnings record, check benefit status, and handle some transactions without calling or visiting.

What you can do without visiting an office

Social Security handles most common requests over the phone or online. You can report a change of address, request a replacement Social Security card, check your benefit amount, report work earnings, and update direct deposit information all without an appointment. The phone line 1-800-772-1213 is open Monday through Friday, 7 a.m. to 7 p.m., and Saturday 9 a.m. to 1 p.m. Pacific time.

Creating a my Social Security account at ssa.gov lets you view your earnings record, check your benefit status, and change your address or phone number on file. This account is free and takes about 10 minutes to set up. If you have a complex situation — such as an appeal, a representative payee issue, or a problem with your account — the phone line can direct you to the right next step or schedule an appointment.

Video appointments and in-person visits

Video appointments are available throughout Riverside County and often have shorter wait times than in-person visits. You schedule a video appointment by calling 1-800-772-1213 or through your my Social Security account. During the appointment, you will meet with a Social Security representative over a secure video call from your home or another location with internet access and privacy.

If you must visit in person, the Riverside office at 3737 Main Street, Suite 200 is open Monday through Friday, 9 a.m. to 4 p.m. Pacific time. Bring your Social Security card, photo ID, and any documents related to your request — such as a birth certificate for a name change, or pay stubs if you are reporting work earnings. Arrive early; wait times can be long, especially on Tuesdays and Wednesdays.

Other Social Security offices in Riverside County

If the Riverside office is inconvenient, Social Security operates other offices throughout the county. The San Bernardino office is about 30 miles from Moreno Valley and serves the area as well. You can find a complete list of office locations, hours, and services at ssa.gov/locator or by calling 1-800-772-1213. The phone representative can tell you which office handles your specific need and whether an appointment is required.

Some Social Security work is handled at local field offices, while other requests go to regional processing centers. The phone line can direct your request to the right location, so you do not have to guess which office to visit.

Documents to bring

What you need depends on your reason for visiting. For a replacement Social Security card, bring your photo ID and proof of citizenship or legal residency. For a name change, bring your Social Security card, photo ID, and a certified copy of the document that shows your new name — such as a marriage certificate or court order. For benefit questions, bring your Social Security card and any recent correspondence from Social Security about your case.

If you are unsure what documents to bring, call 1-800-772-1213 before your visit. The representative can tell you exactly what to bring so you do not make a wasted trip.

Frequently Asked Questions

Do I need an appointment to visit the Riverside Social Security office?

Appointments are not required, but Social Security recommends scheduling one to reduce wait time. You can schedule an appointment by calling 1-800-772-1213 or through your my Social Security account. Walk-ins are accepted, but you may wait several hours.

Can I get a replacement Social Security card without visiting an office?

Yes. You can request a replacement card online through your my Social Security account if you have one set up. If you do not have an online account, you can call 1-800-772-1213 to request a card by mail. The card typically arrives within two weeks.

What is the fastest way to reach Social Security from Moreno Valley?

Calling 1-800-772-1213 is usually fastest for questions or to schedule an appointment. For transactions you can handle online — like viewing your earnings record or changing your address — the my Social Security website is available 24 hours a day.

Can I do a video appointment if I do not have internet at home?

You can use internet at a public library, community center, or another location with a private space. Call 1-800-772-1213 to schedule the appointment and mention your situation; Social Security staff can sometimes work with you on timing or location.

How long does it take to get a Social Security card in the mail?

Standard processing takes about two weeks. If you need a card faster, visit the office in person; they can sometimes issue a temporary document while your permanent card is being made. Call ahead to confirm the office can do this on the day you plan to visit.